This is the friendliest pharmacy I've ever had the pleasure of dealing with. It's like the Cheers…read moreof pharmacies!! I don't require a pharmacy on a regular basis yet the pharmacist remembered my name after only a couple of visits. Impressive. Everyone there is quite informative and if you have a question the person serving you doesn't know, they make it a point to find out from someone else. I don't have a drug plan and was even offered a discount on the already low dispensing fee. I get my annual flu shot here and they are always kind and gentle. Prescription are filled quickly and I wouldn't dream of going anywhere else, especially to the larger chain establishments. If you are in the Brampton area I would highly recommend this pharmacy.

I feel very lucky to have this Shoppers Drug Mart in my neighbourhood…read more They are by far the best pharmacy I have been to to date. The pharmacist is knowledgeable and friendly. All the staff behind the counter are courteous and efficient. If they don't have your prescription, they will call you as soon as it's delivered to pick it up. I found the process extremely efficient. In terms of the rest of the store, they have milk, soft drinks, bread, frozen food, eggs, etc. The beauty section doesn't have as many brands as those with a specific make up area (ie: no Benefit, Lancome, etc.) but they do have all the drug store brands (Maybelline, Vichi, Covergirl, and so on). The pharmacy definitely stands out the most for me in this store, but for baking needs and odds and ends, this Shoppers has it all. You can also pay for prescriptions by credit card which I was pleased to hear.

I like that you can get points whenever you shop at any shoppers drug mart and when they give you…read morerewards for being a loyal customer, they give it to you oh so generously!.. like a 20 dollar off when you buy 75 worth of just about anything you fancy.. jeez! Where and what shop can you get that?...their 2% milk stays the same price.. 3.97.... not sure about other branch though.. but here in this branch it is.. I can buy almost anything in here but not everything. . When it comes to beauty products they don't have it all. .I mean they have the brands that all SDM's carry but they do not have all the stock. The staff are always nice and courteous. I have been to other SDM. .. but not all of them are nice.. Some wouldn't even know their products. This branch is one of my favorite. :) KEEP IT UP!!

With a family that constantly needs meds, Hoopers is our go to pharmacy…read more If they don't have it in stock today, it's always there the next day. love the customer service!!!

I have been going to hoopers pharmacy for 10 years. They are very knowledgeable and have a great…read morepoints system. Everyone is very friendly that works there. Mellissa M.

My rating is 3.5 stars…read more After work last Thursday, I wanted to pick up some hand cream for my mom. She had cracked skin on one of her hands for at least a week. The hand cream that she was using wasn't healing a thing. I found one brand that seemed promising while doing some research online. The site said that it was available at this particular Shoppers Drug Mart. The store was conveniently on my way home from work. Then again, I cut across most of the GTA, so I pass by a ton of stores! This store is in a plaza. There seemed to be a Food Basics or some green-painted grocery store that has closed down. Shoppers Drug Mart is in the corner further down. The parking area can be a bit chaotic. It's an older plaza and the lanes are more narrow than what I'm used to in suburbia. This store has been here for a while. It has everything that you'd expect it to have, including a grocery aisle. I walked every aisle and could not find the hand cream that I was looking for, which was disappointing. However, there was a Gold Bond one that was on sale. It has been approved by the Canadian Diabetes Society. It has proven results. It was also on sale. I bought it! I dropped the cream off at my parents' place. My mom said that she would try the hand cream out immediately. This morning, I spoke to my mom. She said that three hours later, she noticed a huge difference. She no longer has cracked hands. Nice! She asked me whether she could pay me back. Hearing her say that this product works is all that I wanted. The lone cashier at this store was friendly and made sure that each customer was okay. She helped out a senior ahead of me. I liked the care that she showed and the help that she gave. I'd come back here again when I'm in the area. (157)

This shopper's has always had a magic spell on me. I don't know why, but it doesn't matter what I…read moream looking for, if I go shopping for something specific...I always start at this shoppers. Doesn't matter what it is, it is like a right of passage that on any shopping quest, I MUST first step through it's sacred sliding doors into the soft scents that can only be the cosmetics section (rereading that I think I may need some help......) In all honesty, I do think this is a great retail environment and not only because I seem to always need what shoppers has to offer. They really have it right on the retail environment. The layout is great, the visibility is amazing (it's always the brightest store) and the staff is friendly enough. It has everything and the mix of retail and pharmacy is great...what else are you going to do while waiting for the pharmacist to mix all the magical potions and call on the gods to create that coffee syrup (ok I'm not crazy but sometimes I do wonder why you have to wait for your prescription when the doctor wrote down the exact amount and the type...is it the handwriting they are figuring out...it's got to be so we have to shop around right???)? In any event, I am possessive about this shoppers and glad that I got to review it first. If you're ever in the area, stop by, because I swear this specific shoppers has...everything......

