I had high hopes for this service after speaking to the owner. We discussed what we needed and were…read moreassured that it could be done the same day. 3 and a half hours after they scheduled a pick up with us they finally arrived and we gave them extra money because we had 3 extra bags of clothes to be washed. Mind you, during our initial conversation, we discussed prices and services and the amount of clothes to be washed. Once they picked up our clothes the drop off time changed to the next day, which wasn't a problem because of the size of our order. Our scheduled drop off time was 4pm, which came and went. At 6pm we called to check the status of our clothes and were told that they were almost done and our last load had just gone into the dryer. At 8pm we reached out again to see what was the holdup and were told that they were in traffic. Finally, at 10:25pm our clothes arrived and were less than satisfactory. Not to mention, they charged us an extra $125 for our clothes which totaled out to a whopping $300!!! For $300 you would think that our clothes would have been done exceptionally well! Well it wasn't. Our clothes still smell sour, some of them had color damage, and there was even rust on brand new under garments. I'm very dissatisfied with this service and very sad that it turned out this way. Please do better. Then you respond with lies....

From the owner: Hello! My name is Paradise and it is a pleasure to meet you. With five years of specialized…read moreexperience in cleaning Airbnb mansions in Lizella, GA, I bring a wealth of expertise to ensure your property shines. My skills extend to large homes, post-event cleanups for parties, weddings, family gatherings, and even concerts—no mess is too daunting for me. Are we pet-friendly? Absolutely! I guarantee meticulous and thorough cleaning of every nook and cranny, or there’s no charge. Your satisfaction is my top priority. My commitment to excellence is driven by an eye for detail that borders on obsessive—it's my secret to success! I look forward to the opportunity to provide you with impeccable cleaning services.