I initially had a very positive experience with this dental office, and both my husband and I…read morebecame patients. Early on, my husband was advised to get a deep cleaning that cost around $600 out of pocket even with insurance. After that, he was placed on a 3-month deep cleaning schedule at $400 per visit, which we trusted at the time. Because of that trust, I even upgraded our insurance to a top-tier plan. During my own visits, I was consistently told my teeth were in excellent condition--multiple staff members commented on how clean and healthy they looked, even though I had gone two years without dental care prior. However, my experience took a concerning turn. At one visit, I had minor gum irritation from eating hard food the night before. Suddenly, I was told I had gum disease and would need a deep cleaning at my next appointment. The cleaning that day felt rushed and incomplete, which I found unusual. At my following visit, I had scheduled a regular cleaning instead of a deep cleaning. The dentist reacted with visible frustration and pressured me to proceed with the more expensive treatment. I was told that if I did not get a deep cleaning, it could jeopardize their professional licenses. As someone in the medical field holding multiple licenses, I found this statement extremely inappropriate and misleading. Patients have the right to decline treatment, and using fear as a tactic is unacceptable. I ultimately agreed to a regular cleaning but was required to sign a liability waiver. The hygienist appeared visibly nervous throughout the procedure, although she did perform a thorough cleaning. What is most concerning is that after all of this, I left the appointment without even being clearly informed whether or not I had a cavity--something that should be a basic part of any dental visit. The focus seemed to be entirely on pushing an expensive procedure rather than providing complete, patient-centered care. Dr. Patel was to focus on pressuring me about a deep cleaning, then evaluating me for cavities. Also, be aware that while they advertise a $59 cleaning, X-ray, and exam, my experience suggests that this is often used as a way to upsell more expensive procedures--even if you have top-tier insurance. This experience raised serious concerns for me about consistency in diagnosis, pressure for costly treatments, and the use of fear-based communication. I can no longer confidently trust the recommendations from this office. I would strongly encourage others to seek a second opinion before agreeing to major or repeated procedures here.

I called that I needed cleaning. I got to the place, they said I needed full X-ray. They had all…read moresorts of X-rays, took some saliva test, took so many nonsense test that made ZERO sense to me. It felt they were doing everything in their power to bill me for whatever was left in my dental insurance since the year was coming to an end. After so many hours of time wasting, a blonde looking Dr came in, said I was losing bone teeth, that I was beginning to have large spaces on my teeth. She said even though I didn't have any cavities I still needed a laser deep cleaning, she said I'll need mouth guard too, I said I wear retainer to sleep every night religiously, she later sent a young black man to me that he is in charge of knowing what insurance would cover. The guy presented many bills, he said for all the X-rays done, he showed me that they charged my insurance about $1,500, and that my out of pocket was zero. He said for the complete laser deep cleaning, the total would be around $4,500, and my out of pocket would be around $1,500, I told him, I don't have all these, I ONLY wanted the regular basic cleaning. He left shortly after seeing, I wasn't ready to pay for these nonsense they were trying to sell me, and later on the blonde so called 'Dr' came back, telling me I'll needed 4 quadrant, and it cost $80 per quadrant, meaning, my out of pocket after charging the insurance another almost $1,500 would be $320. I felt like I was in a time share sales meeting. It was horrible and so unethical. In the end they didn't clean my teeth, and I was let go after fraudulently charging my insurance for nonsense test. Please RUN away from them. I hardly write reviews, but this is too important to just let go.

This was one of the most positive and supportive first appointments I have ever had. Dr.Dang was…read moreincredibly friendly, conversational and open to hearing (AND actually listening) about my dental issues and past experiences without conveying even a shred of dismissive behavior as I've experience with others. It was a lot of fun discussing how we e both spent time in NYC in pasts lived lol. ALL of the assistance and receptionist were amazing as well. Everyone seems to love their work and actually want to be there. His space is fresh, VERY well designed and even trendy. This visit today was super refreshing, uplifting and I left with a big smile. Great Job Dr.Dang. You made an incredible first impression dude. I've bounced around a lot but i think i just found my "forever" dentist.

Okay, now this is hospitality!!! I got an appointment for a cleaning the same day. I walked in and…read morewas greeted with a smile and that is not often. I didnt have to provide my insurance or tdl card for the front desk because they already had everything they needed. I sign my consent forms electronically and took a selfie. I didnt wait even 5 minutes and I was escorted to take my first set of xrays. I got to my room and Victoria asked me what I wanted to watch on tv. I was cold and she went and got a blanket for me. Wow! This is top of the line dentistry and customer service. Dr. Angie came in and gave me a consult of my teeth and then the hygienist, Jenny came for my cleaning. She even applied chapstick to my lips which is a PLUS for me. They even give you a warm lavender towel to use after your cleaning. I am very pleased.

I feel like the office staff came off very rude here the treatment coordinator just assumed I could…read moresign up for a credit card to pay the expenses of dental work. The doctor and dentist hygienist were the only ones to even greet me.

Nice clean organized dental office. Staff is always super friendly that demonstrates caring. Dental…read morehygienist educates me on the best ways to care for my teeth and gums. Both dentists are very kind and detailed oriented. Would definitely recommend this dental office!!!

