Zero stars!!!! I had a death and the family and paid to have my chihuahua kenneled here. When I…read morepicked him up he was very sick and needed to go to the vet. In short this place GAVE MY DOG KENNEL COUGH!!!!!! I refuse to take my business here ever again

One thing bad about them is that you can't get your pet back after 5 pm. If you happen to get back…read morefrom airport and it's 6 pm? Too bad. You'll get charged for another day and pick pet up next day. And they live next door. It's not like they're going out of their way. In a small community, word of mouth can kill a business.

This place starved my dog for 2 weeks you should never take your family member meaning your pet is…read morepart of family

The best kennel we have ever used. The owners love dogs and it shows in their care. Our dog, who…read morehates car rides, jumps in our truck when we tell her we are going to see Adam and Karen! That is the only time she doesn't try to hide from us when she realizes she is going with us. The quality of care she received is top notch.

The workers are really sweet to your pet. The fear free thing is really cool. I'd never heard of…read morethat before. I brought my cat in for a nasty ear infection. They have a diffuser with cat pheromones, calming spray on a blanket, cat toys, cat treats, and even CAT MUSIC Seems like a really legit and good place. Felt like a gucci vet or something. Not 5 stars cuz it cost me $200 for one visit I'm just glad my baby is gonna be okay.

We brought our much-loved 3-1/2 year-old mixed breed, Alice, to Striegel Animal Hospital for…read moreextraction of a broken tooth. A pre-op exam was done by Dr. Cressey, who found her fit and healthy. Surgery was performed 5 days later on a Tuesday. Alice initially appeared to recover normally, but by the following Sunday she refused food and became lethargic. As Striegel was closed, we took Alice to Lakeside Veterinary Hospital in Carbondale IL., where they determined that she was dehydrated and that her stitches had opened. Bloodwork indicated a low white blood cell count. The wound was cleaned, she was given fluids and anti-nausea meds. She was prescribed an antibiotic to be given only if she ate. We were advised to return to Striegel for follow-up. She would not eat and so we returned to Striegel the next day, Monday. Dr. Cressey examined her at length and said the extraction site was fine despite the missing stitches. Although blood test results were borderline, Dr. Cressey diagnosed pancreatitis based on abdominal sensitivity. We were told that simple anxiety could sometimes trigger such symptoms in a dog. Alice was again given fluids along with pain meds and an appetite stimulant. We we're instructed to feed her as best we could but not to administer the antibiotic unless she ate. We were not provided with an emergency telephone number or any recourse to after-hours immediate care. In the middle of the night, Alice's breathing became labored and she began to cry. We did our best to apply pain medication. At two-thirty on that Tuesday morning, as we drove toward the only 24-hour clinic we could find, two hours away near St. Louis, Alice died in my wife's arms. Three weeks later, I can still hear my wife crying as I write this. A necropsy was performed at the U of I Veterinary school but results were inconclusive. Striegel called to inform us that the invoice for that necropsy was ready a week before the report was returned. Like other doctors, veterinarians swear an oath upon graduation: primum non nocere, first do no harm. Striegel did irrevocable harm to our Alice, deep and lasting harm to me and my wife. They did not provide the thorough, responsible care and follow-up we were promised and dutifully paid for. Alice was our best friend and constant companion. If you care for your pet as much as we did for her, you would be well advised to look elsewhere for a good veterinarian.

Do not take your pet their my cat lost his eye beautiful Persian cat…read more They butchered him. The vet said he was manhandled and had a scratch on his cornea. Brought him home again from another vet trip.... Minus one eye.

I had a very good experience with this groomer. I took my cat, a very fluffy Himalayan, for a…read moregrooming and it was $50--definitely the cheapest in town. They were nice and did a really solid job, kitty loved his haircut!

Excellent care with brilliant & compassionate vets. The entire staff goes above and beyond to…read morecreate a calming, safe atmosphere for pets. They are busy, but it never feels crowded or rush in their office. 6 stars

Friendly staff. Nice boarding facilities with 2 free walks a day (extra walks for a buck or two…read moreeach). Free flea bath on his last boarding day. I can tell my dog likes the staff and doesn't mind being there when I'm out of town.

First thing I did call for a last minute appointment I understand that. Second thing, the groomer…read moreclaimed that my dog was so full of mats that all he could do was shave off all of his hair. I didn't know any better for one but two if he didn't shave off the dog's hair he was going to charge me $65 for a wash and dry. But as far as the dog goes...he is shaved to the skin. There is absolutely no way that he was that bad. He gets a bath every week and brushed regularly. My dog now looks like a rat and is absolutely miserable scratching everything. He has razor burn all over his undercarriage and backside and not to mention, when he was shaved it's not even at all. It's wavy and has long and short spots all over the place. And on top of that he doesn't even smell like he has been bathed. I wouldn't recommend this company to anyone!

Very poor customer service. I tried contacting them several times via phone,email and text and they…read morenever responded. in. my opinion good customer service is everything in a successful business I