Buyer beware! Store will sell you old gunky paint that will leave you cleaning up after every roll…read moreof it on your wall. We stopped by here on Sunday morning to pick up a 5 gallon container of paint for our store remodel. We purchased 5 gallons of paint for $350 and some quick dry mud for the walls. We purchased the paint separately and hired a painter for a business remodel. The painter had suggested that we buy the paint from a Benjamin Moore store, because they supposedly have a higher quality paint and it would only require one coat and it came in the perfect color we needed and wanted too. Our painter said the paint quality was so poor and bad that it would take him more than one day of painting since there was so much paint slime and gunk in the paint. He would he spending half of his time cleaning up the gunk off the wall as he rolled it. The painter spoke to Hasan N. to find a resolution for the bad paint issue, he was of no help. The paint was old and had chunks and gunk all throughout the container after opening it and all of the gunk that stuck on every roll of it too. The paint was so bad that it would have taken 3 times as long. We would have been better off getting our one coat paint from Sherwin Williams. The rep from Sherwin Williams would have at least picked up the bad paint and delivered new paint with no questions asked. The owner, Hasan said he would swap out the bad paint for us, but the we didn't have hours to use up for the commute back and forth to drop off and pick up the paint. The bad paint has already cost us an additional day of paint time and delayed the finish of the paint for a second day. Hasan should have dropped off new clean paint to us ASAP, sent out a staff or someone to bring it to our site to save us some commute time and hours of extra time cleaning up after every roll. He simply didn't care at all that he gave us bad paint in the first place. He flat out told us it's not returnable. Essentially telling us it's our problem he sold us the bad paint. We had a tight window to get the painting done in a day and that was with the belief the paint would be good from the start. The owner even admitted to our painter that some of his paints gets gunky, this was after our painter sent the owner some requested photos of the gunky sediment from the paint. This location absolutely refused to anything about the horrible paint. They have terrible customer service or rather nonexistent. Avoid this place if possible. If you end up here, always make sure you see the paint and mixed in front of you and on a stick or flat surface rolled out before paying and walking out of this place. Don't regret buying from here like we did.

In 2020 I bought a fixer upper and so have frequented this store SOOOO many times. I've never had…read moreanything short of an excellent experience. Most recently they helped me finely tune the color of my white interior trim paint to best match the Cabinet Coat trim paint I'd used previously but was now discontinued. Products are costly being that this is a Benjamin Moore store, but the quality is incredible and my experience with the personalized customer service and the interest they've taken in watching my house come together keeps me coming back again and again and again. Even when I come in with a PPG or Behr color swatch, their color matching is the best I've experienced and they've even helped me fine tune colors of paint that was purchased elsewhere. Hands down my favorite paint shop.

On the wall (i.e. out by the paint chips), they had prices and available finishes clearly marked…read more When we (finally) made our selections, we went up to the counter only to be told they didn't carry eggshell finish, but that it was the "same thing" as satin. It isn't. There isn't **much** difference and we were tired -- but had I known that the price I would pay was much higher than the price on the wall, I would have gone elsewhere. (Wall price: $44, same as Lowe's and Home Depot). Real price: $54. No explanation -- but again, because it was on sale and we were tired (and by then the paint was already mixed), we took it (although we actually had to argue to get the sale price, it didn't ring up on sale; the argument came when I asked the guy "is this the sale price?" and he said "yes" -- but it wasn't at all the sale price.) Short version: never going back again. (And really, shouldn't have purchased the satin when I wanted lower luster egg shell, because I'm not a fan of any kind of sheen).

From the owner: Your local commercial Sherwin-Williams Paint Store in Center Line, MI, serves professional…read morecontractors, facility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance.

This was the only time that I've been in Sterling Heights. We were there to help my sis in law move…read morea couch. We needed a strap and padded felts for the bottom feet of the couch. We came here and found the two items that we needed. My hubby also got his military discount. This is just like any other Lowe's that I've been to. You can find almost anything you need for your home improvement. Besides that they also sell gift cards and candy. We didn't see any associates around, but found everything ourselves. We looked on their website to see what aisle the products were in.

The manager Max here is horrible. I've been coming here for years & no longer be doing so due to…read morethe simple fact that Max is very OK with the fact that they are selling water filters that last two months when they're stating they should last six months to a year, so of course many other stores sell this water filter which I'll be purchasing from now on along with any other product that I used to buy from here. If you're a loyal customer here and do not expect it in return when they clearly know they're selling you defective products that don't do what they say. That was my first time ever trying to return a product here.

Color Bloc made a mistake on a custom color and wouldn't fix it at no charge…read more I brought an benjamin moore paint label in to replicate that paint color. Comfort Gray.....the colors were Y3, S1, G1........they gave me new paint with a label that said Comfort Gray, with colors Y3, S1, B1.......so instead of Green 1 they used Blue 1. The color didn't match for my touch up job.......they basically said it wasn't their fault, they needed a paint sample. I brought a paint sample back thinking it should be no charge.....but I had to pay for it.

Customer service is exceptional. The general manager Benjamin was great. I highly recommend this…read moreshop.

I came here, as a first timer-usually I go to Home Depot. This store's customer service is…read moreabsolutely amazing and they answered all of my questions, and gave me suggestions. I'm redoing my kitchen cabinets and I needed a primer, the guy showed me one he recommended and it was not the most expensive and I absolutely loved it. So much better coverage than behr, or the zinsaar brand I read to use online. I will only being using Sherwin Williams paint because of the quality and the knowledge the staff provides behind the products they're selling. Thank you!

I've been using Sherwin-Williams paint since I moved to Royal Oak, and before but I would say as…read morelong as 10 years ago. I've been with them as long as they have changed the ceiling white-colors twice. Originally, I actually needed to get a clarification on why they would change a color and not knowing the full terminology needed, the company explained and replaced my paint. My review is necessary if you are a beginner Painter or one who is looking to have quality paint on their walls or on the walls of that of the home they are selling soon. Sherwin-Williams carries about six lines of paint; starting towards the bottom is there eminence line which is in the $20 plus range per gallon and goes all the way up to their emerald line which can be cost up to $60 a gallon or as little as $40. When shopping at a Sherwin-Williams it is recommended to use their brush and roller guide with the selection of paint line that you choose. I have personally tried both and using the Emerald with the specified brush of choice was like nothing I have experienced before painting. Of course at that point your paining with the highest priced paint and the highest praise paintbrush so, it's gonna put a hole in your pocket. The pain is also going to stay on the wall for your entire homes existence, at least that of the time you want to stare at that color. Still the best wall coatings.

Thank you so much to Bri. She helped me find a good cleaner for my wood floors. She was really nice…read moreas well and actually wanted to help me.

The management and employees are great....!!!! Love the assistance this store provides to my home…read moreremodel and door and window conpanies. Best Regards, M& B Screen and Window Repair

I like the paint, but recently was hit (and run) by a Sherman Williams driver. The driver was…read moreextremely aggressive and careless. My car had over $5000 in damages. The driver was ticketed and after i talked with their Regional Manager, they said they took her off the road. They did not express any concern about my well being or damages and just supplied me with their insurance company...

Lou was knowledgeable, accommodating, and quick. I'm very happy to have discovered this Sherwin…read moreWilliams store in my area as I've moved further from my once regular store. I will be back