An hour to pick up 1 piece of equipment they knew I was coming to get. 45 minutes of standing…read morethere, no 'Hi' or '1 minute we will be right with you.' Nothing. I had to stare at 1 of the 7 women working before Goodman asked if I'd been helped. They ALL knew I hadn't been helped, I mean c'mon. I was there waiting to be helped long enough to hear them discuss with each other immigration, church, how to do a pay out, and 1 woman was on her personal phone. Watching the staff piddle around with no customers in the store while I stand there un-greeted is insanely unprofessional. As soon as I finally got helped the lady learning how to do a payout was more than happy to start helping a customer behind me that just walked in. Feeling less important than a payout is enough to never come back. Go elsewhere if you can. Incredible waste of time.

These folks were absolutely some of the nicest people I've dealt with. I will definitely be…read morevisiting them again when I need some new equipment. The guy in durable medical took time to get my equipment for me even though it was the end of the day!! A+ service!!

These guys are amazing. I called from California just before closing time. My sister's lift chair…read morestopped working right before the Fourth of July weekend. I determined that the wired remote was not working but the shop where I bought the chair could not get a replacement for another week or so. I spoke with Michael and not only was he able to get the part out to me before leaving for the day, shipping was upgraded from UPS ground to Fed Ex at no charge and arrived at my door 24 hours later.

ordered a cover for a mobility scooter. charged immediately to my credit card. Didn't hear from…read morethem for 2 weeks so I followed up by phone and was told they didn't have and couldn't get the ordered item and had "forgotten" to advise me or to credit back my card. They seem to go by All Med but also use Alabama Health. Overall very sketchy mail order operator. I'd steer clear.

They provide excellent service with a smile. They know what is going on & pay attention to the…read moredetails.

From the owner: "caring for you & about you"…read more "caring for you & about you"