I cannot rave enough about how great of a job Immaculate Help did. I just needed help with my…read moremaster and guest bathroom, Celina got me a quote quickly and time estimate for getting the service done. She and her team arrived on time and were finished on the dot of when she stated. I wish I would've gotten a before picture but my bathroom hasn't been this clean since move in. They got all the hard water stains from the shower off and the faucets were literally shining. The cost estimate I received was also accurate and very fair in price. Can't say enough good things about Immaculate Help and will 100% be using them again.

TL/DR: Celina did amazing work on my mom's hoarder house, and now we're back a few years later to…read morehave her clean my grandmother's house. She and her team are reliable, efficient, and effective. Most dependable contractor I've worked with. Back in 2021 we moved my mom out of her house of 20 years, and and it was an absolute wreck when we were done. Unfortunately my mom was a hoarder, and had a dog, so the condition of the floors, walls, windows, appliances, EVERYTHING was dire. Before Celina and her crew cleaned my mom's house, the real estate agent appraised the house at $125k. After, it was $175k and we sold it for even higher. Celina was also the highlight of the experience, as she was the easiest and most reliable contractor we worked with on the project. She was honest and thorough in her quote, did exactly what she said she would, and did it exactly when she said she would do it. Remarkable. That's why I'm back here 3 years later to have her clean my grandmother's house. 10/10, would recommend.

I have been using this company since Jan 2018 and this past Monday was my last day. We have a 2…read morebedroom house with a study and 2 living areas. We paid $125 every other week (biweekly). When we first started using Scrub & Grub we were impressed. Of course, there were little things to get worked out as with any new company but nothing major. Jennifer is the owner of the company. When they first started she assured us we were on her route and would come with someone else to help her. Over time, she started sending others to come and clean our house that did not have the same level of detail as Jennifer. With the various other crews we would express to Jennifer what our expectations were. I personally do not like going behind someone that cleans our home but I felt like I always needed to when other crew members would come. When I told Jennifer she would tell me it was hard to find good people (reference her Google reviews with various comments from people who have worked for her to learn more). Some of the things that were concerning to us were: 1. Mopping with filthy water. I noticed that our floors were streaked when the cleaning crew was finished. I literally had to clean my mop and go back over the floors to remove the streaks. I also know the floors were mopped with dirty water because sometimes they wouldn't dump the water and would leave the bucket and mop out for me to dump and clean the mop. When I started realizing this I expressed it to Jennifer and she said she would speak with them but if I was home, I felt like I had to go behind them and check and then ask them to change the water. 2. Trash cans were consistently missed and not emptied. This past time, Jennifer even came by herself and did not take any of the kitchen recycling or trash outside. This seems to be a common practice among other cleaning crews. 3. Rugs - Corners were not lifted before vacuuming or sweeping. Multiple times I asked for this to be done. 4. Raised furniture - apparently it's considered a deeper clean if you ask them to run the duster mop under them. They would do this sometimes with out charging extra to go under our sofa but many times this was not done. 5. Guest bathroom was not cleaned. When I inquired about this I was told "it looked clean." 6. Thankfully nothing in our home was broken. I went in to speak with the crew once and casually, one of the ladies put her shoe up on the side rail of our velvet upholstered bed. I asked her to remove her feet off the furniture and I did speak with Jennifer about this and she just referenced not everyone has the same common sense. I did hear Jennifer speak with her staff about things being broken at another house but it was not our house. 7. Inconsistent arrival times and changed schedule of days with minimal (evening before) notice. We started with a consistent agreed upon date but in the end they started changing the date on us. Her mother, Anna, does the scheduling for her. She has had some mishaps in her life which she was vocal about and we tried to give her leeway but the messages from her started becoming more random and she would forget to put us on our regular scheduled day. This past time I called her and asked Anna what was happening and she said she didn't know we worked (had a job) or had a specific day. People count and plan around their "cleaning days." I asked Anna to ask Jennifer to call me. Jennifer did not call me but instead sent me a text message saying "Let me be real honest here....my staff has requested not be sent to your home due to you making them uncomfortable. I am trying to continue to serve you by volunteering to do your home personally. As you have requested numerous times" So, let's get this straight...if I am paying someone $125 each time they clean my house...no one is "volunteering" here. If you change our agreed upon arrangement, it is your responsibility to communicate that and come and train the people you send to our house. I honestly do wish Jennifer the best. I personally like her. I did not have any issues with Jennifer when she came to clean our home but the overall service and the way the business is currently being run is not a service I want to continue to use.

