The staff was friendly and knowledgeable. Pretty busy for a Friday morning, especially with only 2…read morestaff on duty. Super convenient to have a paper cutter ready for me to use.

Extremely Disappointed with Office Depot in Conroe…read more We came in without much knowledge about how to use the self-service printing system and asked for assistance. Unfortunately, the staff was completely unwilling to help at first, repeatedly telling us that everything had to be done online. After persistently asking for support, someone finally stepped in--but by then, the order had already been processed and was sent to the wrong location. To make matters worse, we're still not sure where the order actually went, and no one could give us a clear answer. We were simply trying to order business cards, and the lack of customer service and guidance made an already simple task extremely frustrating. This was one of the worst customer service experiences we've had. Would not recommend this location if you're looking for help or clear communication. Very disappointing.

Best printing place around....been doing it with them for 4 years now. Very professional people…read more They do notarize too.

Excellent place. Adam was incredibly kind and helpful. I had a printing job I needed done in an…read moreafternoon and had called FedEx and OfficeMax to see about getting it done and they were going to charge me $300. Adam quoted me at $20 for the same job. Very very fast service and the best people. Please go here before you go anywhere else for office and printing needs.

Legitimately terrible customer service. I stopped going to this location because they are rude. I…read moregave them another chance today and won't be back. I had three packages to drop off. When I arrived, there were 2 people in line and the employees were absolutely, 100% rude. I waited about 20 minutes. Ridiculous

Despite it being the brink of the holiday, the help was plentiful and friendly…read more I was able to ship my package without any trouble and the staff still had a smile on their face. I hope they can keep up through the retail hell we call Christmas.

I have been enjoying the services provided by this business for years and highly recommended them.read more

Great service for my registered return receipt package. Young man who helped send it was friendly…read moreand efficient, and particularly patient with the details. Bravo!

John is a great guy! He made sure all my needs for my business were correct and met in a timely…read moremanner. I received business cards and banners, the quality of the material was very good, not cheaply made. Price for the products were great.

From the owner: RGI SIGNS offers the opportunity to make your imagination become a reality from business cards to…read morechannel letters. We have a great variety of signs we can create just for you.

I wanted to share my recent experience at the UPS store, as the situation became unnecessarily…read morestressful and concerning. My mom, who was visiting from out of state, shipped a package to herself through your store. The item was packaged by your team and sent as an overnight delivery (costing close to $400 for overnight) Unfortunately, the package did not arrive on the expected date. While we understood there could be delays due to Sunday, it arrived even later than anticipatedand ultimately arrived damaged. A store employee had mentioned they would follow up regarding the SGR, but we did not receive a call the next day as promised. My mom attempted to call the store multiple times without success, but no one answered. Since she is not local, I went into the store on her behalf to help get an update. For context, I am currently 37 weeks pregnant, so making the trip was already physically taxing. When I arrived, I explained the situation to a younger employee and put my mom on speaker so she could provide details directly. At that point, an older employee came to the front and immediately assumed my mom was yelling on the phone, which was not the case. Instead of calmly assessing the situation, he became visibly frustrated and began raising his voice toward the phone. I repeatedly asked him to stop yelling, as it was escalating the situation and causing unnecessary stress, especially given my condition. Unfortunately, he continued, showing little awareness of how inappropriate the behavior was. In addition to the tone of the interaction, several of his comments were confusing and came across as dismissive and guilt-inducing. For example, when we brought up that the package had arrived damaged and that we had not received a follow-up call as promised, he responded by saying that if the package had been processed the day before, "we wouldn't have known about the damage." This did not make sense in context, especially since we were told we would be contacted before any next steps were taken. Rather than addressing the lack of communication or helping resolve the issue, the responses felt defensive and unhelpful. The interaction became increasingly uncomfortable. Eventually, he disengaged by walking away and keeping his distance, without resolving the situation or addressing my concerns directly. I asked if everything needed on our end had been completed, was told yes, and then I left. What should have been a simple conversation turned into a stressful and avoidable experience. I'm disappointed in how the situation was handled, particularly the lack of communication, professionalism, and awareness in handling both a damaged shipment and a customer concern. Weeks later they did not do the SGR like they said and she received no apology, no response from the store, no refund. Could have been charged the original shipping but didn't refund the over night for not coming on time. This was a disappointing experience and I now see it based on previous reviews. I should have known better to look first.

The store and the staff are fine for all services EXCEPT FINGERPRINTING! DO NOT! DO NOT go there…read morefor fingerprints. The staff are just as frustrated as you will be. The owner is ditching the machine by the end of their 1-year contract. It's excruciatingly painful.

Great, fast work by professional people who know your needs before you do! They do everything from…read morebusiness cards to vehicle wraps and all the fun stuff in between.

Quick, personal service -- we love them. They are also wonderful in accommodating jobs that need…read moreto be expedited. Stellar customer service. :)

This was the easiest thing I've done all day. This service was great. No flaw whatsoever other than…read morenot being able to speak to a human. But the way this was set up, I didn't need a human. Scary! Oh well. Thank you.