I preferred to come on this pharmacy. The pharmacists are usually nice, sweet and very helpful. But today was exception. Before coming I called in if they received my authorization for refill, the sweet pharmacist over the phone said they haven't received anything yet. So i said it's okay I have an over the phone appointment anyway with my OB so i will have to follow up for my prescription. The conversation ended nice and smooth.
When I spoke to my OB assistant, I was told that she faxed the authorization for on Sunday. So i decided to just visit this shopper's. I saw a guy (KEVIN) on the counter. I started my conversation by saying Hi. While trying to think how to explain to him. He cut me off asking "What you need!" In very high and rude tone. I said i just want to confirm if maybe they received my prescription as it was faxed on Sunday. He answered me "If i received it, it should been ready!" In irritated voice. And then he told me " I will get it ready" in a very annoyed voice. (I thought he didn't received it, then he will get it ready???)
I was there to asked if they happen to have it, if not i can call my doctor's office, I was asking politely. But all this KEVIN guy gave is his attitude. Very ill mannered, doesn't even considered that Im PREGNANT and on my 8 months and on high risk pregnancy.
Is there something wrong of asking? To clarify things? But this KEVIN guy was super rude. I heard him saying " I have a moment" Obviously he has his personal issues that his bringing to work. I think he hates his job, he should resign.
I will rather go on farther pharmacy than go back here. He is the rudest customer service I received in my entire life.
You know why people go to pharmacies? Because they either not well or sick. Then you will serve by this guy? Instead of getting better you'll die early. read more