I have a watch that I love and have had it for a long time. Over the years I have had the battery…read morereplaced many times It was that time again and last year it cost around $35 at a jewelry store in Winston Salem...well I was concerned that cost would be the same, but no, not at Long Jewelers. The cost at the time of the review was $8.... extremely fair and the replacement took around 5 minutes. This family owned jewelry store had a lot of options for purchase and they earned me as a customer for sure.

Beautiful selection. Excellent owners and customer service. I always support local! Highly…read morerecommend for quality jewelry.

They were very friendly and helpful. Although I bought the earrings elsewhere, they were willing to…read morefix them for a very reasonable price. Their space is comfortable and welcoming. They did an excellent job.

My wife and I were married when I was young, and still up and coming. Back then, I explained to her…read morethe quality of Moissanite and how she could have a much bigger, high quality stone if she let me go that way. She agreed (she is a champ). But 20 years later, and two years into retirement...she told me she wanted a diamond, and how could I argue. So on our last vacation, we stopped by a few jewelry stores in the mountains and she got her diamond. But we bought the ring at one place, and then found the band used in another. They were different sizes, so I took this new "collection" to Ring Master to see if they could make one ring out of them, in a single size. I tell ya, I am retired military, not retired Elon Musk. Haha, that means my family live very comfortably, but we don't have money just to throw away. When I walked into this place, I saw that they have a little bar set up with black label liquor for their customers. The old Sailor in me thought "uh oh...this is gonna cost me!" While I waited, I started thinking of how I was going to B.S. my way out of it, when I heard their pricing. But then Jeremy came out. This guy took his time with me. He established his credibility, and then took me through every detail of what had to be done. Then I thought "D__n, I like this guy and he seems very competent. I wish I didn't already know he was about to show me how they afford to have a free bar in this joint." After all of that, we got to it. I looked him in the eye, he looked me in the eye and we talked numbers. That was the biggest surprise of the day. He's not cheap, mind you (quality never is), but he was surprisingly reasonable. My internal value calculator said to me "self, you handsome devil, you will get quality work here and he just gave you a number that you can swing pretty comfortably." So I left him my wife's new rings, and also my Grandfather's pinkie ring and my old Navy ring that I wear daily (I had just lost 65 pounds, so my own rings needed resizing as well). I picked them all up yesterday and...yeah man...my instincts about this guy were right. All the rings were flawless! Hell, I never even knew that mine were supposed to shine, but man...not only did they fit again but the white gold on one and sterling of the other downright sparkled! The Navy ring even has a section where there is black paint outlining the silver anchors on the side and he went in and touched that up to make my 30 year old ring look brand new! The diamonds on my wife's band were rearranged to match up with the diamonds on her ring and...man oh man was she thrilled at the results of Jeremy's work! Then, when I was leaving, they told me to bring them back any time for free cleaning! I was just looking for a resizing and soldering together on my wife's separately purchased rings. I GOT three rings resized, repaired and detailed to perfection...for a number that did not kill me. Could I have just gotten resizing "cheaper." Probably. But I also could have told my wife "no" after she sported the Moissanite the young punk version of me bought her, for 20 years. Why do things if you aren't going to do them right? These guys do it right. HIGHLY recommended.

1st visit and got a great value for what I was selling. Very nice and knowledgeable owners.read more

Called regarding pricing. Quoted over the phone. Received fair pricing when selling. Pleasant…read morestaff. Easy in and out.

Brittany did a great job on a style/cut for my middle school son and also did a fabulous job for my…read more3 yr old daughter and other young adult daughter. I can't wait to go back and get a cut/style for myself now too!

I waited 15 min. For someone to help me.. And the cut looked like my son went great clips..... And…read morehow ridiculous it waa to wait 15 min. To pay and leave... And the workers act like they are better than everyone... They never offered a water or soda... They were just rude... And acted judgemental

The owner Helen is awesome! So kind and helpful. Went in to get my watch shortened and it was done…read morewithin 20 minutes. Recommend for all your jewelry needs.

I brought in a handmade belt buckle of my Dads, that was both worn and broken. Within a few hours…read moreit was both beautifully repaired and artfully polished. Alex was great and his craftsmanship and care were great. Everyone was kind and one extra plus for me since I use a wheelchair, the shop is accessible, with a great ramp and the parking was easily navigable. I highly recommend this shop.