My husband and I have banked with The Bank of Glen Burnie at least 40 years. We started with the…read morebranch in Odenton and have been with the Crownsville Branch 27 years and I have to say I love banking with a local bank rather than a corporate bank. The customer service at the Crownsville branch is exceptional! I do miss the old staff. They were so personable, they knew who we were and knew our kids, that also had accounts. I have had great, timely, friendly, professional service no matter what I have been to the bank for or even when calling. I have friends and family that don't understand why we don't go to a larger bank corporation like bank of america or truste but I will never give up my own local bank because of the personable friendly staff. Rhonda Aisquith

Used The Bank of Gl3n Burnie for decades than during the pandemic they canceled all of their online…read morebanking options to pay so I slowly went to another bank but kept a little in an account there. We'll I wanted to reactivate the account and did so easily. But a WEEK LATER their IT called from a number that was showing as potential spam and I told them I didn't feel comfortable giving them my security information. They froze the account and I had to go through hoops just to get it back. When I asked how long it took to go dormant they told me it was 3 years so I wanted to wait for next tax season since I missed this one due to the freeze. Well now they put it dormant after I had called in and everything so I closed the account. Absolutely inept all around. Why would you wait a week to verify the online account? Why was I allowed access for an entire week online before verifying it? Why would they tell me 3 years dormant when it was 2? Why is reactivating and verifying my account with personal information no considered activity or acknowledgement like it says in the letter they sent? They really didn't want my business after these decades so someone else will get it

This has been my primary branch since 2013, but I've been an M&T customer since the mid 2000s. I've…read morealways found the Bankers there very friendly and genuinely helpful. I never have to wait long and they talk to you like a real person. It is a small branch in downtown Annapolis. There is plenty of street parking or a lot with meters behind the building. It's worth going to lunch or taking a nice walk while you're down there! Samantha H. has always been wonderful to me. I went RUNNING in there 5 years ago when I urgently needed an additional cashiers check for my home closing, she accommodated me immediately and we closed on the house in time! Five years later, she helped me again this week. Fantastic!

The bank itself has caused me issues, but Andy, the branch manager, has been extremely…read moreaccommodating and patient with me. He's fixed every problem I've ever had. I don't even live in Annapolis anymore and I still call him any time there's an issue. Not particularly fond of M & T bank, but I'm sure I'd run into similar issues elsewhere. But it is good to know that at least someone at one of the branches is looking out for you.

Jackson Hewitt tax service sucks they charged us 615 to do our income tax march 4 2022 never got…read moreanything back yet so don't believe the commercial they are advertise they never paid me anything don't go there waste of time an there rating is 0

Jackson Hewitt is without question the KING of tax preparation. I went to the Glen Burnie location…read moreand the gentleman Chris is THE BOMB!!!! VERY professional, clean cut, well spoken and just an overall good guy!!! I was an HR BLOCK client for years until last year. Jackson Hewitt ran a promotion that allowed you to get an advance on your refund and at the time I really needed the help. I'd advise everyone to make the switch to Jackson Hewitt they really do get you the biggest refund possible but the biggest strength they have over the other tax places is without question the men and women working there. They make you feel like you're the only client they have. I love this place and am forever a life long customer. Thank you Jackson Hewitt!!! I'd shout from the rooftop how great they are for no reason other than THEY ARE THE BEST!!!!