Beware of this company, owner is not reliable, paid half down to repair my roof, weeks later still…read morenot scheduled. I called another company to find out the repairs that Black Rose said needed to be done to fix my roof would not resolve my issues. I have a spanish tile roof. I called Black Rose to cancel the work asking for my money back. I have not received a response and they since blocked me. This is not how you treat customers. Do not use them!

Everything went well from the first call to the finished result. Very professional. I will be using…read morethis company in the future

We hired them to install gutters, & repair our roof, they got the job done in the same week we…read moreasked for a quote since the weather so nice this winter. They will be back to repair our chimney. They were so nice and easy to work with and their price was below other estimates. I have asked them back for more repairs, we would highly recommend them.

I highly recommend cure contractors Barton & Preston are the owners, 2 great young men thank you…read morealso to Todd & all the roofers for doing a fantastic job!! GOD BLESS!!

From the owner: Roofing & Siding Replacements Seamless Gutter Installations…read moreInterior & Exterior Remodels Custom Deck Builds Home Additions Most Major Home Improvement Work Licensed, Bonded, & Insured. Better Business Bureau A+ Accredited We are very active on Social Media (Instagram, Facebook, TikTok)

Got my windows and roof done with Weatherseal/ everything went great from the measure to the…read moreinstall! Better price than other companies I have looked at and has a lifetime warranty, Will hopefully be getting siding this year!

I was trying to find siding that was not available anywhere... I tried ALL possible harware stores,…read morewith no luck... alas, Weatherseal had just the right amount I needed in the correct colour and profile! Not only I got lucky with that, they also had the right size window I needed for my remodeling project. They priced all so well that I was able to get all I needed without going bancrupt. Awesome customer service with very nice people! Will definitely do more business with Weatherseal!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

I was approached while mowing my lawn by one of the field poachers as I call them lol. I agreed to…read morethe free inspection, and Paul came out the following Saturday. He was wonderful, very knowledgable, shot me straight, and was super laid back and easy to work with. I agreed to a new roof installation, as mine was broaching the 20 year marker, and I knew there were issues starting to arise. The financing was really remarkable, warranties bar none, roof itself was Tier 3, and Paul called his supervisor while with me, to welcome me to the "Home Genius Family." All in all, I felt impressed, and confident I made a sound choice. The night before the install, Tom, the project manager, contacted me. He informed me of the time the roofers would arrive, and cautioned that while I was told it was a 5 hour job, it might take longer cuz the weather was not the best. I totally understood, and the day of the install, the roofers were on time and worked till about 230pm. I had left for a minute, but Tom had told me that progress photos would be sent because he was going to be stopping by. When the roofers left, they ended up trapping the roof because they were unable to finish on time. Tom called me that evening, apologized, and stated the weather was a bulk of the reason, and if the weather continued to be shabby the following day, they may have to hold off, but assured me he would text in the AM to let me know. He also stated he had come by while I was out, twice, and took progress photos. I never received them after we disconnected, which leads me to believe he may not have actually come out, as he did state while we talked he was feeling under the weather. The following day came and went and I did not receive any communication, and no one arrived. I ended up texting Tom @ 10pm because I could hear hail in the pipe connecting to my water heater, since all I had was a tarp for a roof, lol. He responded "absolutely, it will be done tomorrow, and I'll be doing my final walk through with you tomorrow (this was promised in the agreement, that the project manager would do a finally walk through and inspection)." The next day came, and by 10am, still no roofers. I messaged Tom and got a vague "they will be getting it done today!" I work from home, was training a new coworker, and reached out to Tom again for a more stable time frame, so I could adjust around the noise. He said "I'm hoping 12-1." They ended up showing up at 11am. The roofers were very kind, but from Honduras and did not speak any English. Which isn't a big deal, but for communication, especially with no project manager on site, it was a bit rough at times. One gent had a translator on his phone, so he'd show me the English translation, which was helpful. Another thing that was a bit...weird, was there was no Porta Pot set up outside, so once one of the roofers asked to use the restroom, the others fell in line and on both days, I had knocks on the door continuously, asking to use the rest room. I wasn't too concerned, but thought it was a bit unprofessional, since most construction jobs on homes, a toilet is provided by the company for the workers, to alleviate discomfort on either end. At the end of the 2nd day, the roof was installed, and the gents all rotated in to use the restroom before they left. When my daughter went to use the bathroom a while later, she yelled at me to come and look, and the sink stopper was jammed into the drain, with a sludge of dirty water in the sink. I attempted to use the metal rod under the sink to dislodge the stopper, but it was jammed. I contacted Tom (who I still had not met or seen) he texted back and said he was 2.5 hours away, but could swing by and fix it later in the evening. He mentioned the metal bar under the sink and I let him know I knew what it was for, but the workers had jammed it in pretty good and the lever was not working. He did state the company would pay for any repairs, which was good. I did eventually get it dislodged, and Tom stated he would be by the next AM to do a fly over the house with a drone, and the final walk through. Suffice to say, he never contacted me, and the final walk through was never completed. I still don't know who Tom is, lol, but the roof does look great, and the warranties cover it till the cows come home, so even if the job was shoddy, I'm covered. The lack of communication from the project manager, and the language barrier with the roofers made for a not so shiny experience, but, overall, I'm satisfied that my home has been fortified.

After wasting time on a call. Explaining a roof leak. I'm transferred to a specialist who says…read more We only do new roofs. That's it As obnoxious and unattractive a way to make potential clients waste time and feel like this place is not very interested in actually helping solve problems and building relationships Vs purely transactional and nothing more No wonder their yelp rating sux

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

I read some of the reviews for siding and windows and must say my experience with Empire has been…read morenothing but positive-from the initial sales meeting to final install. I was asked if there would be a significant other attending sales pitch meeting and I politely indicated I'm a single mom and will make the final decision myself. Yet, I understood the reason behind the inquiry and had no problems with it. The sales guy was straight to the point didn't really try to sell me the product just provided information regarding the product and answered questions I had accordingly. Which I was grateful for! He let me know that there would be about an 8-week fabrication Lead time which I was fine with. The windows did end up ready for installation within that time frame. Empire graciously set the installation date according to my schedule. And I can't rave enough about the three person team who came out and completed the install. Dave and his crew were on time, addressed my concern about placing down floor protection- which they had already anticipated. They were knowledgeable with the product and how to install the windows and the back patio door. Hard consistent workers, there was no downtime during the install. the framework after the bay window was removed was done very professionally and looks amazing. They answered my questions professionally and didn't make me feel stupid for asking very simple questions at times. I cant say enough about this crew, I hope they see this review and see how appreciative this single mom is. They cut no corners and provided exceptional install service that gives this mom a peace of mind! Plus they graciously accepted to take a photo in front of my new front windows!! Thanks Empire for the new windows and patio door!

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.