Touching, feeling, playing and hearing many different keyboards…read more This place has Inventory!

I've had mixed experiences at the Guitar Center in Oklahoma City. Every time I go in, it feels like…read moreI'm bothering the staff if I ask a question. There's maybe one person there who genuinely wants to help, but most others either brush you off or try to push expensive products you didn't ask about instead of answering your question. My most recent experience was the final straw. I dropped off my $1,200 guitar for a simple setup on a Saturday. I was told it would be ready by Wednesday, which seemed like a perfectly reasonable timeline. The tech even mentioned he'd call me if anything else came up that needed attention. On Wednesday, I called to check on it. After waiting five minutes on hold (which is about standard for this location), I was transferred to the tech. I explained who I was and asked if my guitar was ready. Instead of a simple update, I got: "If I haven't called you, it's not ready." Delivered in a tone that felt dismissive and unprofessional. He went on to say I was third in line and it could be tomorrow or the next day. I want to be clear: I understand sometimes things take longer than expected. That's not unreasonable. What was unreasonable was the attitude. A better response would have been something like, "I haven't been able to get to it yet, but I'm planning on finishing it tomorrow or the next day." Instead, I was made to feel like I was wrong for even calling to check on the instrument I entrusted to them. This has been a consistent theme at this location: poor communication, expensive pricing, and timelines that rarely match what was promised. Given this, I don't plan on bringing my instruments here again. I would strongly recommend looking at other local music shops that value their customers, communicate clearly, and actually want to help musicians instead of making them feel like an inconvenience.

Friendly little shop with excellent service. The hooked me up with a guitar and shipped it as well…read more I would definitely go back.

As great and convenient as online shopping is, it really does hurt the small, local shops in the…read morearea like OKC Music and Sound. I randomly decided to come in after looking for a place that would sell button straps for my new acoustic, and wow, I'm disappointed I didn't give this place my business years before. Due to the increase of online popularity and decrease of foot traffic and sales, OKC Music and Sound will be closing soon. This means they have huge sales throughout the store, but much of the inventory has already been cleaned out (darn you people who cleaned out the phosphor-bronze stock). That being said, the owner Robin, was still incredibly kind, helpful, and goofy. The cheapest price I could find for someone in the OKC area to drill/install a button strap into my acoustic was about $40. I am so thankful I decided to search around a little bit more on Google because Robin saved me a ton of money. I got guitar strings, a button strap install, humidity packs, and a peg winder for $13. THIRTEEN DOLLARS. I felt guilty, but that's how liquidation sales work I guess. Robin did mention that he plans on opening a smaller shop doing more luthier type of work, and when that happens, I will certainly be going to him.

Amazing shop with so many great pieces of gear. Always a fun time to go in and shop around. The…read moreowner is super friendly, really helpful, and knowledgeable on his gear. 100% worth a visit if you're in the okc area.

The owner is always super helpful and ready to chat! Super good experience with lots of great gear.read more

My husband is an accomplished organist, and comes here to find obscure sheet music that he can only…read moreotherwise get online. Both my grandmother and great-grandmother on Daddy's side purchased all their sheet music here, as well. Clean, well lighted space just off the Northwest Expressway. Ample parking.

Service is outstanding. They're always willing to go out of their way to help. It's really hard…read moreto find any company that is consistently friendly and willing to help anymore, but you always get that at penders.

Ron is an excellent luthier and makes custom guitars that are excellent. He also does repairs,…read moresales of parts and used guitars and gear. Highly recommended.

I remember first meeting Ron when he was working out of his garage off NW 23rd. He has taken care…read moreof many of my guitars from the 70's till 2021 and his quality of work has always been the best. I appreciate Ron for his fairness of price, quality of work, but mostly his friendship and friendliness over my lifetime.

This guy has been ripping off OKC area parents of band kids WAY to long. I believe this idiot that…read moreowns the place is name Scott if memory serves me. Dude is a dou**e supreme. Your child needs, lets say a trumpet. He'll sell you a used trumpet at a nearly new trumpet price. Then when your kid gives up the trumpet in a year and you go to resell it to him you won't get back half of what you paid for it. Then he will turn around and sell it again at almost full price. Stop the cycle folks.

My autistic son and I absolutely love going to the horn trader. We are both on the spectrum, so we…read moreprefer familiar places with kind people. They have an incredibly organized selection, the prices are clearly posted and both men that work here are incredibly kind. We have been traveling to this business for years for all of my sons maintenence and musical supplied and we highly recommend this music store.

Fantastic customer service and unbelievable instruments. We were here filming a movie and the…read moreowner Peggy was the best!! Thanks.

Cute historic building, friendly and knowledgable staff, and so much to look at!read more