I had a problem with my car they said it was under warranty great paid the deductible not bad yeah what a joke it's been in 3 TIMES FOR THE SAME ISSUE STILL NOT FIXED!! I don't even know what to do at this point!!!! I am beside myself! why can't you just fix it????!!!!!! My only option I guess is to bring it elsewhere and pay someone with the money I don't have! absolutely devastated! I heard the guy at the desk call me a pain in the a** last time! like wow!!! Not my fault your mechanics won't do their job! read more

Horrible I regret buying a car from them they are scammers dont use the right parts for your car break shift while supposedly fixing something they fixed my axels for the third time within only 1 hour when it should take 1and a half each then told me I need wheelbearings that we're perfectly fine when I got there for the axels ...they tucked up and lie stay away don't believe Jamie at the counter he lies read more

They have worked on my cars for year. I am very happy with the service. They are very professional.

We've always received excellent service at Shantok. They have greater integrity than any other repair shop we've used in our 3 decades in this area and treated us like treasured family at the end of a challenging year for us. read more

The worlds best scam Artists. Back In March I went and looked at a Sebring . I was going to purchase it as I wanted an extra car with a convertible for summer and the car was in great Shape . I gave them a deposit of $100 to hold the car for me until the next day so I could talk to finance department . Well we get to the financials and I can't get a straight answer on payments And she tells me it's $100 a week . So I say let me get this straight $400 a month for a used car Kelly blue booking at $5 grand on a good day for like 3 years ??? No way in hell . I wanted my money back which they agreed to I have the screenshots and could come the very next day to pick it up . He said no he had to mail it . Absolutely ridiculous and that's when I knew I would have a problem . It was a game of cat and mouse . Then the manager telling me he mailed a check bullshit I never received or cashed a check and then told me I would have to wait 30 days . It's been 10 months I never received my first check . Or the second replacement they where supposed to mail and I will continue to write reviews about them on every platform that I can and let people I know hear about it . All of that over a $100 check . They are horrible people who take advantage . I want my money back . I work hard and they took advantage of me and of other people and then lied about mailing the check . read more

Shantok Motors - Uncasville, Connecticut

Avoid this place at all costs. Even if you need a car badly go somewhere else. I went on google to find a good car dealership I believe the ones on google are scammed just like their business. I had purchased my first car and under 24 hours (read that again) my transmission blew. Was year 2016....I was on my way to work and no apologies or anything. I work in the health care field and there is NO time for this foolishness. You just don't have time off for this stuff, you get written up. Well they insisted that there were going to get me a rental or pay for my Uber trips (first call) (Second call) okay my boss said no rental we will do Uber trips let me just ask how this will work them....(third call) okay yeah we can't do either cause we are getting a car shipped in for you but if you don't want that car we will price match with the other cars here (3cars) what???? I never asked for one to be shipped and all those cars would be a down grade for what I had already picked out. Asked to talk to the boss she said No price matching, no accommodations but you will like this new car it has a nicer features but it is 5,000 dollars more HA! Waited a week and it was nothing at all like she told me. What a complete joke this place is. DO NOT GO pending result on tomorrow when I get my money back read more

Shantok Motors - Uncasville, Connecticut

The first thing you need to know about this place is Anthony and Jay are AMAZING! I first encountered Jay outside while I was browsing the vehicles, he was so helpful with any questions I had and was super easy to talk to! I found the car I wanted and then proceeded inside where I met Anthony to cover all the financial aspects, he went above and beyond to get everything done as quickly and efficiently as possible! I had to sit on hold with the DMV for over an hour for the FINAL process of what we needed to get my registration, he had better patience sitting there waiting than I did!!!!!! I 100 % recommend Shanktok Motors! read more