Female agent is very dismissive and impatient. Will hang up on you for calling to ask about policy…read moreand coverages. If you decide to take your business here, please do yourself a favor and work with Manhattan Nguyen. He is very attentive and will work with you to get lowest rates possible. Cô nhân viên nữ ở đây rất khó chịu và thiếu kiên nhẫn. Gọi đến hỏi về chính sách hay quyền lợi bảo hiểm là có thể bị cúp máy bất cứ lúc nào. Nếu bạn vẫn muốn làm việc với công ty này, tốt nhất nên liên hệ với anh Manhattan Nguyễn. Anh ấy rất nhiệt tình, lắng nghe và sẽ cố gắng hết sức để tìm cho bạn mức giá hợp lý nhất.

Manhattan is a very commited agent aslo a great resource. They helped me understand my current…read morepolicy and gave me options for my Auto Insurance! Thank you so much!

Brad was awesome! I've used him for several years now for my auto (and now renter's!) insurance…read more He's very trustworthy and easy to work with. I called him over the weekend and left a voicemail. He called me as soon as possible and when I missed his call, he made sure to reach me another way to make sure we connected- even though he was clearly sick. He took his time to make sure I knew what was and was not being covered and walked me through my policy. He's very easy to work with and was incredibly informative. I highly recommend using Brad for your insurance. Not only is he professional and kind, he's also efficient and communicates well what needs to be done to take care of your policies and ensure everything is taken care of.

Initially we started with Brad when we were needing someone to insure an older home for a purchase…read more I believe he was recommended to us from our mortgage broker. He helped us through that process and made the deal happen. We appreciated that. Five years later my husband and I noticed our insurance cost on our home more than doubled to an astronomical amount. Unfortunately, Brad's agency didn't catch it and our mortgage went up significantly for much longer than we would have liked. When we brought it to Brad's attention, he said it was on his assistants desk and somehow slipped through the cracks. Unfortunate, the rate remained astronomical though the next year as it wasn't caught. This was a major difference in rate and payment for us and luckily we could afford the increase, but it would have been devastating to some families as our mortgage payment went up significantly. Brad renewed our policy last year at a better rate, but not great. We knew we wanted to switch this year due to the lack of attention on our policy, lack of follow through, and lack of watching out for our best interest. We informed Brad in August that we would be canceling our policy and moving on. We asked him to cancel for us. He did not follow through with this and we only found out when our mortgage company called to let us know we had paid both the old and new policy out of our escrow and that they would need to be reimbursed by the cancelled policy owner. Ultimately, we were responsible for returning the funds that we had paid unnecessarily, or our mortgage would again go up and be stuck like that until next renewal date. We contacted Brad multiple times and received no assistance. We finally sent a somewhat stern email and received an email back basically telling us to handle it ourselves. Very disappointing, but not surprising given how he treated us in the past. It's now mid October and we finally stopped listening to his empty promises and took the liberty of calling the carrier he brokers for ourselves and had the policy finally cancelled and a check in route within an hour of our first phone call to them. They mentioned it had been grossly mishandled. I've never left a negative Yelp review before, but felt this experience was important to share so others can avoid it if possible. It could have been financially devastating to some. Very unfortunate. Please be careful.

I have been searching for a good company, great rates, and amazing customer service. I found that…read morewith Damita Kings office. Kristy was very helpful in finding me the best rate for the coverages I need. Customer service was A plus! I will be a customer for life.

Kevin is great! Highly recommend working with him for your health insurance needs.read more

I recently moved to Texas, and met my agent Blake for the first time…read more He patiently went through my auto insurance coverage, and explained the umbrella policy. Previously Blake helped me set up my home insurance, and later my auto and umbrella policies through phone calls and text messages. I would highly recommend this insurance agent to people planning to move to this area.

Outstanding customer service... just wanna thank everyone with Adam Rope and Lisa who helped me…read moreout... even on her day off!

I want to take a moment to recognize State Farm for having the insight and leadership to recruit…read moreand retain professionals like Kyle Banister. It says a lot about a company when they attract top-tier talent -- but it says even more when they create an environment that keeps them there. Kyle's level of service, professionalism, and follow-through doesn't happen by accident. That reflects training, culture, and standards from the top down. State Farm clearly prioritizes customer experience and empowers their team to go above and beyond. When a company invests in great people, customers win -- and that's exactly what happened here. Well done.

Steven Barber and his staff are amazing, especially Brenda Baumhardt, who worked with Bill…read moreHennington and stayed on when Steven took over after Bill's retirement. She is the main reason I am still with State Farm. Steven and staff are honest, professional and always very caring and helpful. I will always refer family and friends to his agency. Aleida Flores

I have been trying to get in contact with this title company for a month about payment of my…read morehomeowners insurance through escrowed funds. They messed up and applied the funds that I paid during closing for taxes and home owners insurance completely to taxes, and now my insurance is about to lapse because they did not do their job correctly! They emailed the insurance rep that I would have to pay my insurance myself and wait to be refunded from the county. No apology, no explanation, no attempt to rectify the situation. I've left several messages and emails, my insurance company has reached out to them and even the loan processor has emailed them and still I can't get a hold of anyone. I even got an email a week ago that someone in management would call me that day. Still no call! Use a different title company!!!

If I could have given negative stars I would have!!! VERY unprofessional, rude and unorganized. I…read morewish I had never even heard of them! They do NOT know what they are doing and should not be in this business. They consistently blamed my mortgage lender for things THEY should have known!! Cost me time and money. Very unprofessional when the lady doing my closing BOUNCED on a rubber ball the entire time... almost got sick watching her and trying to focus. I should NEVER have had a screaming argument with the person hired to close at a title company, but I did! I would run... NOT WALK away from this company... do not use. The location for this fiasco was their office in Addison.