Great diving experience here. Did the 2 tank ocean dive and saw Dreams Reef and then a nearby spot…read morewith some great underwater caves. Instructor Peggy was very patient and gave me a refresher before we got in the water. She checked on us frequently throughout the dive and pointed out unique fish and turtles, Will definitely dive with them again.

Do NOT book a charter trip with this company. If anything goes wrong, the owner, Chucho, will…read morepromise to make it right and keep your money. In May 2023, 6 of us were registered to go on the Southern Sport charter to Socorro through Ko'ox. We had *each* paid $5000 for the trip in advance. We boarded the boat Southern Sport (which was a dump, btw) and, after 24 hours, never left port because the boat had a mechanical issue. Because the operator canceled the trip, travel insurance did not cover the situation. Chucho, the owner, who was with us on the trip, promised us all that he would refund our money and make it right. "Just trust me." We had no choice, so I did. Chucho and his colleague Andrea promised they would pay on a payment plan over 8-10 months (no interest, but at least I'd get my money back). I agreed. I receive a payment in October and one in November. In December, Chucho asked if he could half it (claiming hardship) and wait a few weeks to receive it. Then he ghosted me - simply stopped answering and stopped paying. I am still ~$4,000 and the others are out their full $5000. Keeping our money was unethical and illegal. They got away with it with us -- don't let them get away with it with you as well.

This was the best day of our recent trip to Tulum! Their website makes everything so easy, finding…read morethem at the Ahau Hotel was super simple, & Mauricio is hands down one of the nicest guys you will ever meet! Go to TripAdvisor to read all the 5 star reviews they have, you can see how many times they've gone out of their way for people, the level of customer service they have, and the amazing time you'll have! My husband and I paddleboard in CA and had no idea you could in tulum, so as soon as I found this place I read a few reviews and knew I found a great company to go with. Their packages are very fairly priced for the day you're going to get. Do it & you wont regret it :)

TULUM- Stand up paddle surfing was such an amazing experience with Mauricio and his team…read more Communication with Rocio was perfect and she answered all my questions. My girlfriend and I paddle surfed at the incredible casa cenote. Saw pancho the croc, free dived, and just had an overall great day. Mauricio is a great instructor and teaches you a lot about paddlesurfing, free diving and history of cenote's. Then we went to the Ahau beach club and relaxed in a cabana and soaked up the sun. If you are looking for an incredible activity during your stay, Mexican Caribbean kitesurf and paddlesurf is a must.

Kiteboarding is not an easy sport so rating by abilities for the sport wouldn't do justice to the…read moreteam at extreme sports. They worked with me for two days and I was able to learn the fundamentals of kiteboarding. Marco and his crew are great instructors. Just don't expect to be out surfing the waves for several days!

This is a spectacular dive operation!…read more I spent 3 days in the water with them and, aside from the nicest facility I've been to in ages, the crew of guides, instructors, and office peeps made this an incredibly easy, enjoyable, and comprehensive dive adventure. Most importantly, though, my small group had incredibly varied SCUBA experience and their team got everyone diving in a way best for them. I'm already planning a return visit. Never rushed. Never unsafe. Never pushed beyond your skill level... I cannot say enough nice things about this PADI 5-Star operation.

Infinity2diving is one of the more expensive dive shops in tulum. Which we are ok with as people…read morewho love to spend on vacation :) usually with a greater price one can expect a higher bar of customer service. Unfortunately that was not the case.The manager was somewhat dishonest and deceptive, although we take some ownership over not being careful enough. But we'll let you be the judge. Looking through these reviews we may be an isolated incident (or maybe it's changed) but for those who have high expectations for a dive shop who pay more, I would encourage you to think twice. The managers technique is keep everything ambiguous, and bait and switch... The dive we booked was 1 dive: "CENOTE OF YOUR CHOICE" the your choice part was important to us as people who've been to tulum once to twice a year for the past decade. We signed up paid our deposit which was non refundable. After we signed up we were notified that it was slightly over a year since our last dive (13 months) and therefore they offered a "free refresher course at casa cenote". Having signed up for a "cenote of your choice", we were under the impression that the refresher course was at casa, and we would go to a cenote of "our choice" since that was wait we paid for. When we got there it was clear that we didn't have a choice and we had to go to casa, which has had cases of E. coli and has a bad mosquito problem (much worse than other dive locations). After talking with the manager, who was nice but we felt a bit gaslit as what we signed up for. After much back and forth I just decided to proceed with casa (which was told as the ONLY choice, despite having paid for our choice), even though that would've been our last choice. Now the deception didn't end there. Having called a "free refresher course" you would've thought it was a refresher course tied to a real dive. Now it was 15 minutes of skills learning and maybe 10-15 minutes of actual diving. We didn't stop to admire any of the wildlife it was very in/out. Also in the email it says lunch will be served but there was no lunch (not that we were hungry but just calling them out for their shady email tactics of "we told you this over email") We really felt bait and switched bc we don't understand how you can advertise it as a free refresher course because it implies it's attached to something else but it wasn't. the entire thing was the course.... You live and you learn!! Two stars instead of one because we could've been more careful and asked more questions before we got there. Lesson learned!

