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    2 years ago

    Helpful 2
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    3 years ago

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    Photo of Kenneth N.
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    12 years ago

    OK if you're heading south on Capilano Road, albeit a smaller station compared to Petro Canada just a few blocks down at Marine Drive.

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    Photo of Craig B.
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    9 years ago

    It's a gas station. Not much more to say about it. Not overly priced. Not cheap. Not fancy. Not a dump either. Convenient location.

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    6 years ago

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    12 years ago

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    Shell

    Shell

    (8 reviews)

    It's pretty hard to find a gas station with an option for full service but they've got it! Normally…read moreit wouldn't matter so much, however I'm in a wheelchair and believe me after a long day of driving around getting in & out of the car numerous times this helps!! Also, every time I've gassed up there the attendants have been very courteous and speedy. Have their phone number ready in case they don't see you sitting under the Full Service sign. You might have to call them to come out but no biggie.

    Staff here are so unprofessional, rude and disrespectful…read more Tries using your vacuum. Put my money in. It doesn't work. So I went inside and told them. I asked if I could have my $3.00. They said no . They said that the vacuum has nothing to do with Shell gas station. What??? then why is it attached to the Shell station? It's a part of Shell. Why wouldn't they give me that $3 so I can go to somewhere where the vacuums work? Another time I came in and bought some windshield wipes. They did not work. They had no liquid in it. I tried working on my car. They did not do anything. So I went back inside and asked if I could use another bottle that was on the shelf. The guy said no. I said fine. I'll go back and try using four or five of them. if they don't work, I'm coming back to get a new bottle or my money back. He said fine. Used six of them. Were not working. So I put them on top of where the windshield wiper fluid comes out onto the front window. Soaked them up. Used them. I went back inside and asked for my money back. He said they could not do it. I asked to speak to management. Young kid came out to speak to me. I explained the situation. He immediately said no for my money back. I said I'd like to speak to the owner then. He told me that he's not in until Monday. I said well I'm not coming back on Monday. I'm going to speak to somebody now. He told me I cannot do that. Then he said "I've had enough of this. I'm going home." He didn't go home. He went to the back and hid. I informed them that I was not going to leave until something was done about this. They kept telling me they can't do anything. More customers came in. I continued trying to properly resolve the situation. then all of a sudden they said I could my money back. Why not just do that in the first place? That would've been good customer service. I miss the previous people who used to work here. Things have changed at gas stations. That's for sure. Having a lot of issues now with management. Not only gas stations. Grocery stores, Walmart, mall fast food spots, Fast food restaurants, pet stores, etc. Times have changed in Canada. Based on this gas station alone .... Not for the better.

    Esso (Imperial Oil)

    Esso (Imperial Oil)

    (13 reviews)

    Downtown, West End

    I got a flat tire on my bicycle at 4:00 a.m. it's been $10 on a cab ride to come to Essoon Broward…read moreand Davie Street in Vancouver BC, which is the closest station around when trying to use the air pump it would not accept any change due to the fact that it is jammed and the coin slot nor would it accept my tap card which I called and confirmed with my bank was active and working properly there's no button on it to push and I was told by several people that to ask the staff inside and they can turn it on when I did they were very unpleasant and told me to go away this is wrong, no? It is now 4:35 I'm soaking wet cold have several ways to pay but I'm not even being allowed in the store now I have not made a fuss than anything wrong or sworn or anything I'm being unfairly treated .

    I'm only giving this gas station two stars because of its convenient location (I think this is the…read moreonly gas station remaining in the downtown Vancouver core) and because the gas pumps worked. Other than these two facts, this station really tanked (no pun intended). The gal working the counter could not have been any slower in serving customers if she tried. Despite the long line of people waiting to be helped (and the line was ever growing, too), this lady was SO slow, as if she was moving in slow motion at times, and acted....numbed in her affectation to customers. Like, she didn't care to be there, and she didn't care who knew it. It was if it was a major endeavor to take the bills from each customer and slowly, ever so slowly, check each one out, arrange them in order in some way (turning some to face upwards), and then slowly put each one in the till. And the line of customers was getting longer and longer. Didn't matter. The place could be on fire and this lady would be slowly arranging the dollar bills..... Argh. Finally it was my turn at the counter. I asked to put "x" amount of gas in my car and informed her which pump I was at. And since there were posted signs everywhere advertising a few candy bar with fill-up, I also brought a candy bar with me. She said the candy was only free with 30L fill up. I asked if $35 of gas would qualify, and she said she didn't know, I'd have to fill up my car and come back with the receipt (waiting in this crazy slow line again? WTH?). What kind of half-ass promotion is this? (I decided to forget about this "free" chocolate bar. I probably don't need it, anyhow. Still, the principal of the matter irks me....). Horrible customer service and horrible "promotional" advertising.

    Shell - servicestations - Updated August 2026

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