For Touched By Angel Mr. Norris Jones is an "Excellent…read morepersonal care assistant. He keeps the house spotless, prepares healthy meals, and helps me with my medication schedule with care and accuracy. Truly dependable and a great support every day." He's got funny jokes and is so humble. One last thing , he keeps a smile on his face!!

I wouldn't recommend working for this company, certain people in the office show favoritism, they…read morealso think they can talk to you any type way just because you work for them; another thing is if you're out, even if you let them know what's going on they'll give your clients away. So if you were thinking about working for them you might want to reconsider.

Great nurses. Good office staff!! compassionate employees for sure, a good to great experience for…read moreus.

We came from Florida for what was supposed to be a five day visit with my sister in Kernersville…read morewho has Alzheimer's. Two weeks later after her husband had been admitted to the hospital, and we were overwhelmed with concerns for him and care for my sister, we turned to Bayada for help. For four hours, five days a week caring CNA's spent quality time with my sister which allowed us some respite and time to research assisted living facilities for her. Our gratitude and appreciation for Vanessa, Beverly, Kiwanis, and Jazzmyne are boundless! From our first contact with Brianna we knew that our association with Bayada would be personal as well as professional. They care! Many thanks to the entire staff at Bayada for your help! Becky R.

On 12/24/2025 Apria billing called me saying that I owed money and if I didn't pay it would go to…read moreCollections. I told them that BC/BS of TN paid them. Asked them for charges for rental and cost of nebulizer. She refused until they find the payments. Kept saying sorry, sorry, many times and I had trouble understanding her because her English was not good.

I finally got my cpap after months of waiting and it doesn't work. It comes on fine but only blows…read moreair a few seconds and stops. I've called a couple of times but what they told me didn't fix the problem. I will never use this company again nor do I recommend anyone else using this company.

We have used Griswold for almost two years now for my late 80's parents. We have had the same…read morecaregiver since day 1. She is a God send to our family. She is gentle, kind and loving, she has shown up every day she was scheduled except for a couple when she has been sick and didn't want to get them sick and she provides all the care we requested like light housekeeping, meal prep and serving, medication, etc. At times she has been off, we are always offered a replacement if needed. My parents utilize long term care insurance and Veterans Affairs for reimbursement of costs and the office staff faithfully and promptly submit invoices to both agencies. There are also 6 month reviews for any needed adjustments. We have been extremely pleased with our decision to use this company.

Visiting Angels signed up our 92 year old friend and neighbor by his son that flew to North…read moreCarolina from Michigan once he became aware of his father's rapid decline. The son worked diligently and relentlessly to put everything in place for a good outcome. He cleaned, organized changed doctor to geriatric specialist, ordered meal delivery, grocery delivery...... He returned to his job in Michigan with confidence in Visiting Angels to continue the direction he had set in motion. However, they sent a different caregiver every single day so in fairness, they were unable to accomplish anything. Then on Friday mid day they called the son and related they are unable to return due to lack of staffing. Really????? So the son in a panic reached out to Griswold Friday afternoon and pleaded for help. This amazing company rallied their troops scheduled the intake, scheduled a consistent caregiver for all days to care for this man and were on duty on Monday morning. As an RN, I am not easily impressed, but they amazed me with their willingness to help and understanding of the need to move quickly and professionally. Grateful does not begin to describe how we feel. His professional caregiver is truly concerned with delivery of her scheduled duties, but, seeks ways to stimulate the patient and help him find joy during the day. Please call this company if you need help for a loved one.

Good... We have Cynthia helping us on Monday. Christina on Thursday. Both are friendly and caring…read morewith us. Both fix meals that we need instead of snacks all the time. Both are cooperative when asked for anything we need.

Shannon and her team were amazingly inept at communication. She and her team gave conflicting…read moreinformation, could neither send or receive email correctly (i.e. we never received most email they claimed to send), had questionable business acumen, the staff laughed when we called asking about when care would begin, and recanted their sales pitch. After 3 weeks of back and forth, Shannon told us she was no longer able to work with us due to our "high level of frustration." The distrust in her process and unprofessional behavior, diminished any trust we would have had in her caregivers. It was an amazingly, disappointing process. We had been through finding care for our mother previously and never faced this type of unprofessionalism.

Gina Gordon from Care Patrol was really a savior to me and my family. My father who had been 100%…read moreindependent, amazingly healthy, and still an active writer, researcher, and speaker, had a stroke one day that totally affected the portions of his brain dealing with verbal comprehension. Physically he was not limited but over night, he became a person that has some off the speech and emotionally lability of a toddler while needing round the clock care and MANY adjuncts put in place (safety, new living arrangements, speech therapy, etc.). Plus his medical care network is hundreds of miles away in his primary residence city. Gina helped me - the middle of three sons and Power of Attorney for my Dad - find the right care despite his somewhat unique care profile (physically unlimited, distant geographic medical and familial support system, and all-of-a-sudden significant cognitive deficits). I often felt at my wit's end with nowhere to turn, ignorant to what my dad needed, caught between short-term, expensive, and wanting-to-discharge hospitals/ rehabs, and the wishes (although hard to understand) of my Dad. Not only did Gina know all of the possibilities, but she also had great relationships to the leadership of many different facilities, and thereby was able to help facilitate the "square peg in a round hole" that my Dad and his needs were turning out to be. But, by far the biggest benefits were Gina's kindness to me and my father, patience through millions of questions, advocacy to different facilities and staff (like getting a rehab to keep my Dad a little longer as the next placement location was difficult to finalize), and literally around-the-clock availability. I said to my family many times that "Gina took me off the ledge" meaning that this shocking life event - my Dad's stroke - left me feeling so hopeless and helpless many times...Gina was always there to offer advice and many possible pathways that helped my Dad in his recovery and really improved my mental health and well-being during this stressful time. Care Patrol of Winston-Salem is LITERALLY a life-saver!

From the owner: CarePatrol of Winston-Salem is your local resource when you need assistance finding safe senior…read moreliving options. I cover Forsyth, Stokes, Surry and Yadkin counties and will provide an individualized approach to help you find independent living, assisted living or memory care for yourself or a loved one. Considering a move can be a difficult decision emotionally and financially. I do more than just provide a list of options in the area. I review the care and violation history of the communities I work with and spend time personally getting to know the leadership and care teams. I meet with you to best understand your care needs and budget to help narrow down options. I tour potential communities with you much like a realtor shows families a new home. And my services are free because I am paid by the many communities I partner with in the area.