I read dozens of car rental reviews and was extremely skeptical especially since I needed an…read moreautomatic. I found Morini and from Miami, Florida, we rented a vehicle in advance. The price was reasonable, fair and they also had an automatic. When we arrived, unfortunately, the woman the day before, had crashed her rental vehicle so we were given an upgrade to a nice automatic BMW. After signing the papers, inspecting the vehicle, we were out the door in less than 30 minutes. In fact, when we returned the vehicle, within less than 5 minutes, they were kind enough to have a shuttle bus take my family and I directly to the Milano airport. There are no hidden charges and service is exceptional. Will use this rental company only in the future and highly recommend them. They are an excellent, honest and transparent company that really does care about their customers.

Rented from them, in Bergamo airport pick up was fine. She even offered us upgrade which we took…read morefor gps. We paid in full, then got car late. Once we got car it had a scratch and passenger finder missing. They marked it on chart. Once we were off, car need oil, windshield wiper fluid, and blue. They told us to put it in and we would refund us. Return car, they said everything was good. But they didn't give us our refund we had to write in. Then day later got a charge of 500 on our card. This is crazy!! Now we have to go through trying to get it removed. HORRIBLE COMPANY

Don't ever rent a car from Europcar, they are VERY BAD NEWS…read more Europcar falsely accused and charged me for key lock damage AFTER I returned the car very early in the morning at Malpensa Airport in Milan, Italy. They did not have an attendant at the car return site so I dropped the keys in a special "key drop box" at the kiosk. They claimed unspecific damage and charged me 400 + Euros and sent me a bill. They have never provided me with any details about the damage they claim. After much back and forth they finally state it was damage to the key lock but not which lock specifically. I have spoken to friends who have also used Europcar and had the same bad experience. At the car return I locked the car by pressing the key on the pad and it was in perfect order. I also had full insurance on the rental. Europcar are ripping people off!! NO STAR

Our driver, Daouda Songne, was a true professional. The van was very clean and comfortable. Daouda…read moremade sure the he took care of all of our siutcases and that we were comfortable before he started the transfer. He was a safe driver and made sure we got to the correct location before he started unloading our suitcases. I would recommend requesting for Daouda if you can.

We got stuck in Lenno and needed to find a way down to Moltrasio. The ferries had stopped running…read morethat route for the day and we didn't have time to wait for the bus (and didn't know where and how to purchase a pass). Fortunately we were able to randomly find Lake Como Driver on google. I think this is a husband and wife team running a small "taxi" service (but really more like a black car service). Alessandro doesn't speak much English, but we were able to work out pickup and drop off locations over the phone with his wife. Prompt pickup, nice car (newer model Range Rover), and easy to work with. I'm assuming they'd prefer to be booked on a longer term basis, but we were super happy he could pick us up on short notice. Also, both were very nice. Starting off with a buon giorno and parla inglese and finishing with a grazie probably helps (i speak zero italian, but it's always good to make an effort!). Mostly I'm writing this because the ride was pleasant, but also because there are so few reviews for car service around Lake Como. Hope it helps someone!