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    Silvia Kristen,MD

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    10 years ago

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    MaineHealth Weight Management

    MaineHealth Weight Management

    3.3(3 reviews)
    2.5 mi

    Went for my 6 month checkup meeting Megan S and Jen Store !this place was totally great got me to…read morechange my diet and get me on board with GREAT QUALITY CARE unfortunately My Dr has retired so a new one who is excellent. MEGAN is GREAT JEN STONE AWESOME Thanks Ladies for helping me shed 150 lbs Office help awesome Miss MICHAEL

    I decided to join the program for many reasons but the main goal was to get help losing weight and…read moregetting my diabetes under control. With 3 medications for diabetes, including an injection I had to give myself, and then medications to protect my organs from the effects of the diabetes medications, I was not gaining control over my disease. I had already lost 50lbs over 5 years on my own but felt like I was fighting a losing battle. When you join this program, call your insurance company and print out the details or send the link. These folks can make sense of your insurance and requirements, especially if you think you want bariatric surgery (you don't have to have surgery if you don't want to. FYI, the surgeons are with Casco Bay Surgery next door). They will walk you through what you need to do and when. If you miss a visit that your insurance requires, you will have to start over. The classes are good general info and will address most of your questions. If you have very personal specific questions, you're better off asking at your individual appointments. And appointments you will have! Insurance requirements can be strict. You will attend 2 classes, a dietician, nurse practitioner and social worker appointments. If you are having surgery, there are regimented time frames. They provide a very easy road map to help you be successful. The booklet is very helpful. Whichever path you choose, they are open, caring, stern and kind. The only thing missing is an affiliation with trainers/gym to compliment your work.

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    MaineHealth Weight Management
    MaineHealth Weight Management

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    Martin's Point Health Care - Entrance of the former location in South Portland. Photo kept for historical purposes :)

    Martin's Point Health Care

    2.3(12 reviews)
    0.2 mi

    My PCP recently prescribed Mounjaro as a 3-month supply. Instead of verifying what was clearly an…read moreirregular prescription (written as 1 "pen" with three refills), the pharmacy chose to "interpret" it on their own. The result? They filled it as a 1-month supply, but still charged me the full 3-month copay and shipped just one box. When I called to resolve the issue, Kristy R. (Mail Order Pharmacy Rep) flat-out told me it's "not their responsibility" to clarify questionable prescriptions with the provider--that it's entirely on the doctor. That's not just poor service, it's reckless. Pharmacies are supposed to be a safety checkpoint, not a guessing game. It got worse. When I asked her how she'd feel if she were in my position, her response was: "It doesn't matter how I would feel." That level of indifference says everything about the customer experience here. Between the lack of accountability, unwillingness to verify obvious issues, and dismissive attitude toward patients, this experience was beyond frustrating. If this is how they handle something as straightforward as a prescription, it raises serious concerns about their overall service and patient care.

    This follow-up review regarding Martin's Point Generations Advantage is regarding their (Martin's…read morePoint) bad faith in resolution to issues that pertained to their loyalty wellness debit card w/ expiration of 12/27. This review pertains to Martin's Point, its business and its customer relations practices, with very poor, unsatisfactory customer services and unsatisfactory problem resolution to issues and matters at hand. Martin's Point Generations Advantage was (and has been from the start) a very big disappointment all-around. Lost Medicare coverage with them in late 2025 AND lost access to the use of Wellness account with prepaid Debit card supposedly valid until 12/2027. Card didn't work last year or this year to make purchases on a "pre-paid" debit card. I have yet to get any resolution to unusable and invalid Loyalty Debit Card issued to me, even after writing before and issuing Notice of Default. I have gotten the run-around and health insurance blow-off and kiss-off response from their "Grievance Dept.". I have been unable to use it (Wellness debit card) in any retail stores for health/ medical-related purchases in 2025 and into 2026. Others have apparently had similar issues, including at Walgreens etc. So far, it looks like it is more "Customer NO service" with more stone-walling and kiss-off response from them. I sincerely hope that they get their act together and serve their customers and patients better with meaningful accountability and meaningful recourse for its former clients and customers. A rating of UNSATISFACTORY and Fails to meet (or have met) expectations remains in place on them, sadly. Very alarming and pretty shameful. Others need to take meaningful action on similar issues. I do NOT recommend anyone doing business with them now, going forward. I hope others in similar situation take immediate action against them.

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    Martin's Point Health Care - Rear wall of the former location in South Portland. Photo kept for historical purposes :)

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    Rear wall of the former location in South Portland. Photo kept for historical purposes :)

    Silvia Kristen,MD - addictionmedicine - Updated July 2026

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