Staff is friendly and always helpful in creating the right color for the exact needs of our…read morebusiness. Very patient with us on describing details on their unique hygienic line of paints formulated in response to COVID. Every business that cares about their customer should upgrade to create the healthiest environment possible. I'm happy that Integrative Health Center is one of those businesses.

Great service - I had a mixup on the paint order and the manager handled it really well.read more

They are always helpful and help me get in & out of the store quickly. Always friendly. I chose…read morethem over big box as much as I can . Support local (& now female owned businesses!)

This store has two listings on Yelp. Same store, same location. I first left this review on the…read moreother listing, in case it sounds familiar. If you know what you need, and can grab it and go, this will be fine. Some nice folks work here. But boy, do I have a story. I went in looking for advice on what kind of sander to buy. Got some good advice, and ended up deciding on three separate sanders. The process up to now took 10-15 minutes because they were busy, and I told the guy helping me that I wasn't in a hurry. No biggie. This is where it got weird. They had one sander in stock, and were going to order the other two. At the info desk they gave me two sheets and the sander they had in stock, and directed me to the checkout after alerting the clerk there to make two receipts (maybe to keep track of the special order?). The clerk was confused, and asked if he could take care of the next, easier customer first. Okaaay. Then another checkout clerk came up . . . and took care of the NEXT person in line. (I was right there.) Then the first clerk started to wait on the THIRD person, who was kind enough to ask about whether I was next, to which the clerk replied as he gestured dismissively at me, "He's waiting." Which blew me away, but I figured would make a good story . . . until he started to take the FOURTH customer, at which point I thought, "perhaps if they lose a $350 order for three tools, they'll prioritize customer service." So I left, and ordered the sanders online through the other Ace in town. The Next Day!!! someone from this location called me, and told me the sander I'd ordered was in! So they apparently placed the order in spite of not ever seeing my credit card or getting my signature, expecting to bill me for it. I explained the above. Hopefully I won't be billed for an extra sander or three. Let the (prospective) buyer beware. Someone needs to spend some time on training employees at this location. Yikes! ADDENDUM: And THEN they called again the NEXT day!

Customer service from caring people... makes shopping for wallpaper and window treatments a…read morepleasant experience!

I purchased all my paint here for several years....Large selection of colors and types. I have…read morealways stuck with Ben Moore paint and probably will for life ---They have a huge design place upstairs and they allow you to take home the books for a few days to look at and ponder. I have also done several wall papers back in the day---and of course various paint techniques. The people there are always helpful with advice.....if you live in the area....you should go here---the quality is waaaay better than any paint you would get at the large chain store....

I went into the store hoping to find paint to match the walls in my master bedroom. I had tried…read moreother paint, but nothing was close. I then recalled the paint used 11 years ago to paint it was from Hallman-Lindsay. The person working at the store was able to find the exact color mixture used in the custom paint from my project 11 years ago. The best part was it was a perfect match when I used it for touching up. I was amazed and appreciative of their help on this project.

Besides a great Wisconsin product, the other consideration for DIY enthusiasts is choosing the…read morecorrect products and tools for any project. We have found excellent service and expert advice in choosing types of stains for outdoor application and interior latex for redecorating. I waited a year now to report that the oil based outdoor sealer and stain on a shed is still looking great! We could not be more pleased than to have the friendly and knowledgeable service, and expert advice in choosing paint products. Costs have skyrocketed everywhere, and you want to do it once and do it right!

Untrained, inexperienced staff resulted in the near ruination of a new 10,000.00 door due to having…read morebeen discouraged from using a wood conditioner first and then being sold the totally wrong color stain (even with their color match service). Stay away!

From the owner: Your local Sherwin-Williams Paint Store in Baraboo, WI, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies for home updates, DIY projects, and contractor work across suburban communities. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Great customer service at Sherwin Williams today! Very interested in making sure I got the right…read morepaint and that I was completely satisfied...and I was! Great shopping experience there.

From the owner: Your local Sherwin-Williams Paint Store in Janesville, WI, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.