We've certainly taken more than our fair share of private tours in 79 countries and 7 continents…read more As seasoned world travelers, we believe strongly in a top-notch private tour guide. That said, Elegant Irish Tours was impeccably organized and fully met our standards. Admittedly, we do have high standards! Our drivers always picked us up in a timely manner at an easily accessible location. They took us to little-known locations as well as the popular tourist attractions we requested. They even found secret ways to bypass crowds using their experience and local connections. Importantly, they planned strategic bathroom breaks and snack stops to liven long drives (you'd be surprised how many tour guides don't think about timely bathroom breaks). All of our guides were so personable and knowledgeable, and they knew when to impart information and when to let us rest. It's an instinct many guides do not have. Any time we revisit Ireland, we will insist on employing Elegant Irish Tours for our adventures because the experience was absolutely wonderful.

Promised 33-Passenger Bus for Private Tour, Delivered Two Small Buses Instead…read more We booked a private tour with Elegant Irish Tours for a family reunion in June 2026, and unfortunately the experience left us frustrated and let down. We'd originally booked with Butler Tours and paid a deposit but had to cancel (and eat a penalty) when they couldn't provide a single bus for our group of 28. Elegant Irish Tours stepped in and assured us they could accommodate our group with a bus capable of accommodating 33 passengers, plus coolers for refreshments. We were relieved and excited -- this was a family reunion, and being together as one group mattered a lot to us. On the actual day, two smaller buses showed up instead of the one we were promised. This split our group and was a real disappointment for an event centered on togetherness. We called the office right away and got no support or concern in return. With no alternative offered, we had no choice but to continue with our day as best we could. The bigger issue came after we returned home. I called twice and got nowhere, and I emailed Wendy, the supervisor, directly -- I never received so much as a reply. During the sales process, it was all yes, yes, yes. Once something actually went wrong, there was silence. If you're considering this company, be aware that the follow-through doesn't match the sales pitch.

I am a big Sunway Travel fan and have booked several holidays with them. They are extremely…read moreprofessional and have wonderful staff working for them. I booked my first holiday with them at their branch on Mary St. Whilst this branch is very very handy for people who tend to frequent Henry St/O'Connell St, it is a small branch and can be rather uncomfortable if you happen to be waiting in a queue, which happened me once. However their splendid array of holiday brochures kept me from walking out and also bagged them more business as my Mum booked a holiday from a brochure I brought home :-)

For our large family trip to Ireland, which included 22 people, ( 13 adults and 9 children) we…read morechose to use Butlers private bus tours. We started in Dublin made our way to Waterford, Cork, Limerick to Galway and back to Dublin. The Butler's bus was comfortable, spacious, and provided ample seating for everyone to spread out. Our drivers name was Peadar Homan, and he was an absolute delight. He was friendly and extremely knowledgeable on the history of Ireland, the people, the culture, and it's architecture. He was very professional, punctual, willing to work with our special requests, and provided recommendations for the group. Often times going out of his way to help make our trip seamless and enjoyable. Our family tour of Southern Ireland was amazing and memorable.The family is in agreement that Peadar definitely added to the overall experience. Would highly recommend using Butler's tours for your travel needs and if possible requesting Peadar Homan as your driver.

The company claims to be cruise friendly…read more I notified them a day in advance that our cruise was in a storm and we would not be arriving within a reasonable time of the tour. The company refused to cancel the tour, citing their cruise policy only applies if the cruise does not disembark at all. With their refusal to cancel and no reduced fee for the tour, despite the fact it was a 3 hour tour instead of the day trip planned, going to none of the stops that were on the itinerary, I can confidently state this is not a cruise friendly company, nor a customer oriented one. Although it isn't the guides fault (or ours), our guide took us to a little town where virtually everything is closed. A reputable tour company does not do this. Everyone knows that a good tour company is one that understands a win-win is possible in these circumstances (more than one win-win option available in these circumstances), but greed took over for Butlers. Highly avoid!

The only agent I'd book my holiday with., The agents always help you to find the best deal and are…read morehappy to customize your plans. Would highly recommend!

Very bad service . Sunrise forgot to book our tranfers but…read morestill gave us a piece of paper that looked like it was tranfer confirmation . Had get a taxi which was from south airport to north tenerife over an hour away an cost €180. No answer from there 24 number they provide . Holiday was all inclusive the Food was terrible . I was told in writing from an agent at sunrise i would be refunded for food taxi and alcohol . Had reciepts amounting to €200 and the taxi from the airport was off the meter and i got no reciept which i explained in the appeal and to the agent while on holiday i wad given €118 and told by Roger that the case was closed and he would not reply to me after that . Honestly the worst travel agents i have ever used

We used Dundrum Coaches for a group of 28 musicians travelling around Dublin. Sean and his team…read morewere very helpful from the planning stages to the final drop off at the airport. Dundrum Coaches were very competitively priced, their coaches were spotlessly clean and comfortable. Sean's drivers were friendly and happy to give us travel advice. I would have no hesitation in recommending Dundrum Coaches and we will certainly use them again.

I had this mad idea to do the canadian rockies and the grand canyon and the yosemite park all in 3…read moreweeks...thought it was going to cost me a fortune and all but I discovered their website which is very very well designed. I basically bought 3 multi city flights for less than the price that you'd get your Aer Lingus return to SF AND I was able to book hotels for whichever days I wanted in the areas I was flying too (and you have this clever map that gives you not only the location of each hotel but their rates for these nights and their rating...brilliant!) AND I was able to book from a large selection of activities which was even more fantastic, cheap and so handy ! Just a note of warning that their cookies are very sticky and I actually spent hours to book the whole lot because I chose a wrong day on one activity, had to start the reservation all over again because it wouldn't change, and that activity came coming back at the wrong day even with an empty cache and another browser...very weird but hey, I spent twice less that I imagined I would (there's an online discount) and I saved time on google'ing activities around each locations ! I rang their office a couple of times and the girls were lovely and helpful too.

If you are looking to book a family trip to Disneyland, a week's skiing package in Boston, or an…read moreall-inclusive weekend in New York, American Holidays off Grafton Street might be a good place to start. As I have never once been on a package holiday, and have spent just 12 hours altogether in the United States, I obviously have little experience or, lets be honest, interest in a travel agency offering packages to the US. However, I must admit that I was drawn to the special offers advertised in the window when I passed here over the weekend. €587 per person for 3 nights in New York, including hotel and flights? Bargain!

We booked this tour via Viator and selected Belfast location stopping at the Giants Causeway,…read moreDunluce, Titanic museum and Dark Hedges. Easy to find location for pick up, driver was fabulous, tour guide was fun and entertaining! We enjoyed all the walks and museum as well!

Had a wonderful bus tour to Cliffs of Moher. Made stops along the way to get snacks and bathroom…read morebreaks. Our tour guide was very informative.

Have booked holidays and cruises with abbey travel for 4 years…read more Not once did we have a problem ..excellent service and very helpful Thanks to Angela and all the staff jimmy N

Needed connecting flights to the US in a hurry, Angela in Abbey Travel was extremely helpfulread more