Everything about this day was first class. It was organized, much time spent preparing us for our…read moreday.

What an AWESOME day out on the water deep sea fishing!!…read more We caught Jack fish (which tasted DELICIOUS) later when we had Zamas hotel cook it up for us when we got back for $250 a plate. Carlos and Rafa took care of us with 4 hours of trolling and each person in our group was able to reel in at least 1 fish. The cooler of drinks were great cold refreshing drinks. Also feel free to BYO(whatever)! It's Mexico!!! Absolutely a day I'll never forget and something I'd travel out of my way to do again with Mexidivers.

Guide and owner Manuel was extremely responsive to communication. He wants his guests to have a…read morepositive experience. My adult kids did a cenote dive - dos ojos with guide Edgar. Out of all the dives they have done this was their favorite. Please do communicate in advance with him if you have any special needs - dietary or sizing for gear. He wants to please! Also be sure to bring $ to tip the guides and boat drivers. This is a big part of how they earn their money in service Would definitely book with this company again in the future if in the area

Although a newcomer to the diving scene in Tulum, Tulum Diving & Travel are already setting…read morethemselves apart from the competition. Their big emphasis is on safe, fun, rewarding dives, whether you are just looking to explore scuba, looking for more challenges as a certified diver, or wanting to do guided dives to some of the best dives in the area. I went to them for my Divemaster certification, and was so impressed with the caliber of instruction and service. We also did some "fun" dives in amazing locations such as Tanka Puebla Cenote, Angelita Cenote, the Mama Vina shipwreck, and the Tulum Reef. No matter what reason you have for diving, I am confident that you will find Tulum Diving & Travel as fun, caring, competent, and safety-conscious as I did! TD&T is also very environmentally conscious, and is actively partnering with local people to improve and preserve the beautiful diving in Tulum. I like knowing that supporting them also supports the environment and the diving that I love!

Lola was amazing, very patient guide! Cannot recommend this business enough. Will be coming back…read morefor sure. Sean

Agua Clara Cozumel for the win! Lola was a great guide! We did two dives and a lovely lunch on the…read moresandbar in between. Saw all kinds of fish, rays, a turtle, a sea anemone, multiple colors and varieties of coral plus the white sand and turquoise water of the Caribbean. Crew was professional, helpful, and engaging. Highly recommend Agua Clara Diving for your scuba adventures on Cozumel.

I had a wonderful experience with Scuba Tulum. I visited one afternoon to ask about their dive…read morepackages. I booked a two tank cenote dive for the following day. When I arrived the next morning I was told they were running just a little late and was taken next door for a complimentary coffee while I waited a few minutes. Frederico was my dive master. He was a great dive master and also was a wealth of knowledge about the local area. What really put Scuba Tulum over the top was when I went back the following day to ask for recommendations on where to watch some American football games. I was given some great recommendations and had an enjoyable time watching the games. They really went above and beyond. Thank you Scuba Tulum!!!

I'll start with the positives - our dive master for the cenotes dives at Dos Ojos was excellent…read more Knowledgeable, patient, safety oriented and very helpful. Now for the downsides: 1) I asked in my emails if this is PADI shop & I was led to believe it is. It is not. The owner is a PADI instructor, however, he couldn't get certification for his shop. We found this out after our reef dives 2) Our dive master for the reef dives seemed very inexperienced & no familiar with the area. He swam very fast, didn't wait for the group - there were only 5 of us. We did not have any time to linger and explore for the small things. He was very interested in finding big fish, which there were very few. He also went into several dark caves in the coral which were dead ends and we ended up having to turn around and come back out. 3) When gearing up my dive buddy & I always do a safety check. He told us not to touch our stuff - this felt really unsafe and several of us ended up having some issues - not enough weights was the biggest problem because he literally argued with us that we didn't need as much weight as we said. 4) We had 5 divers and 4 snorkelers - they took us out on a boat that barely held the people and equipment. No orientation to the boat, where are life jackets, etc. No water on the boat for us to drink. 5) The website says $55USD for cenote snorkel that inclues lunch and cenote fees - both the divers and snorkelers had to pay our cenote entrance fees and there was no lunch. They had bananas and water. 6) On the 1st day they were late picking us up so we stressed that on the 2nd day we had to be back at our house by 1:30 as someone was arriving from the airport. On the 2nd day they arrived 30 minutes late and I missed the 2nd cenote dive because I had to go back to the house to meet the person. I was still charged the full price even though it was their fault I missed that dive. 7) Finally, they were supposed to bring a credit card machine on the last day so we could pay. They forgot it. The owner randomly showed up at the back door late one evening without warning. We are a group of women and that was a very uncomfortable feeling. He should have used the front door and notified us (he has our phone number and emails) of when he was going to show up. The waters off of tulum are gorgeous - clear, colorful, lots of sealife. The biggest reason I could not recommend this shop is because they are misleading in that they are not PADI certified.