My mom has been going since October 2024 & has never seen a certified doctor. They denied her…read morerequest for a specialist many times & did not give her a list of specialists. They prefer to continue changing medicines. My mom has side effects from the medications & now her condition is worse. The office staff is extremely unprofessional (a better word would be nasty). We witnessed them mistreating the elders too. They said they faxed a referral to a specialist. After waiting for months for a specialist, the referral never arrived. I was on my speaker phone to resolve the issue & the Southwest Medical Group Staff (from Pompano) called the specialist staff a liar for not receiving the faxed referral. The clinic's medical beds are usually not cleaned & the paper is not changed. There are about 11 people who work in building 3, unit 6-10 & the place is dirty.

This office does not care for the patient and the Director Felix Labrada should be dealing with…read moreanimals and not humans. I'm filing a complaint for negligence as my mother is needing Botox shots after her stroke and the insurance has approved but he will not write the referral. He gets negative stars.

The staff is great but Dr Gupta completely ignores my concerns. Is abrubt bordering on rude often…read more I have had a recurring cough for a year - 4 times. refuses to treat it but continually wants to send me to other Doctors

I loved seeing Dr Cheatham. I was always in and out quickly, even when I didn't have an…read moreappointment. Staff is always friendly and I always received excellent treatment. I just wish my current insurance covered his office, but they don't :(

VIP Family Medicine is fantastic. All of the staff are caring and make you feel comfortable. Dr…read more Cheatum has wonderful bedside manner. He is attentive, caring, and knowledgeable. Highly recommend!

The team at optimal family care is 10/10. The front desk ladies are very nice and helpful. Dr. Noel…read moreis super friendly, informative and truthful. Highly recommend going for any illnesses/well check.

From the owner: At Optimal Family Care and Aesthetics, we provide a variety of services that includes health…read moreassessment, diagnostic test, weight loss services, Botox, IV hydration, and much more. Chiefly, we pride ourselves in helping patients achieving their goals by delivering excellent annual physicals, exceptional aesthetic services and by developing strong relationships with you. Optimal Family Care and Aesthetics encourages you to put health first and most of all to ask questions. In return, we gain insight on how to effortlessly assist you, on your path of becoming healthier. Lastly, when it comes to aesthetics, we are most equipped with the latest model of technology like Morpheus8 that performs treatment on the highest level, which includes dark and age spots removal, wrinkles reduction, cellulite reduction, stretch marks, skin rejuvenation, fat reduction, and more. Additionally, we work relentlessly with your insurance to cover any aesthetic services and offer payment plans. Please don’t hesitate to visit us at optimalfamilycare.com or give us a call at (954) 933-7164

I did Exams with this clinic on Nov 5 & 7 of 2013, in 11/14/2013 I start calling to get my results…read morebecause no one call back to let me know what results are. I left 3 messages for Dr Harris Assistant and no one return calls its look like customer service is the worth or maybe they are doing me a favor. find somewhere else because when its health is not a joke no to have a return.

Terrible front desk staff!! While on the phone I could hear a rude staff member in the back called…read moreme a "girl." I am a grown women and a client... super disrespectful staff!! I called to complain to the office manager (Karen) she was NO help! STAY AWAY!!!! Do yourself a favor and find another practice.

This was the worst front desk medical office experience I have ever encountered. When I called to…read moreset up appointment with Dr. McIntosh (my Dr. went on maternity leave and I wanted a Dr. closer to my residence) I was told I needed to see Dr. Montes initially until I could be seen by Dr. McIntosh. I saw Dr. Montes and had some blood work taken at the facility. One front desk employee was so rude and unprofessional from the moment I walked in the door. She kept giving me contradictory information to what I had received by Dr. Montes and the other staff members. She basically accused be of lying!. I could not believe how badly I was treated on my visit and phone calls. I was even told by this person I could not get a copy of my bloodwork when I told her I would not return to this facility because of mistreatment and misinformation I experienced. The Physicians may be good but the front desk and phone coverage is what I would consider dangerous to a patients' health

the worse office staff every. incompetent woman maria will jyst hang up on you and tell u she will…read morecall u back and never does. she does not know english or how to use a fax machine. i have placed more details under centrum health yelp review as this is the network this dr is in. brighthealth should remove tbem as a provider. only way u stand a chance to do anything admin related is to make telemed appointments and thrn the only thing that will get done correctly is the bill they send to insurance company. worse company i ever delt with. even worse then cable companies