During a very difficult time for our family, Assisting Hands was there for us! Each caregiver…read moredemonstrated exceptional care and always with compassion. Regine, Sa-anne and Ino were beyond the best and can not express our gratitude enough. Kerri, the Care Coordinator worked with me to assign the perfect care that would fit our schedules. She went out of our way to ensure we received exactly what we needed. I highly recommend this agency to anyone looking for caregiving without the worry.

From the admin staff to the caregivers themselves, my family and I were extremely happy with the…read morecare my Mother received. The Health Aids were always on-time, totally professional, skilled and compassionate.

Jared and Jason at Life force placed us with a wonderful aide named Tabitha. She cared for our…read moremother until her passing with the care and concern as if mom was her family member . The agency is very professional and quick to respond to to any questions or needs . Our family would wholeheartedly recommend them . The Many Family

I contacted life force when my dad could no longer be cared for at his assisted living home. Life…read moreForce placed a very nice woman named Bertha. Bertha was kind, sincere, and professional. She took very good care of my Dad allowing him to spend his last weeks in familiar surroundings. Jason was very communicative and always available. I would highly recommend.

I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Would not recommend. The care that was given to my 92 year old mother was awful. Lazy, talked on…read morethe phone . $9,500 month for a live in who 1. Short fused and did not like to do anything except sleep , eat, talk on the phone. My mother was calling for someone while she the live in was in the phone and eating. She ignored my mother . My mother got up and was by the end of the stairs case. Who could barely walk. It's on camera. This company hires unqualified people . It's all about the money $$$ that aid should have got off her butt and tend to my 92 year old mother but to lazy. I did all her work . She was getting paid for doing nothing. We fired her. This company is a disgrace and should be ashamed of themselves.

I am not sure what the previous reviewer's problem was with Aquinas. I am a physician myself, and…read morethey have provided dependable care for my mother for many years. They are honest, dependable, and have never let me down. That said, it sounds like the reviewer turned over total care of a highly dependent individual and expected miracles. Unfortunately, time goes on, people get older, and they do slowly "shut down" as she laments.

The team at Lean On We are phenomenal. Supportive, organized, skilled and compassionate through…read moreeach phase of care my mother has needed. Introducing a number of candidates to me virtually to choose from and vetting any individual that they recommend. Following up and responding very quickly to any new need that arises was especially helpful. I highly encourage you to work with Lean On We during any phase of care for a loved one or yourself. I am grateful to them for their expertise.

Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful

Dear Bonjour Home Care team,…read more Thank you for everything you have done for my Grand Father. Your services to my Grand Father was outstanding. The home health aides treated my Grand Father with respect, care and love. My entire family never worried when he was in their hands. Great communication with the office staff too. I highly recommend Bonjour to anyone in need of care at home.

Absolutely wonderful service!! My parents are more than pleased and I couldn't be happier myself!…read moreFantastic staff, attentive and professional. So glad we could have excellent care that I can feel confident about!