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    Silver Bell

    5.0 (1 review)

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    7 years ago

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    Kingsville Clinic

    Kingsville Clinic

    1.0(1 review)
    2.2 mi

    On a scale of 1 -10 (10 being the worst), this place is a 20! I say the Dr. which was good but…read moreeverything went downhill from there, the Dr wanted me to get some blood work done because of my age and the last time i had this done was several years ago. I agreed and was told it would be about 10-minutes before the lab tech could get to me, i waited outside her office for 35-minutes listening to her talk about her weekend experience on her cell phone, well after I told someone up front that i had to leave, things change and she said that se would get me right then, I refused and said some other time. Now they were going to schedule me to have a sonogram done to see if I had gallstones, after two (2) weeks of me calling them to check if the procedure had been scheduled, I finally got an appointment date and time. After having this done, I had to call them for numberous times for three (3) weeks and left numberous messages for Norma to call me back, after the third week, I get a call on my cell phone at 2:54 pm on a Friday, I missed her call but tried calling back at 2:57 Friday, but no answer, I continued to call for 32 times until 3:45 pm when I just gave up. The following Monday (5/10/2021) I called at 9:10 am and after being placed on hold for 20 minutes, I called back now upset for the lack of professionalism. I was told that Norma would call me back and I stated I needed to talk to someone else because this woman never calls back, so 10 more minutes and a lady name Laura gets on the phone and tells me that I have a cyst on my kidney, for me to make an appointment with the doctor. I informed her that I was very disappointed in this whole process and if it was not for me making all the calls, I would still be waiting for a call from them, I told her that I would find another doctor and have my results from them sent to my new doctor. I strongly recommend that you stay away from these people and the POOR service that they provide, Doctor needs to clean house with regards to service employees, starting with Norma and working your way down.

    From the owner: Specializing in: - Physicians & Surgeons…read more- Physicians & Surgeons, Family Medicine & General Practice - Physicians & Surgeons, Public Health - Clinics

    Silver Bell - physicians - Updated September 2026

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