Cancel

    Open app

    Search

    Sheraton Ambassador Hotel

    2.9 (12 reviews)
    ModerateHotels
    Open Open 24 hours

    Sheraton Ambassador Hotel Photos

    Recommended Reviews - Sheraton Ambassador Hotel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Stains on pillow. I think it's blood
    William L.

    The one thing I care about most when it comes to hotels is cleanliness. No matter what hotels aren't going to be that clean compared to your own home. But the first thing I noticed is that there were blood stains on one of my pillow covers. That is definitely a BIG no-no! Other than that the room looks clean enough on the surface. The room is quite spacious with 2 queen size beds- pretty standard stuff. No outlets near the beds, but there are 4 near the desk. Also the room is quite dimly lit as there aren't too many lights in here. The bathroom is especially dim when you're in the bathtub/shower area. There isn't a light in there lol. And the bathtub is very stained and dated looking :/ The heater in my room doesn't seem to be working and it is a bit chilly... A bit sub-par for a Sheraton, but considering this is in Mexico I guess it's not bad.

    Yup, the only pic I took was the bar. Priorities people! Lol
    Karyna V.

    We stayed here over the weekend. We had a wedding in town and there was too many of us to stay with family. So the Sheraton seems to be still under going remodel. We stayed in a remodeled room. It was great! It had 2 queen beds and a pretty big chaise lounge which was used as a twin bed. So our sins didn't have to sleep in one bed lol. The water pressure was great! No issues there. The closet space was big enough for all of our clothes and so were the drawers. The view was nice. Just wished the weather was better. We did have to ask for extra towels which did not take long at all. The down side was there was only 1 elevator. That did take longer than usual. All the employees were friendly. The bar was nice they even had happy hour. They had a variety of wines and liquor. You could also order food at the bar but the bar man was sometimes hard to locate. We so could have done a dine, drink and dash lol jk. This hotel was a little hard to get to but it is right smack in the middle of downtown. So we walked everywhere! If you don't want to eat at the hotel, which could be pretty pricey, you can walk down Morelos and find a place or just yelp it . The restaurant at the hotel is good, but it is a bit expensive. But again this is the Sheraton so you know it's going to be good & $$$. My sister did stay at an older room and they were not too impressed. We paid a little more for an updated room and we loved it!

    Living room

    See all

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 78
    Thanks 0
    Love this 74
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Sheraton Ambassador Hotel Reviews in Other Languages

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Grand Fiesta Americana - Great Gym

    Grand Fiesta Americana

    (7 reviews)

    $$$

    I stayed in this hotel during my vacation in Monterrey, Mexico. It was recommended to me by a buddy…read moreof mine who grew up in this fine area (San Pedro Garza Garcia). After landing in Monterrey's airport, and going to eat with my buddy, he dropped me off at this hotel. I noticed that the surrounding area is clean, safe, and quiet. Checking in was no problem, and I opted for an upgrade, since having a great view of the city was very important to me. I got a 2-bed room on one of the upper levels. The room was spectacular. It was nicely decorated, sizable, with great amenities. There was a separate area with the shower and a bath tub, where I was able to relax while enjoying the view of this magnificent city. The room had a Nespresso machine, which I used to complement the morning coffee I ordered through room service. The food available here was great, it was very tasty, and prepared with a good balance of ingredients. I didn't have time to check out the gym nor the restaurant, but I was able to explore the surroundings. Across the street sits Metropolitan Center, a great place for fine dining. There is also Fashion Drive, which is a huge indoor mall with many great offerings. There are nightclubs in the area, but I did not have the opportunity to check them out, either. Daytime or nighttime, this place has plenty to do, and it is very safe. Later on, I learned that San Pedro Garza Garcia is the most affluent part of Mexico. It shows. My stay in Grand Fiesta Americana was a very comfortable one. It exceeded my expectations, and I plan to come back in the near future.

