I was on hold with the pharmacy department for over two hours and I ended my call because I didn't…read morehave a chance to get through. I needed to ask for a refill, but the automatic refill confirmation window is 48 hours and it's already late. I've tried calling a few times in the last few days and each time I was put on hold automatically. this is not fair.

Absolutely NOT! They argue with my family doctor about the timing of my meds, It takes so God…read moredamn long to speak to a pharmacist or to get your own medications, Senior citizens squirrel away their meds and get more, They should be triaging prescription orders and getting rid of those orange prescription bottles like my new pharmacist that uses a cardboard cover package doe meds. No more of the orange prescription bottles that do not break down ever in the landfills, Any one on long term meds should be on blister packs that can be delivered to the home address and be monitored for how much someone is taking..

I will give this Shoppers Drug Mart some love. The ratings seem low and I had a good experience…read morehere. On my first full day in Ottawa, I did what I normally do on a Saturday morning in Markham. I hit SDM. It was a Sunday, though. I needed some vitamins and I simply love to browse. This store has been there for a while. It does have a excellent candy and snack aisles. I was pleased with the KitKat and Aero varieties. I like Squishmallows. This store had more selection than I have ever seen in my life. There was an owl Squishmallows neck pillow. Who knew? I got my vitamins and a six-pack of Diet Pepsi. I paid for my purchases. The woman at the checkout was cheerful. I left happy. There is plenty of parking in this plaza. This SDM is next to Metro, so expect a wave of customers and cars. (225)

Treat pharmacy customers like garbage. They dont explain…read moreanything or listen to the customers. Pretty scary considering their profession. Pharmacist was the worst. Stay away.

The pharmacy never fill my prescriptions and my husband's ones correctly and, i mean NEVER…read more They either don't know how to operate the online app refills, nor do it right the in -person refills: short of medications by errors ( not by the shortage of meds). Terrible operation/ organization skills at this location!

The problem with Shoppers Drug Marts now is that we've been spoiled by them. With the range of…read moreitems that they carry, pharmaceutical and otherwise, with the inclusion of Canada Post offices, coolers for snacks and food, and wicked cheap bottled water (seriously...$0.89 for 1.5L?), a standard is created. You now look for the drug stores that have all of these things as the ones you want to go to. Thankfully, this location has all of the things that make a complete Shoppers Drug Mart. The sales point for the Canada Post offices is a big thing for me. The staff are attentive and will sort you out pretty efficiently. The cash line-ups are dealt with fairly quickly, and usually, you're hard pressed to find this place under-stocked. Yeah, so what? It's a drug store. This is a good one, however. Hey, I bought three Steve Martin movies for $10.00. How cool is that?

This country is so cooked... I won't go into all the fine…read morereasons as I would be writing for awhile but this Shoppers is an amazing example of how a wonderful, CDN store, albeit too expensive, is and has been, taking us to a very bad place. Thankfully, I don't come to this location often.. now never again... But the staff and management .. very rude and disrespectful. 0 customer service. I was in and out quickly after finding what I needed but what I witnessed here today was outrageous. I've been shopping at this chain all my life. It's like the hyenas got ahold of it and it's no longer a great spot for our needs. Another CDN store I support, off my list.. at least this location.

Rude, impatient. They don't have to be friendly but at least be courteous. Especially the woman…read morepharmacist, what a piece of work she is. Rexall down the street is much better as is the small IDA pharmacy (prescriptions only)next building over

I have been going here for years and years now for my medications. The staff at the front of the…read morestore and the pharmacists are amazing. I love going in there and seeing the workers that I've known for years. The pharmacy staff are such hard workers. I can't recall his name off the top of my head, but the main pharmacist is so funny and friendly. I love this place and would recommend it to anyone .

What a terrible experience shopping at this drug store today. Mostly rude cashiers. All of the…read moreself check outs weren't working. Line us were way too long. Not enough staff. You need better organized staffing!

This pharmacy was excellent 25 years ago, but over the past several years the service has steadily…read moredeclined. After some frustrating experiences, I finally transferred my prescriptions elsewhere. My only regret is not doing it sooner. I experienced repeated prescription issues, including filling a new prescription after I had specifically said I already had enough medication and did not want it filled. When it comes to prescription medications, I expect accuracy, attention to detail, and professionalism. My health depends on it. Unfortunately, I no longer have confidence that this pharmacy consistently provides that level of care. The pharmacy also often appears understaffed, resulting in long wait times and lineups. One concern that particularly bothers me is privacy. During busy periods, customers waiting in line can easily hear people being asked to state their full name, phone number, address, and date of birth before receiving their prescriptions. With identity theft becoming more common, there should be a more private way to verify a customer's identity. The store itself is often cluttered with stacks of unopened boxes waiting to be unpacked, creating obstacles that could pose a safety risk, especially for small children and older customers. The final incident that convinced me to leave involved buying a package of allergy eye drops. What should have been a two-minute purchase became a 40-minute ordeal. I first approached a pharmacy clerk who was standing at the counter with no customers and appeared to be unoccupied, while several of her colleagues at the other end of the pharmacy were struggling with a long lineup. After I asked for the eye drops, she told me I would have to join the pharmacy line instead of simply handing me the item, as had always been done before. After waiting in line, I was told I had to pay at the pharmacy. When I asked to use my PC Optimum offers and the 55+ seniors' discount, the pharmacy manager wasn't familiar with how the promotions worked and incorrectly tried to calculate the discount. Eventually, I suggested taking the purchase to the front cashier, where the staff are experienced with these promotions. That solved the problem--but only after another lineup. The cashier was friendly and even laughed with me about how unnecessarily complicated the whole process had become. Because of the high prices, I only shopped there during sales or on seniors' discount days. Unfortunately, the declining service and high dispensing fees no longer make it worthwhile. There are many excellent pharmacy alternatives in the Barrhaven area, and after my experience, I can no longer recommend this location.

