Angela Shore is the absolute BEST insurance person I have ever worked with!…read moreNot only is she knowledgeable about every aspect of the insurance business, but also, she explains things in such an understandable way, along with presenting different insurance choices and , more importantly, which choices may be more advantageous to our situation. She is very diplomatic in explaining the details in each category of our policies. in addition to her knowledge of the insurance business, Angela also has a great personality! She is genuinely concerned for the clients at Brad Hughes Agency, is very personable and has excellent people skills. She leaves you with a sense of trust. Carole Weisheit Superior, Colorado

Poor follow up with his clients. Customer service is lacking at this State Farm. I do not recommend…read moreit.

We all need insurance and though I've never had a bad experience w/ the industry, I guess I have a…read morenegative outlook on the insurance industry in general. However, because I've consistently had positive experiences with Allstate/Sean/his assistant I wanted to write a Yelp review. I have a house and cars under this policy and pricing has been competitive, especially w/ discounts to pay in full or having a device in your car. When I've needed to add or remove cars I call and Sean or his assistant easily take care of whatever I need. One thing that I really liked is that Sean proactively had an insurance review with me and we just had an honest discussion about my situation and needs. It didn't feel like an up-sell/sales pitch, but more of a "hey, you are my customer so let's see what you currently have and maybe I can help you out". That call, his friendly & competent assistant, and competitive pricing is why I recommend Sean when the opportunity arises.

A young friend, who is half my age and isn't car insurance savvy, asked me to help out with a…read moresticky insurance situation. She has Allstate and after calling their 1-800 number, she still felt unsure of what to do. I don't have Allstate, but called Sean so I could get some answers for her. Wow! He was incredibly helpful! I presented the situation without any identifying information and he provided me every piece of information pertaining to this situation he could think of. He answered every question my friend and I had. He was never pushy, never made me feel like I had to divulge more of my friend's situation than I gave him. I felt absolutely certain that he wanted to help her make the best decision by providing accurate information and at the same time describing issues for her to be aware of. He took as much time as I needed and at the end of the call, I told him that I would be passing his name and number on to my friend as I totally trust and appreciate his professionalism as well as writing this review to let people know this Allstate agent is the best!

Brendon and his team are true pros! They took the time to explain all my insurance options to me…read moreand walk me through what makes most sense based on my goals and needs. They provide great service and I highly recommend working with them! Additionally, as a Realtor, I refer clients to Brendon and his team often because I know they will get great service and be well taken care of.

Brendon takes the time to listen and understand your needs, working with you to develop a plan to…read moreprotect your assets. He has many offerings to meet your needs to protect your family and business. Brendon is a true professional offering exceptional customer service and can be trusted to be there when you need him the most.

thank you for taking the time to help me find the best coverage for my home and auto. Joe's team,…read moreShekhar, was great. I'm just waiting for the paperwork to cancel my old policies and all should be in order. Thank you again for making a stressful process better than expected. Tina

Joe and Quinn were amazing to work with for the last 3 years. They took care of my son's renter's…read moreinsurance and made the process very easy and affordable. I would highly recommend this team for anyone in the Boulder area. Thank you State Farm team!

The office has always responded to any requests I have made in a very timely manner.....usually…read morewithin a couple hours!

Bad experience the worst insurance company. Brandon miller claim specialist is lied in…read moreinvestigation process they don't care about the clients

Sean was super fast to respond to my inquiry for a quote, and was very helpful in answering all my…read morequestions. The umbrella, auto, and home insurance he quoted ended up being the best deal for us, and he has so far been a pleasure to work with. I would definitely recommend him to a friend looking for new insurance.

While writing an FAQ section for my Real Estate Instagram today, I came to a mental block about…read moredifferent types of insurances. I called Joel Kruschwitz and spoke with Andrew for a little over 5 minutes, and he answered all of my questions and more! Andrew explained what types of insurance I should include in my FAQ and how those types can vary for different kinds of properties. He was genial, a great listener, and full of information that I could understand! Andrew didn't make me feel silly for explaining my dilemma and gave lots of real-life examples that I could use. Thanks, Andrew!

Worst insurance company ever. So even though he stated all of our protections covered me in the…read moresituation and even stated that after aloss from theft occurred that it was covered, his agency State farm claims it's not. Then tried to work with him to get to the bottom of the issue and it turned into a bunch of lies and issues between him his investigators and what he was telling my husband. Upon getting nowhere after a year over a very small claim, he is now being sued along with State farm in this case. The case is out of Denver County Colorado. I highly suggest nobody deal with State farm or this agent. He will tell you something different than State farm will, and State farm will throw him under the bus and say he's not our legal representative, which doesn't make sense because that's literally what an agent is. his demeanor as a person is nice. He seems like he cares. But he sells insurance for a company that doesn't care and according to his own company he lied to us. So do we recommend him? No!

Very fast and quality response. Very easy to work with. Quality company that I recommend and will…read morekeep coming back to.

I understand that insurance companies are ultimately businesses, which is why choosing the right…read morelocal brokerage is so important. Clients rely on brokers to provide industry expertise, ensure proper coverage, and offer guidance and support during the claims process. Compassion, communication, and professionalism should be expected when clients need help the most. After more than 25 years without ever filing a claim, I recently had to go through the process for the first time. Unfortunately, my experience with Steve Basler and his office manager was extremely disappointing. Throughout the process, there was a lack of empathy, poor communication, and little guidance on how to navigate the claim. Phone calls were often avoided, and follow-up was consistently lacking. Based on my experience, I would not recommend this brokerage to those seeking responsive and supportive representation. If you are currently a client but have never had to file a claim, I would strongly encourage you to evaluate whether this is the level of service you want when you need support most.