    Beautiful hotel located in a huge building with many amenities and centers for entertainment…read more Clean. Professional. And bilingual/accommodating staff. Loved our views from anywhere in the building. Just beautiful. Breakfast was my favorite. Amazing variety of food with one of the best views in MTY. I would return and would absolutely recommend to others. Happy I was able to experience this with my cousins and my mom and my Tia.

    LQ Hotel by La Quinta Monterrey Centro - Guest room

    LQ Hotel by La Quinta Monterrey Centro

    (2 reviews)

    $$

    This hotel is located right in the center of the city…read more The streets near by are busy so when walking please use caution and remain attentive to all around you. This hotel has at least ten floors. The inside is very modern, bright, clean and has a great open concept. The rooms are somewhat small, but do have vinyl flooring that is quiet when walking on. The bed was comfy with a nice king pillow. The bathroom is spacious with a stand only shower. The elevators were quick and the pool is outside. Breakfast is offered with your stay each day. The good vast options provided are excellent from eggs, rice, beans, bacon, sausage to fruit, yogurt, potatoes, cookies, muffins, chilaquiles to quesadillas. The breakfast option also offers a cook to order chef who will make anything you desire or anything on their menu for an additional cost. Near by, you'll find plenty of pharmacies, a few taco places and a McDonalds along with a 7-11. Overall, a wonderful stay, everyone was friendly, attentive and ready to be of service. Recommended, for a great stay.

    This hotel has been recently renovated. The staff was so nice to our group and so accommodating…read more The rooms are quiet and all furnishings are new. It's in a great location and only 10 minutes walk to the plaza. The Front desk is staffed with English speakers who helped our group immensely. The Internet is fast in the rooms. We ate breakfast and dinner there for a week. We have a lot of people in our group and all commented about the food. It was delicious. The only negative thing is the elevators. There still doing some renovations to one of the elevators was not working. That left two elevators with one being an express elevator and not stopping at every floor. This became a problem at certain times of the day.

    Gran Hotel Ancira

    Gran Hotel Ancira

    (8 reviews)

    $$

    The Gran Ancira was built in 19I2. Now with that said I have stayed at a few other hotels that were…read moreas old and historic as this one but the Gran Ancira definitely holds its own against them. As you enter the Gran Ancira hotel you are graciously greeted by numerous hotel employees. You then make your way into the lobby/ ballroom with a beautiful grand sweeping staircase. The floor is the classy black & white checkers that you'll quickly see reflecting above you on the ceiling adorned full of mirrors. I was here for work for 10 days so the food was provided by the hotel but it was very good. I did see that they had a Sunday brunch that looked incredible. The rooms are nice but your view can be hit or miss depending on what side of the hotel you get. The size of the rooms are decent size and the beds were very comfortable pillow top mattresses. The bathrooms varied in size from room to room. A few of the rooms had nice spacious bathrooms while the others(the one I got!) was tiny and made you feel claustrophobic. Other than that everything in the rooms are clean and tidy. Oh yeah the wifi was a bit spotty in the rooms. The surrounding area has a bit of a Euro feel with the cobblestone streets and plazas. Shopping,restaurants and even a electronics market reminiscent of ones found in Asia are all within walking distance. So onto the best part of the hotel....the PEOPLE! Literally every single employee that I encountered at this hotel was sincerely, genuinely nice and helpful! A rare thing nowadays but somehow you guys managed to do it! Thank you Alejandro and everyone at the Gran Ancira for the 5 star hospitality!