This rating is for the Beauty department…read more My GP recommended a specific brand OTC cream. He gave me the brand name, Cera Ve. He warned me that the price range would be around $30/lb. Well that's serious money in my book (unfortunately.) I came into the store between 9-10a.m. on a Thursday. It wasn't too busy, to my relief. On the other hand, I wanted to be sure to get the right stuff, and wanted to check with the Pharmacy that it wasn't physically behind the counter before hunting the aisles. I took my place in line, and began to wait .. and wait. I have no problem letting her serve the current customer first, go ahead take the time necessary to do your job. After the customer walks away, however, she continues to really take her time. I stand, and wait...keep waiting...there are people adding up behind me. Finally I get so annoyed I need to start making conversation with the customer behind me. As we begin filling our own time void, the staff immediately decides to continue with someone else not in line. THEN I get to hear that it is indeed not kept behind the counter, but on the shelf. Once I hit the aisle, I do get a staff who is available and takes the time to answer my questions about the various formulations offered on the shelf. She had good knowledge of the different ingredients and their applications. I was finally able to purchase what I needed. I should have made more effort to remember her name as I would go look for her next I came back. Good service with an appropriate knowledge level.

Purchased item in the evening with the sign that it was for sale. Checked the bill after I got home…read moreand was charged the full price. Went in the next morning to clarify the price and for sale sign was still there for item. Spoke with the rude manager and let him know of the issue and asked me why I did not check bill at the time of purchase. I asked why your location is putting up sales signs ahead of the sale. He rudely pointed me to their cashier sign that requested patience. Sorry, this is not good customer service in my opinion.

Very poor service at the cosmetics counter. If you have one item in your cart that's not cosmetic…read moreyou're not looked after by the two seemingly super busy ladies attending to the empty aisles. Very disappointing for me as I'll have to find a shoppers boutique to get some attention .

The worst customer service I have ever received in any store has led me to write this review. I…read morepurchased a thermometer that was not working, I brought it back the same day to return it and purchase a better one. The assistant manager on duty, Bob, claimed the barcode was illegible. I asked him if there was a manual way to enter it in as the price/date and product info were all visible, he said no and got rude with me. It was their product that failed and I would not accept that there was nothing to be done. Then he asked me to leave the store, I asked him why and he screamed for security. Here I was a paying customer exchanging a malfunctioning product and actually paying more for a replacement and he treats me like a thief. He threatens to call the police and continues to yell at me in front of other staff and customers to get out of his store at te top of his lungs. My grandfather was sick and I still had to buy a new thermometer. I have never been treated so rudely in my life. Please go to the metro across the street also 24 hours in trinity plaza and carries all the same products and more. They have lost a customer.

My elderly mother routinely filled prescriptions at this location- when she was told her…read moreprescriptions were ready, the store would advise us when we went to pick up the prescriptions that any of the opiods (my mom is prescribed morphine) that suddenly they were out of stock - this occured 10-12 times in the last 2 years. Funny how all the opiods go missing from the store inventory.... hmmmm.

I came here to use my $170 worth of free stuff, as the radio commercial says. I needed a few items…read moreduring this staycation in Brampton. I got everything that I needed. My hotel was kind to give me a bottle of water when I first checked in. I also brought a couple from home, but it wasn't enough. I got two 1L bottles for $2. I hit $170 worth of goods. You pay the taxes and difference. I can't complain. The cashier was pleasant. She even asked me which rewards level I wanted to use today. The only downside is that the parking lot is fairly narrow. A minivan got honked at for trying to back up and couldn't see a car narrowly passing by. I actually had to back up while trying to complete a left turn to leave because the lot is so narrow. My car is fairly small! (137)

After a long drive I was ecstatic to find this Shoppers conveniently located right after the…read morehighway exit in a strip plaza. It's a great one stop shop especially when you are particular about beauty products. This location is quite large and right at entrance has an extended perfume section. It's part of the new renovation project for introducing the Sephora products. The extension of the cosmetics is really well lit and organized. The food & cleaning product section is larger than the regular Shoppers and they have tons of well known brands in the clearance shelves. Also, I was really impressed that almost all the well known products were fully in stock and that on a weekend. You can get Tide detergent here for $2.99 A roll of sponges (3) for $1.49 Win Win xoxo M.

this is good/large location. I do the weekly flyer specials here. stock boys happily go I. the…read moreback to bring out anything not shelved. Also use it for Post Office Outlet.