I got sold one size 7 shoe and one size 6 shoe I called to let them know the mistake they said…read more"sorry." That was it no bring it back we'll make it right just "sorry."

I drove here this morning only to find the place completely closed, even though it was marked as…read moreopen on Yelp. Not sure if they've gone out of business, but it was definitely disappointing.

We absolutely love this place and the people who work here! Minnie was kind, attentive, personable,…read moreand hilarious. She even recommended some great restaurants to us since we're from out of town. This store had the exact work boots my boyfriend needed, and if they hadn't, they would've gladly ordered them and sent them to him if needed. Meanwhile their corporate competitor nearby didn't even give us an ounce of help after we stood there waiting for a saleperson's attention for over 10 minutes... they didn't have a good boot selection, and they didn't have the high quality boots my boyfriend needed.. We would rather give this store our business any day! Buy local, not corporate. It's worth it.

I went in to have a star sewn on my CDCR polo and explicitly stated to the gentleman at the front…read moredesk that it needed to be sewn on straight. However, I was disappointed to find that the final result was a crooked star that was also misaligned with the embroidered name on the shirt. It's baffling how the seamstress could look at this and consider it acceptable. This was an absolute waste of $10.

Among the limited tactical stores in the surrounding area, Martha makes the drive to Curtis Blue…read moreLine all worth it. Her customer service should be modeled after! Her attention to detail, welcoming demeanor, helpful and upbeat personality makes for a great experience as a consumer! Two of my colleagues and I were getting fitted for uniformed items while there was an academy rush during our visit. Martha measured the three of us , all the while a quick stop to pet a puppy a customer had brought in! She didn't skip a beat once! While we drove back to our station (located in the Bay Area) we could not stop talking about how great Martha and her crew are! We could easily go to the LEO store in Concord which is 10 minutes away from our station yet, we return. Since I've discovered Curtis Blue Line last month, I've been there several more times and Martha continues to provide excellent customer service!

Unbelievable! The wait time to check out is unbelievable. I have been standing in line for over 15…read moreminutes and the lady is just standing there doing who knows what on her computer. She should at minimum acknowledge me. Maybe apologize for the wait? Go to Galls they are so sweet and kind. They will help you search for whatever it is you're looking for and no matter how busy they are, they will always greet you.

An excellent store with a wide selection of tactical clothing and gear; it also has a workshop…read morewhere you can have trousers shortened or a patch sewn onto a shoulder.

Useless company. What else could you expect from California. Waiting on life support equipment…read morethat's never going to come because they don't know how to put things in a box and send it. I ordered a $30 part and I needed it bad and it's been over 10 days now and they still haven't shipped it through freaking FedEx. I have to reorder the bridge for my saddle from a different company because this one sucks. I was depending on that equipment getting to me. And they don't care they're just going to sit down smoke a joint and vote for Kamala.

I would go literally anywhere else to buy gear. The selection is small, it takes weeks beyond the…read morequoted timeframes to get your order, they will forget to call. All around atrocious customer service from the managers. I ordered a hat with my agency name embroidered on it & it took over a MONTH to receive. One hat. Basic embroidery. They also treated a friend of mine like a criminal for trying to buy patches for trading on a trip (a completely normal thing cops do) after showing his work ID. Save yourself the trouble and just drive to CBL or Galls, let these folks eventually run themselves out of business.

I'll preface this review that I've been a deputy with the sheriffs office for 7+ years, have an…read moreaccount at this store, and have been a customer for years. Today I went in to get some patches as I am going out of the State for a vacation and will be patch trading. The employee looked at me like I was mental and had to go get his boss even after looking at my work ID. The manger was just as unhelpful and then ultimately told me they would not sell me anything due to some policy they made up over selling patches Individually Simple to say I will never be shopping here again. Driving down to Curtis Blue Line is worth my time apparently.

A variety of selection! Very friendly staff and the store looks very clean as well! Definitely…read morerecommend

All I can say is the owner of the store is one of the rudest owners I have ever heard. My daughter…read morebought some scrubs here and everything was fine. She came back to purchase some items for her clinicals. She had the receipt for these two items that were never used nor opened. She was told they could be returned with a receipt and unopened. I was with her in the store when the owner spoke very rudely to my daughter and said these clearly have been opened the pass package is dented in and we do not sell items like this. I walked over to the other items on the shelf that they had hanging for sale that were exactly the same, and all these were dented in also the plastic on them when I'd let her know how rudely she was talking to my daughter she said well this one time I'll return them but they're clearly opened. I said oh so you're calling my daughter a liar. She said not one word and refunded the money. My daughter nor I will ever shop here again and I'll tell everybody who's thinking about shopping here about our experience. Even after I posted this review, the owner of the store contacted me and said they apologized that I wasn't happy, but who would be happy when they've been called a liar or dishonest and who would wanna contact them back or do business with them I don't understand. There is nothing else to discuss regardless of whether they issued a refund. It's the principle of this bad for the bad review.

Wow! Just wow... this place has the best customer service ever. They really do know how to put the…read morecustomer first. They had EVERYTHING I needed plus, HUGE plus they did the alterations while I waited. A little back story here: In search of a uniform... specific colors and nobody had my size. I wasn't in a huge hurry for these items I had about 2 weeks. During this time I visited and called multiple businesses in Sacramento checking on their stock. Most people either didn't have what I needed, offered to order possible delivery 3-4 weeks. Which is way to long for my timeline. One company was flat out rude and seemed bothered by you wanting to give them your money. Another was way overpriced. I continued my google search in Sacramento and found this place. 1. Talked to Debbie on the phone (she knew exactly what I needed and had it in stock) 2. Jumped in the car 3. Got items 4. Tried them on, the seamstress altered them in under 20 mins 5. Went home a very happy customer in under one hour 6. Sat on couch to give them a 5 star review They so deserve it!!! It's not so much that they had the size I needed and nobody else did. It was that they took care of my alterations same day and the seamstress even fixed my mask because she noticed it was torn. Who does that these days? She didn't have to take the extra 10 mins to re-sew my mask.

Fast and inexpensive. They have what you need for most of your security needs. They do…read morealterations and sew on patches. Hands down, the best uniform shop in town.!

I've been buying custom shirts from California Custom Tees for several years and each order has…read moreturned out A+. Excellent selection of quality shirts and real printing that lasts well over 50 washes in hot water, which I'm sure isn't recommended, but attests to the quality of the printing. Customer service can't be beat and I've every order has been ready as promised. Great local business.

This is by far the best custom tee and hat printing place to go. Always friendly. Quotes…read moreaccurate. Lost of choices. Dependable.