SiriusXM radio has been terrific with the amount of channels and selection of genres and entertainment. We love it especially when traveling through areas that do not provide clear radio reception. We have our cars subscribed and the company has provided special rates for seniors and multi car discounts. Good customer service and quality satellite radio service. Highly recommended read more

I have two cars They sent me an offer for one of the Cars for $4.99 for the year so I grabbed it I got and offer for the second car and it expired on Dec 31/2024 at Midnight I tried getting on at 10 pm and it said they were down for maintence I chatted with someone probably in a foreign Country and they said to log in at 6 am which I did. The message said the offer was gone but they had a great offer for me $23.98 per month You would think they wouldn't send out an offer and not extend the period by one day when they put their system down When my $4.99 deal runs out I will cancel Sirius Radio No wonder they have terrible ratings read more

Transferred our membership when we purchased a new vehicle 3 years ago. Found out that they did not transfer it, they added a new one for A LOT more!!!! 5 times the amount, plus still charged us for the old membership. We were not able to get a refund after multiple phone calls and emails. After trying to cancel they offered many memberships a the lower price. We will never sign up again. read more

Let me first say that I LOVED the channels and never had an issue with service. Like most others here I am writing a poor review because of the customer service/lack thereof. I had the typical 60$/year service that most of us sign up for. Two years later, I was sent a renewal for $250. When I called to cancel, I was told that I could get the service for 60$ again. Sad for them, this only served to anger me as opposed to keep me loyal. Despite turning this offer down and requesting a cancellation, when the time came for my renewal, I was charged 250$. I waited 20 minutes on hold to speak to a representative about this, who apologized because apparently my cancellation went in as a note and not an action. When I went through the story with her, she then apologized for the inconvenience and offered me the same 60$ renewal I had just told her angered me in the first place. I will not be rejoining this service despite how much I like the channels. read more

When it works it's great but when it breaks getting help/resolution just takes too much time and effort. All of the sudden I stopped receiving a block of channels - the traffic and weather channels - that I really need. 1st attempt: self-help via web site. Restart receiver and resend signal. No indication that anything really happened. No change. 30 minutes. 2nd attempt: chat session. Restart receiver and resend signal - twice. Told that my radio must be bad and take it to dealer. (WRONG) Told I had "mostly music package" not "select". (WRONG) Told channels changed and sent to website showing same old channel numbers. (WRONG) Told that channel list had been emailed but nothing received. Told to be patient and wait. Wait for what, a miracle? 45 minutes. 3rd attempt: talk to Customer Care. Basically the same as chat session, but with more intensive investigation to identify the specific block of channels no longer accessible. Trouble ticket written but response would be 7-10 days. Told confirmation email sent but nothing received. Requested transcript via email but nothing received. Another 45 minutes or more. Email arrived: a customer care survey. Filled it out and requested return call due to dissatisfaction. 5 minutes. 4th attempt: customer care follow-up call. For my system ("low data rate") traffic and weather has been cancelled without notification. Customer care recited their practice of no notification and no compensation for the reduced service. Adding, in a slightly snarky way, "... and you agreed to it." Requested cancellation of account, which they did surprisingly fast without much discussion. Promised email verification sent "from her desk"; received as promised. As stated: "emails (from the system) take up to 5 days". 20 minutes. Oh, and there is nothing on the Sirius web site about this. And the customer care agents don't know about it either. It's a big secret that is only learned by surprise and disappointment. Great business practice, eh? One thing I'm grateful for is that I didn't fall for the "its your receiver; take it to the dealer" line of malarkey. Imagine how much time and money that would have consumed! Everyone was nice enough and willing to help. But the large amount of incorrect information or inability to commit to a promise is really appalling. It's just not worth it to me anymore. Adios after more than a decade. AMF. read more

Sirius radio has lost there rating from me . They have gone from 5 star to 1 star unless you like listening to the same thing over and over u should try another option . They have lots of radio channels but they all play the same music it is just a different radio station. Where did Howard stern go? What happened to a variety of stations and options to listen too. I used to really enjoy listening to Sirius but at this point u r better off listening to Pandora or Apple etc at least you get to listen to what ever you choose . Sirius is truly a disappointment lately I guess they have the customers and are making money and they just don't care if you listen or not. read more

I had frozen my account due to Covid and not working I had not used this radio service and had called numerous times to keep it on hold now receive a bill stating that I owe them money when I have a credit with them I've been on hold for 45 minutes when I get disconnected trying to speak to a supervisor to correct this so now I'm trying to get my money back cancel my account and now I have to be on hold again for a lengthy period of time I would never use the service again read more

I have tried to turn off my service three times. These people don't give up. They got me for first six months free then they get you and won't let go. I have to walk in bank and turn payment off physically. This company is a pain in the butt and I don't recommend them. There staff is trained to take all measures and never let go. read more

I recently received a $225 bill from Sirius that was totally unexpected. I bought a car radio with a FREE three month subscription and after the term expired I decided not to renew. 1 year later I get this bill for 225 dollars. I call them and they said that" it wasn't s bill, it was a radio subscription opportunity." What an awful way to solicit new business. And Then, they try to shake me down for 33 dollars for not calling in to cancel after my 3 month subscription expired. After jumping through all the hoops, they zeroed out a balance that should have been zeroed out to begin with. It was an awful way to solicit business! For 9 dollars a month I can listen to google play! Sorry Sirius,get serious and honest with your customers! read more

Sirius radio love it until now. So you PAY for your subscription but because of their engineering challenges / short sightedness, will cut off your favorite station to reenforce sports channels without warning. Very disappointing read more

Stations are great. Every year when trying to renew they start by sending bill for twice previous year's total or closely thereabouts, 60 days prior to renewal date. Then when trying to renew early, you fairly and really cannot. Given run around on phone about not knowing what specials would be in 2 months, etc. They are pretty much always the same for renewals, but only if you ask and insist.They try to get me to renew by sneakingly applying 2 paid months left as a credit and billing from today without clearly explaining. This company is a nightmare to renew with and the only game in town; unfortunately. Have to call back in March which renewal date is end of. Then and only then I can renew for over $100 less annually than the January quote.m Every year is same game. read more

Like many people here with low-star reviews, I got a 90 day free trial with a new car. 6 months later I received a bill after telling a dozen callers I did not want to renew my services. Then I get told I can only be put on a do-not-call-list when I ask them to delete all my information from their system. Apparently I'm subject to policies I never agreed to. This reminds me of the Wells-Fargo fiasco from couple years ago.... read more

I have had Sirius Radio for a couple of years now. Although I kind of (could easily live without it!) like their programming, whenever I have to renew my service it is a nightmare! They always sign me up for the "All Access" package, I pay my bill, then after a few weeks when I try to tune to one of the two channels that I want to listen to, it won't tune in! I then give them a call and they say that I only have the "Select" package and if I "upgrade" to the all access package for an additional $25 per month I can get the channel I am looking for. It's ALWAYS a big game that they play and I have finally decided that the 50 + channels I get for FREE on regular radio is more than enough! I'm not sure if it is incompetence or they are just lying! But, either way I am done with them! read more

I have had yet another frustrating experience with the account management department at Sirius....spent over 2 hours trying to get my car and sat radio renewed. Should be easy, right? This is their business and how they make money. Why then, do they have people that speak poor English and understand even less? If I didn't like the service so much I would say good bye. read more