Dr. Walker and the entire team were amazing!! They took great care of me and really educated me on…read moremy oral health. I got my work done and the dentist and assistant were so gentle and caring. I highly recommend this office to anyone

My first visit at this location was about a year ago, to see a peradonist. Friendly staff and both…read moredentist were fine. Recommended treatment for ptoblem area was surgery involving removing 2 teeth. Fortunately this problem resolved itself ,so I canceled surgery. Continued with maitenance visits only rescheduling 1 visit due to a fall. Went in yesterday 11/16/23 for a cleaning. After 2 hours of expensive exrays I was told by a dentist that didn,t know my history that I would have to have a $993,00 treatment. I explained that edvthst as Senior I am on a fixed income and could not do treatment at this time and do simple cleaning for now. After more waiting I am told I have to do the $993,00 treatment before I can get a routine cleaning. Since I can not afford this I was denied service Very disturbing and dissapointed BEWARE of this place

This review is based entirely on my personal experience as a patient…read more I paid 37,000 dollars for dental work here. I paid top-tier pricing because I wanted to avoid the exact nightmare I am living with now. I figured since its the most expensive and the do work with MISS TEXAS, and CELEBRITIES, surely they wouldn't ruin my life. Dr. Dooley and Dr. Davis were the doctors who performed the work on my teeth. I thought paying this much guaranteed quality, skill and accountability. Instead, within 24 HOURS of the "final" procedure, my teeth started falling out. Not getting loose. Actually falling out of my mouth and BREAKING! A total of 8 teeth ended up having serious issues after the work that was done. I kept going back because I wanted to believe they would fix what I was dealing with. I gave the office and both doctors every opportunity to make it right. Every attempt failed. They even REDID them and RESHAVED MY TEETH EVEN MORE. And guess what happened 24 hours later? THEY STARTED TO FALL OUT AGAIN! Now I am missing teeth I will never get back. Several others are damaged. I am spending huge amounts of money with a completely different provider just to redo the harm. When I asked for a refund, the office refused unless I signed paperwork controlling what I was allowed to say publicly. I was asked to stay quiet about my experience before they would even consider returning my money. I refused. ON NO PLANET, No patient should be pressured into silence after going through something like this! So here I am. No refund. Permanent damage to my teeth. And nothing but the TRUTH. One of the most disturbing parts of this process was hearing the office reference Dr Kline's passing even though Dr Kline never worked on my teeth at all. In my view, it felt like his death was being brought up in a way that avoided addressing what I personally experienced from the work by Dr. Dooley and Dr. Davis. I found that extremely inappropriate and unsettling. Dr Davis even admitted he "didn't know what was happening in video". (feel free to DM on instagram @thedonovanruffin, i will share all the footage as the review has limits on videos) The hardest thing for me to accept is that the same individuals who performed my procedures and that I associate with the damage I suffered are still practicing at SMILE TEXAS today. I paid 37,000 dollars believing I was buying safety and quality. Looking back, I honestly believe I would have had a better experience flying to Colombia and spending 1,000 dollars, because it truly feels like they care more about their patients than what I went through here. This was a HORROR from start to finish. When they pull 100s year old bodies from the ground, they still have their TEETH and nails, These people destroyed and took away my teeth FOREVER!!!! AVOID AT ALL COSTS! I am sharing my experience so no one else ends up in the position I am in now physically, emotionally and financially, not to mention to PAIN!!!

Horribly expensive, and worse than many cheap dentists. I won't even get into how inappropriately…read morethe staff talk while people are there...

I had such a great experience at Smiles on Greatwood Dentistry! From the moment I walked in,…read moreeveryone was so welcoming and kind. Sharon at the front desk made check-in and check-out super easy and was very friendly. Heather, the dental assistant, did my X-rays and polished my teeth, and she was amazing--very gentle, patient, and made me feel comfortable the entire time. Dr. Jafferally did my cleaning and was thorough, professional, and took the time to explain everything, which I really appreciated. The whole team made the visit smooth and stress-free. You can truly tell they care about their patients. I highly recommend Smiles on Greatwood Dentistry to anyone looking for a caring and professional dental office!

I came for a regular check up and found a great and friendly environment. I had a cleaning and…read morefilling done. Very attentive and the team explained every step of the way. I'm also having a night guard customized for me. I loved every single step of my care today. Thank you all for the great care.

Top notch care and top notch service from everyone. My cleaning was pain less and Dr Hussain did my…read moreBotox for grinding which is life changing to say the least. 10/10 recommend for your dental needs.

I've been going here the past couple of years along with my family and we love it here. They…read morerecently expanded their office so you'll see it bigger and more efficient. They're fast with the cleanings and checkups without compromising on their care. It's nice that they're so close to so many other shops.

Fast and efficient with cleaning and cavities. Dr. Jaya and the student was very smooth and fast…read more Office staff was also friendly

Do not deserve one star. Overpriced unprofessional work with terrible results. Now I have to have…read moremy bone graft redone because their work was a failure. Since they put in a pin, it will take even longer to fix because they have to remove it first. Make sure you get everything in writing because they cannot be trusted to give you a price and stick to it. My price changed 3 times before they even gave me a treatment plan. They overcharged me on quite a few items. But seriously, just go somewhere else - anywhere! They don't give you correct information, then they blame everything on you. And they do not offer nitrous oxide. Oral sedation is not administered properly and does not work. It is a waste of your time and money to go here. Really bad, unacceptable work. Amateurs.