Walking into the hotel, the atmosphere is beautiful. Very nicely decorated and amazing lighting. Getting off the elevator onto our floor, was different. We were met with the smell of moisture. Like a towel that was wet and stayed wet and never dried. When we get to our room, it was pleasantly cold. It met our needs in size and space.
Here are the downfalls of the room
We have a fridge but it was locked. We couldn't put our drinks in to keep cold overnight. There was a safe but didn't work. The restroom shower was elegant, but the drain didn't drain fast enough. If you took longer than a minute showering, you were left standing in 2 inches of soapy water. We were given hand soap, body soap and shampoo. Needless to say, we didn't wash our hair as that would make the shower longer. The toilet wobbled when you sat on it and there were stains on the floor. The toilet paper was on the wall behind the door, which if your short, can be quite a reach when sitting.
The staff is amazing and the breakfast buffet was very good. The gentleman who helped serve us was very understanding and helpful. The valet guy, Victor, was very detailed as we accidently drove to the garage when we first arrived. We didn't remember it was valet.
Online it shows it has a pool but it wasn't working. There is a gym on the first floor but I didn't get a chance to go by.
Overall, maybe after some upgrades I will stay here again. read more