I work for Habits Smoke Shop and it's pretty much a bunch of guys who work here so you can only…read moreimagine but after Jeniffer and her team are done here this place looks like a five star resort. She's awesome her team is great. Thanks scrubbin!!!!

Excellent quality and customer service. The cleaning crew did a great job. Will use again.read more

I recently had my entire flooring redone from tile/carpet to hardwood which created an…read moreextraordinary amount of dust from the demolition and installation. I wanted to get the entire house deep cleaned so i used yelp and i actually requested another company but Josh from RIE reached out and the rest is history. Josh was able to accommodate my schedule and arrived early in the morning his with crew to start the job. The job was focused on dusting and vacuuming everything including fans, appliances, baseboards, stair rails, etc. Josh and crew was very thorough with the process and constantly asked me if i needed anything extra done or if it looked good.... my mom is very particular with house cleaning and she mentioned that they did a good job Josh mentioned that the company is new so i was very happy to be an early customer. Their rates are very competitive and affordable for everyone wondering.

Maria worked efficiently and did an amazing job with little direction. I can't wait for her to come…read moreback!

We relocated from Los Angeles to a south Dallas suburb. We wanted to be closer with our daughter…read moreand new grandson. I looked for a cleaning service to do our regular once per month house cleaning. I interviewed several services. All of them right around $200. Texas Cleaning Service fell into the middle of the quotes not the lowest and not the highest. I called and spoke with their customer service representative, Tiffany. We had several lengthy conversations. These conversations were very specific pertaining to exactly what we needed, how many square feet in the living space etc. I then asked for a list of tasks as we had discussed. The list Tiffany sent was not totally inclusive of what was agreed upon during our conversations. I contacted her again and Tiffany sent a full list which concisely spelled out what they would have their team do during an appointment. I accepted the proposal. So far very good. Sometime before the appointment a person named Jacob began to get involved. He told my wife he was Tiffany's supervisor. This interaction could have gone one of two ways. After speaking with my wife he had some issues with the terms of the agreement that Tiffany and I had put into writing. That said, after revisiting the terms of the agreement he understood not only the pricing but further the amount of detail spelled out in the agreement and we moved cheerfully on. It's one thing to question things one may come across and another to actually have terms spelled out which protects not only us as consumers but also the vendors. My best advice is that Texas Cleaning Services provided a very good job at a fair but not lowest pricing available along with flexible staff, management and cleaning professionals coming from a point of view best in class service. This does not mean a verbal agreement is enough. Get all vendor agreements in writing. Jacob the supervisor did a good job standing behind their agreement. Irma the lead cleaner is very good, quite competent and we have requested her as our regular lead person. Maria also did an acceptable and the carpet vacuuming had that high pro finish and looked great for her portion of the work. Tiffany worked diligently to work all our needs into a cohesive document. All in all I recommend this company with 4 stars. They did lose a star for questioning the scope of work without reading through every point. That said, Jacob stepped up to ensure the agreement was going to be honored. So alls well that ends well and we are as committed to a long term relationship as we believe their organization is also committed. jc g

The World Class Cleaning team was not only polite, but they were also VERY thorough. The did such…read morean amazing job on our house that my girlfriend literally teared up when she walked into the house...and it wasn't THAT dirty before hand. They definitely exceeded our expectations and I highly recommend them.

Highly recommend. House is spotless. The girls were very sweet and detail oriented. I was very…read moreimpressed with how well they did and how they walked me through the house when they were finished to make sure I was satisfied with their work. During our walk they found a few spots that they took care of before I could say anything. Great customer service. VERY impressed and planning on starting a regular cleaning schedule. The owner has been very accommodating and communicative. Would give 6 stars if possible :) overall A+