I wish I could stay out of here for my wallet but... It has so much of what I need on a weekly…read morebasis. Including a post office! Even has food! Fridges, freezers. Snacks! I prefer to shop here than at big box stores. I like the ease of parking here, self check out. In and out. I usually have a list. Necessities only! But sometimes that could be from a make up item to paper towels. I trust the brands here. PC products! The brand of pet food I use. Etc. When things are on sale, it's the cheapest place in town for say, paper products. When things are not on sale, better to Amazon it. I enjoy my quick trips in here and all the other Shoppers' nearby. It just works for me. And, the people in Stittsville are so lovely!

This Place is handy Situated in Stittsville shopping centre…read moreright on Stittsville Main St Easy access and good parking Lots of good specials but many are restricted to certain days. Nearly a one stop shopping place Every day food essentials All pharmaceutical needs Books, birthday cards and gift cards Visit on a regular basis

Convenient while I was getting my car fixed across the street. Always good deals at Shoppers Drug…read moreMart.

So I'm givin this one 3 stars instead of 4 just because their merchandise is pitiful compared to…read moretheir Québec sister stores Pharmaprix. Also their prices are far more ridiculous than Pharmaprix. Service wise tho, it's 5 stars they're super friendly and super helpful...and still respond to me in their cute broken french when i forget I'm in Ontario lol! I also like that it's conveniently easy to get to on my way to my sister's house. So overall 4 stars but 3 cuz of the price n lack of options.

The owner at 298 Richmond Rd. (Pharmasave) has a private security company giving out parking…read moretickets to customers that visit their establishment. If you go to the postal office located inside the same building as the pharmacy, you get a ticket. How can they differentiate between a customer that goes to the postal office and/or pharmacy for business in the same establishment. Their argument is that the sign in the parking lot states "Reserved Pharmasave Customers ONLY" Their website advertises the following: Westboro Pharmasave is independently owned and operated and has served the Westboro community for almost a hundred years. In addition to being a full-service Pharmacy - Westboro Pharmasave also provides a Postal Office; General Convenience sand many other services and products to meet your every need. Their website clearly states the postal office is part of the establishment: At Westboro Pharmasave, our professional team offers a variety of services: * Postal Outlet * Customer Special Orders * Stocking Fittings * Coagulation Consultation * Specialized Geriatric Care * Blood Pressure Monitor * Disease State Management * Compliance Packaging * Delivery Service Anyone else experience the same issue? A person ahead of me received a ticket who went inside the establishment. I'll be reaching out to the property owner in Whitby Ontario & the CEO of the company. The private security also at fault for issuing chintzy parking tickets to paying customers is wasting City resources & court time. Too bad you can't give a zero-star review, if you are a paying customer, you will receive a ticket, I don't recommend doing business at this establishment. The pharmacy owner promised to have the ticket reversed & hasn't to date.

I'm glad that this pharmacy is still around even after the opening of the Shoppers Drug Mart across…read morethe street, a few years ago. I always root for the underdog and in my heart I want to support the smaller businesses over the huge conglomerates. However, at the end of the day I am looking for good variety, low prices and products that haven't been sitting on the shelf for ages. So I will go to this Pharmasave for some items and Shoppers Drug Mart for others. This Pharmasave has a great Organic/Natural Foods section. There is a lot of variety, the turnover is decent, and while the prices are high, they are comparable to Natural Food Pantry, Kardish, and other such "Health Food Stores". They carry some local brands too. This Pharmasave also has a good greeting cards section, and they sell some unusual "last minute gifts" like purse organizers, pretty pill storage containers, and some cool kitchenware. Their cosmetics section is sad. It is very small with hardly any variety. The prices are high for drugstore brands (they rarely have good sales on their cosmetics) and I have never actually seen anyone purchase cosmetics there. I would be afraid to buy makeup there out of fear that the inventory is old. There is a post office in this Pharmasave (there is no post office across the street in the Shoppers Drug Mart). My review is just for the "retail" part of the store. I have never used the drug dispensing services of the pharmacists here, so I cannot speak to that. Staff are generally nice. There is a parking lot at the back of the store. You can park free if you are going to the Pharmasave and will be less than 20 minutes. Otherwise, there is a fee for parking there. Some spots are reserved, so watch out for that.