Honestly, just a bad experience. I came in with a knee injury. The doctor was so cold and short…read more She didn't give me any information on what I should be doing until I asked specifically. She talked to me for maybe 5 mins. They also added a $75 urgent charge they said they charge all patients even tho I booked my appointment the week before.

I was in need of a 2nd opinion for a elbow injury. I called and they couldn't have been more…read moreaccommodating. To my surprise I was able to get in the next day. The gal that did my xrays was caring and wonderful . Adam Mays was so helpful and professional. Eveyone was fantastic. If you are in need of their services you 100% can't go wrong.

This man has completely failed me as a physician. I will also be filing a complaint. No matter what…read moreyou are seeing a doctor for, see someone else. It is sad that limited choices on an island has allowed him to stay in business at all. I wish I could put negative stars. Official complaints will have to suffice.

Big mahalos to Pukalani family practice for squeezing me in 45 mins before closing. My dr even…read moreshowed me images so I could get a better understanding of what she was explaining. Have never had any issues, never waited more than 5-10 minutes in the waiting room. Office staff is lovey and very friendly.

Excellent service we've received today from Minit Medical. The check in staff were kind and…read morefriendly. The doctor was polite and helpful. We'll be back if needed.

I never saw a doctor! I was treated by a nurse practitioner. I came in for dizziness possibly…read moreconnected to lead poisoning due to drinking water from the well. The nurse practitioner said he wouldn't know what lead test to order, "there are like 30 different lead tests" he said. He said they use OpenAI and he would ask it for the best test. I asked about chelation therapy (used for lead excretion), it seems like he didn't know what it is. I asked if there anything I can take now, before test results are done, I've read some vitamins and minerals can help, he said he didn't know but would ask Open AI, which he did and gave me some suggestions. He ordered the lab test but I have no confidence he ordered the correct one after his confessions. I asked if they have doctors on staff, he said that they do, but they are not always in. I came in to see a DOCTOR not a nurse practitioner!

I felt in a calm State of mind regulating my process of initial care. I met my PCP and my anxiety…read moredissipated as the walls came down enough to hear the plan and down when we agreed to taking our first step. At check in until I left the doctor's office my experience was Calm stress free.

My nurse is great but the support staff and communication is beyond poor. I wish they'd hire…read morecompetent staff and pay them well to retain them. I am in the process of switching providers and considering going to Oahu for medical care. It's awful on Maui due to lack of doctors and incompetent staff.

Dear Dr. Tetor, I am…read morewriting to express my sincere appreciation for the exceptional care you have provided. You are the best physician I have ever had, and I am grateful to have found such a caring, intelligent, and tenacious doctor here on Maui rather than having to fly to the mainland for medical care. I am especially impressed by your persistence regarding the pain and burning in my arm, shoulder, and hands. While the ER originally diagnosed me with bursitis, your dedication led to the identification of shingles and, subsequently, bulging discs and other issues via the CT scan you ordered for my neck. I am now moving forward to see a specialist thanks to your thoroughness. Thank you for your dedication to your patients. Sincerely, B Caprita

Aloha! As a relatively new patient at this particular clinic, after many years living FT on Maui,…read moreI am very happy to publicly thank KWMC staff for consistently excellent care. In my life, the importance of that is tremendous and my mahalos is beyond words.

While on vacation my friend got sick. Fearing Covid or Flu she wanted to get tested before we flew…read morehome (or extended our stay.). She made an appointment online on a Sunday. Dr. diagnosed a sinus infection, called a prescription into Longs Drugs (amazingly their pharmacy is open on Sunday too.). Fixed her right up.

I needed an x-ray on my knee. They were wonderful. Very professional and friendly. I had an 8am…read moreappointment and was in and out in no time. I would diffently come back if I need to.

From meeting his staff (which are perfect ) to meeting Doctor…read moreThielen was wonderful!! I trust him, I trust his partner- PAC Emily and the whole wonderful office staff. Best ever !!!

Thank you For calling me to get my PT and my MRI set up I…read moreappreciate your support to my situation my injury has not been fun for me . Glad you came your team can help me through these challenging times for me . Much aloha

I originally posted in 2017. My husband, who Dr. Waterford so kindly cared for passed away in 2020…read moreof Alzheimer's. I find it odd, but I have the same condition my beloved had, and now I'm under the kind care of Dr. Waterford. After 8 years, I still sing his praises. He takes excellent care of me and my condition. I appreciate him and each one of the staff I've encountered. From the gal that works at the front desk, his ultra sound tech, his assistants...all wonderful caring people. If you have the privilege to have Dr. Waterford as your care provider, you are indeed in good hands...and lucky to have him.

Office staff, tech were so pleasant and attentive. Dr Waterford explained everything throughly. He…read moredid not rush, listened -'d allowed ample time for any questions.