I'm five years late writing this review but Randy is a great guy was a great auto tech; I said was…read morebecause I no longer have my BMW but he can repair anything with a engine. He was always fair and repairs was always completed on date quoted. No disrespect to dealerships but they're truly overpriced but Randy can & will perform repairs at a 3rd of the cost of a dealership. If he can't repair (which I highly doubt) I'm sure he will inform you beforehand. I miss him as my auto tech; I wish my insurance company hadn't tried to blame him for an incident involving my vehicle that had nothing to do with him or the product he sold me; which was not founded per investigation. Like the other post Randy is amazing and all around great guy, you won't be sorry.

From the owner: We pride ourselves in all repairs all make and models A to Zread more

I went in for an inspection. They went out of their way to make sure I understood the process when…read moreit came to the extra mileage I would need to get my car to pass. I got my inspection done, they put on windshield wipers and replaced an inside bulb. Also, I was happy that they consulted with me before replacing anything. As far as value I got more than my money's worth because you can't put a price on quality Customer Service. I definitely recommend.

This is one repair shop that I trust. They explain what they will do to find a problem with your…read morecar and give you an excellent estimate on cost. Busy at times but that's due to others who thrust them also.

If anyone needs any work on their vehicle, I highly recommend Craig's mobile mechanic,he did a…read moregreat job on my Hond, and responded and showed up quickly Iinspite the adverse. conditions.Thank you for the excellent work

This is written on 11/25/2024. Yesterday, my car broke down 2hrs from home. On a Sunday evening. I…read morewas in near panic. I managed to find Craig on Yahoo! search accidently. Hecame to the gas station I managed to reach & installed a new universal belt & a pulley right there @ the gas station in the dark. And all for a reasonable price. And I got home that evening. Craig is the man!

Service done, as requested. A little overpriced and didn't go out of the way for anything.read more

Poor customer service at the Archdale location!!! I made an appointment for 4:00 and arrived 10…read moreminutes early. At 4:30 I was still sitting in the waiting room, and my car was still not serviced for a tire rotation. I approached the front desk and informed them that I'd been there 40 minutes and needed to return to work. They responded, " I guess you'll have to make another appointment." I believe they make appointments but fill up their spaces with people buying tires that they can make a higher profit from rather than service the customers they have already.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

Armando was great and helpful. The experience was smooth and pretty quick for car dealerships. I…read morecould not be happier.

I was very disappointed in this place of business. Very unprofessional staff and rude. If you are…read moregoing to talk about a customer and how bad their credit is, then close the door so that guest can't hear you. I work in customer service and understand the importance of having GOOD customer service. Nothing this company can say or do to make me think otherwise.

I'm quite disappointed to be writing this. We just moved to High Point, and were hopeful to find a…read morelocal shop we could trust. Came to Newton's because of the reviews. I sat with them while my car was getting worked on. I was a bit uncomfortable with them talking about bankruptcy while I was in their presence, but did my best to ignore, and not eavesdrop. They replaced a battery on my Honda CR-V, and asked me to return the next day for the tires. In replacing the battery, the Honda computer systems did not come back online. They told me they tried to fix them, but could not, and that it would be no problem for the dealership to do so. This knocked out everything from lane assist to cruise control. The next day a sensor went off 1 minute from leaving them- the technician had not filled the tires back up after putting them on. Then I get a text from them asking if a headlamp was in my car. Finally my "no problem" reset to the computer systems cost an additional $114 at the Honda dealership. Please be aware of this potential, if you are considering letting them change your battery. When I texted to let them know this had happened, their response was offensive to the point that I felt compelled to let others know of their customer service.

I recently made a review for this company, I still stand with my original perception and strongly…read moreurge you to you a different mechanic, but the pressure from the review actually made Greg return the parts our warranty company previously sent to his shop so way to go Greg Newton for your judgement call. I still think you should have maintained a professional standpoint and returned the parts before a bad review like this forced you to. Again, this shop is a nightmare and in my personal opinion will continue to go downhill as long as Greg is in control of customer relations!