They never delivered the order and didn't inform me about it. When I called and asked, they…read morenonchalantly said we will cancel and refund.

I hate to have to write a bad review for these folks cause in the past they have been good. But I…read moreordered an arrangement for a fellow deputy's mother's funeral and collected $190, I told them what I wanted and how much I had to spend for it ( I told them $200) when I received the picture of what was sent I was absolutely shocked and embarrassed!! It looked to be $50-$75 arrangement with NO artistic design to it at all. I posted to get others opinions to be sure I wasn't over reacting and they had the same opinion as mine. Hopefully I will find out Monday if it was a mistake and if they will try to make good on their embarrassing example of a floral design. If they do, I will report back. Wish us luck!! I'm going to try and post the picture of the arrangement(not technically savey) Ok you guys!! I'm reporting back about my experience with this business. They insisted on crediting my account and apologized for me not being satisfied. They said they just wanted to get another chance and keep my business. I wish the flower arrangement had been what I wanted, but I have to say they we're absolutely wonderful about the whole thing. I will give them another chance!!!!! This was the first time in 20 yrs I ever had a problem with them. I think a second chance would be fair.

My experience was ordering flowers for a funeral. We were from out of town. We ordered the best…read morethat was available and the order totaled $167.97. I was very disappointed to see the arrangement was comprised of an inexpensive glass vase, carnations and alstroemerias(one of the least expensive flowers), a few roses and lilies. We loved our aunt and wanted to honor her with a lovely flower arrangement and was saddened to see what was received.

So I ordered flowers for someone on Mother's Day, specifically the kaleidoscope dream deluxe…read morebouquet. On the day, they said it was delivered already and it wasn't. I called to track it and they can't even search the order number. Next thing, they said "oooo sorry it was another order on the same street." To be honest, I think they forgot and rushed to put this bouquet together. They didn't even deliver it with the message. I am quite disappointed in their business and I will never order from them again. Beware,

All I can say is "Wow!" The customer service (Brenda!) was beyond helpful. Our church needed new…read moreplanters and Brenda ordered them, contacted me when they came in, and made sure they would be loaded into my car. In a world where customer service is rare, this was a pleasant experience! Thank you!

Normally a good experience but last few times has been annoying...... Tuesday: Dropped in twice…read moreto get a sharpened mower blade I pre-paid for.. it was busy at the pro- counter( only one guy there working with the line) so came back laster.. 2nd time back- got the blade & some chrome polish that rang up 3 bucks more than what was advertised on the shelf. I didnt notice until walking to the car. I waited in line for a $3 credit to my CC. Today, sent my house mate up to get a can of starter fluid to help get the mower running. She came back with a can of Gumout without the straw. She was told didnt need the straw - really ? A hardware associate thinks starter fluid does need the straw ? ROFL. That was the whole reason sending her up there.. if I needed to search out a straw I would have used the half can of starter fluid I already had........ she went back to return and it was a PITA so she just split. Ya'll need to get it together........... Mayfield use to be consistently top notch and now?,,,,,,,,,,, it's hit or miss and lately..........miss. I'm writing this to give constructive feedback not to dog you all......... I want you to succeed because I like the store........until lately.

Called and spoke to La'Toya to place an order. This was my first time purchasing flowers to be…read moresent to a funeral home and La'Toya made it seamless. She was comforting and helpful. She gave me information that helped me make the best decision for my needs and I was thankful for her patience and exceptional customer service skills. I placed my order at 10 a.m. and she said it would be delivered the same day by 3 p.m. I didn't know what to expect in price, but La'Toya helped me make a decision that fit my budget perfectly.

This is a classic case of "What I ordered VS What I got"!!! I sent flowers to Georgia and asked for…read morea picture, to say I was shocked to see what was constructed and delivered.

The product quality is exceptional. Customer service is first class. Got lots of compliments on…read morethe product.

My review still stands. I had to call several times and keep following up because they never…read moreupdated me. I then called in got the young lady in the evening and when she answered she was nice about it but she INDEED said that she had to pick up her son and was at his school and would be there to deliver at 9pm. I waited by the door and she never arrived! When I reached out again for a refund, I was then asked for my Zelle information which she did in fact refund me. The problem was not the refund - the problem was the fact that the company was unprofessional and the flowers were never delivered to my mother who had knee surgery. As prompt as this owner was to reply - this is how prompt the owner should have been to deliver our flowers! I'm allowed to give a bad review where bad reviews are deserved and the 1 star given was because I was told several different time frames and the business never delivered! Rather this was 6 years ago, or 2 - the issue remains that this company still fails to deliver excellent customer service and products paid for to customers. Now this is MY review of MY experience which was not pleasant at all! A thoughtful surprise turned into me having to go to Pro flowers when I wanted to support black and support locally! As a correction - my aunt found the place because they were out of state wanting to get a group gift and get my mom some flowers but I was the person who ordered them. As a tip and word of advice for the new owner or "management" it would behove you not to "clap back" but actually deliver on what you said you would do! To all inquiring about their service - See original post below: Wow! Wow wow! I am actually laughing hysterically as I type this review. My mom had surgery and one of our family members found this place randomly without checking on Yelp and it was a complete disaster. We were told the person was coming yesterday and then today and then rescheduled for tomorrow. We waited and around 8:56pm decided to just go ahead and request a refund because the customer service was horrible lol The young lady was sweet but literally answered and said she was picking up her son from school. I can't make it up. Read and believe the comments! Always come to yelp first lol

Got hired on by matt. Management told me I can start the job this weekend (Sept 22) and to wait for…read morean email. No email for two days. I call back and they said they were going to send my onboarding paperwork, again no email. Unprofessional.

I recently used Epting to help with my local Athens wedding. Since I live in California we were…read morelooking for a company that could handle a lot of the logistics for us and Epting did just that! We had Epting do the catering, decorations, flowers, etc and we were beyond pleased! Bethany was an absolute delight to work with and I would recommend her to everyone!!! Thanks Epting!