After calling to ask if parts for my bike were available I was pleasantly told to come talk to the…read morebike mechanic who was very helpful (wish I got his name). After replacing two tires, brake pads, a tube and a full tune up, I paid just under $200. My bike rides smoother than when I bought it new and I couldn't be happier. A gentleman even helped my grandfather by lifting it into the bed of his truck. Amazing service, Cole's. Thank you.

After our bikes took a tumble on the Verrazano Bridge during our Road Trip. We stayed in a…read morecampground near Carlisle. The next day we took a trip into town to the best bike shop in Carlisle PA, maybe America. It's COLES BIKE REPAIR Shop. It has been a family business for many decades. It wasn't too promising that they would have what we needed, but low and behold they had everything we needed to get our bikes back on the road. Karen and Kevin siblings (our guardian angels on earth) that were raised in the shop were extremely helpful and knowledgeable. They gave us some advice on what we needed and prices were extremely reasonable and fair. The silver lining of our trip. Shout out to the SMALL BUSINESS OWNERS OF AMERICA, don't think we would've gotten the service and advice we needed from the box stores.

Always a great experience at Gettysburg Bicycle & Fitness. Jessie and Parick as well as everyone…read morewho work there are examples of exceptional customer service, incredibly helpful and friendly. I would recommend anyone in south central Pennsylvania and northern Maryland who have any interest in bicycles or Fitness to drop in and see for yourselves. There are numerous bicycles for sale including for young children with any accessory you can think of. Even the 3 cute dogs there today were friendly. I particularly enjoyed Buddy, the muscular French Poodle, but I digress. I'm fairly certain that they have regular and e-bikes ( my favorite) for rent with which to visit the adjacent Gettysburg Battlefield. Please do stop in and see. A variety of bike racks are for sale, so you can strap your new purchase onto your vehicle if you choose. You won't be disappointed, I promise!

At the end of a bike tour one of the guys in the group popped his front tire. The GPS gave a seven…read more minute ride to this bike shop. Everyone was hungry and thought we'd have to make a 40 min round trip to drop off and pick up the bike. The shop told him there was no need to leave and they'd have it done in five minutes. The repair was done faster than the cashier could check him out. He even adjusted his pedal.

Service was quick and considerate--the shop is an asset for the rail trail! Fixed my flat and gave…read moregreat advice to ride safely.

They are always helpful and just nice people. Have been in there several times. Will be back.read more

Not sure if they want to be a bike shop or ski shop? I thought being World Cup Ski it would be…read moreeverything skiing which they had limited items and seemed to be overwhelmed with people since it was not long after are first big snow for the area.

Lee (owner) and his team give consistently thoughtful, personal, and truly expert advice on all…read morethings skiing/boarding and biking. Inventory selections are wisely chosen and fairly priced. Staff are positive and welcoming -- and so is the adorable shop dog, Finn! This is a longstanding local business of great repute, and rightly so.

Great service knowledge and communication. A great local bike shop…read more Thank you for a wonderful customer experience

Fantastic as expected, but what's more is that there is no Race pace location that makes you feel…read morelike they don't know you, your bike and are very efficient with getting to know your needs. They are so good that I emailed a service request at 8am ( they open at 10am) at 10:01 I received a call from Mark asking all the right questions and more. I explained I had it been to this location but was familiar with the Columbia store. He had my data already and verified my address etc. My only request would be that we get a Race Pace in Frederick MD. You're the best in the business guys!! I manage a BMW Motorcycle sales Departament and have been in the 2 wheel business for over 20 years. I handle customer service and business just a you do but the difference is somehow all your Bicycle hubs ( Race Pace locations ) have the same top level of service and the best people ! So far I've never been disappointed and your friendliness and aways hypnotize me to be happy to spend money at your store. Maybe it's like when you go to eat at a great restaurant and you get the bill. If your service, food and dining experience was so outstanding you can't believe it, well that's Race Pace ! In this case Race Pace Westminster MD. Come See Mark and Steve ! A+ ++

I decided to make a visit to this newer Trek in Westminster…read more Upon entering, I was greeted and attention provided promptly. This store is not as big as the Towson store, but had a clearance item section that I was very much interested in. I did not find any new buys or likes. I returned a couple items that didnt fit from my purchase yesterday; which was very quick and effortless. I will return in the future as I have options instead of only Towson location nearest to me.

This team cares about your biking pleasure. Super knowledgeable, super helpful, never pushy!…read more I have four bikes from them, keep going back! If you're a Trek or Pivot aficionado, go here! Tony, Mike and Dan will hook you up!

Went in to get a lower end bike fixed. I get it it's a bike shop and they sell and fix more…read moreexpensive bikes but I was trying to get this bike through the last few weeks of summer for my child. I explained the issue. I know they were short staff and it was busy , my plan was to drop it off and pick it up whenever he said it was done (I was cool with a few days no biggie). Pretty much told me it wasn't worth fixing it's a cheap bike and I should use it for parts. I'm well aware the bike was cheap. Didn't give me a price so I could make a decision myself and it honestly felt as if he just didn't want to be bothered and had better stuff to do. No problem I was in the market for a bike for myself and my wife in the near future. Had no problem spending several hundred dollars. Will never come back to this place buy anything from here or have anything serviced. This is my second and last unpleasant experience here.

Really nice staff. I mean epic nice. Brought in for service, all they did was try to sell other me…read moreon other services. The bike was only 2 years old and ridden about 20 times and they suggested $400 in maintenance. Bike only cost $800.

Have had multiple services done on my Trek Domane that I bought here, the staff is always great and…read moreso is the follow up. Any issues that may have come up were quickly resolved and is what keeps me coming back.