    Safi Royal Luxury Valle - room

    Safi Royal Luxury Valle

    (32 reviews)

    $$$

    I was accompanied by a friend for his work trip with his wife, and the company have decided to go…read morewith Safi Royal luxury hotel, which is the highest and probably most expensive hotel in the city of Monterey. The scenery from the top 19th floor was spectacular, which we also got a view of the whole entire city from the main area street. We stayed for a whole week and every day I was in the pool from about 12-3pm where the sun was the most sunniest and hot/humid. although the week we were there, it was Super Duper windy, which helped out that I wasn't burnt during the stay. Although I spoke very very little Spanish, I was able to get by. I wish the STAFF could've been a little bit more knowledgeable with some of the English barrier. I had to use my app translation to communicate with them. It was very easy to get around we Uber to most of the places that we went and the fair price was decent, usually around under US $10 for 15-20min ride around to the other side

    We stayed in a suite, and the best part was definitely the amazing view!…read moreThe room was surrounded by large windows that made it feel super open and bright--and you could even enjoy the view from the bathroom. The in-room jacuzzi came with a TV, and if you have an account, you can watch Netflix while relaxing in the tub. The hotel also had great amenities like a pool, billiards, gym, and massage chairs, all available for free, which was a nice bonus. The breakfast buffet featured a variety of Mexican dishes, which was a fun way to start the day. Also, I highly recommend checking out the Sky Bar on the rooftop. The night view was stunning, and both the food and drinks were delicious--such a memorable experience!

    Hotel Safi Royal Luxury - Great breakfast buffet and the hotel is very beautiful also

    Hotel Safi Royal Luxury

    (15 reviews)

    $$$

    I consider the Safi Royal Luxury Centro one of the very best hotels in Monterrey…read more The buildings are beautiful, the decorations elegant, the facilities clean and well run. They have gorgeous garden and pool areas, nice well equipped fitness center, classy meeting rooms, excellent and friendly service, and are centrally located near anything you would need. With the on site restaurant and quality room service, laundry service and fast free Internet means you don't actually have to leave the premises. The famous Alameda Park is just a block away. There is both above ground and underground parking. The bellhops are fast, friendly and eager to please. The people at the front desk were helpful, engaging and efficient. I seldom saw a line. I was given a ticket for a complimentary drink at the bar as a welcome gesture. The gym, with windows to the garden area, has free weights as well as a number of other exercise equipment, towels, water bottles, etc. The pool can be busy on weekends as families enjoy the beautiful waterfall and very nice looking pool and jacuzzi. The hotel has two towers as well as rooms around the garden area. The rooms in the higher levels of the towers have great views of the city and the surrounding mountains. The Safi is a 100% smoke free environment. There is another Safi hotel in the San Pedro area also known for their elegance. Many locals come to the hotels' restaurants as they have excellent food and a beautiful elegant atmosphere. I particularly enjoyed the classy piano background music in the restaurant, just enough for ambience but low enough you can easily carry on a conversation with others. I really enjoyed my stay and believe you will too.

    servicio orrible. es un hotel que supuestamente tiene 5…read moreestrella y el staff contesta preguntas mientras todavia masticando comida en la boca, te tocan y entran al cuarto dos veces en una hora mientras dormia aunque etstaba el papel de no molestar, nos dijeron que no habia storage para maletas (no se como es posible en un hotel a 5 estrella) y ni siquiera ayudaron a encontrar una solucion. extremamente maleducados, la comida del restaurante es mala, habiamos tambien bookeado 2 noches y nos quisieron sacar despues de una por mala organizacion y comunicacion entre staff del hotel. los cuartos tenian espejos rotos. el guardia afuera dela puerta de entrada no se a que sirve pero no abre la puerta de los carros llegando al hotel y no da la acogida. cuando pides uber te obligan a bajar al parking soteraneo en lugar de subir el pedido al cuarto. he estado en hoteles a 5 estrellas de verdad y este no logra a las 3. tuve mucho mejor servicio a un ibis. tambien cola infinida ala recepcion y gente menos que calificada para trabajar en un hotel de dicho prestigio. escandaloso. nunca mas voy a traer gente aqui, fue una verguenza y todos se terminaron quejando. ah, y las fotos nada que ver con la realidad. la piscina parecia un pond de prision.

    Sheraton Ambassador Hotel - hotels - Updated June 2026

    Loading...
    Loading...
    Loading...