The only reason this is a maybe is I didn't actually rent a vehicle. The conversation and customer…read moreservice was above par. I will definitely be reaching out to them the next time I am in the area. Super friendly and helpful. The vehicle that would have been available to me if I was in tone longer was a 2024, which impressed me.

Something is clearly wrong with this operation, at least at the moment. I had a similar experience…read moreto the previous customer, the one who never got a rental confirmation, but worse. My first interactions with this shop (through a man named Mark, who I believe is the owner) were extremely pleasant, informative, and auspicious. This too was more than a month ahead of the rental. Mark promised to send a confirmation the next day, but it never came. When I called to follow up a week or two later, Mark said he typically doesn't send confirmations until a couple of weeks before the rental. (To be fair, he never asked for payment, so at least I wasn't getting scammed.) But still, this was a strange and highly unusual policy, which made me uncomfortable the more I thought about it. So a few days later I reached out, politely insisting on getting sent a written confirmation. No one answered. Over the course of a week, I left several messages, both by text and phone, to both Mark's office number and his cell phone. Never heard a word. I'm guessing Mark rented the vehicle to someone else, who perhaps wanted a longer-term rental, offered more money, who knows. In any case, I did not want to risk showing up to find no car available, so I rented somewhere else. Too bad. This shop's prices are good, and their jeeps are probably in good condition. Like the previous reviewer, I hope they fix their customer service.

I had a very disappointing experience with Rocky Mountain Black Car. I booked a round trip from the…read moreDenver airport to my family's new home in the moutnains southwest of Denver. The email confirmation was for two trips on my day of arrival. I called and got the confirmation corrected. 4 days prior to my arrival, I called RMBC and asked how will the driver contact me and pick up location. i explained to Craig it was my first time at DIA and was a senior traveling alone for the first time since my husband passed. He said the driver would be call me upon my flight landing. I received no call and when I called RMBC- i was told the driver would be there in 15 minutes. ??? I was picked up 45 minutes after my call. I called RMBC and was told by Craig my reservation did not get changed with their new booking system. "it happens- not the drivers fault. He gave me a credit of $75.00.and offered to cancel the return trip to DIA on 12/28/24.He agreed that he remembered my confirmation call a few days prior. I like to give second chances, but the nice sedan did not show up-but an Uber driver who got lost and did not have WIFI to find the way out of the mountains. I was trying to call my family for help. Finally-the driver connected to maps. He drove above speed limit, texted while driving and was accepting Uber rides as we neared the airport Dropped me off at arrivals instead of departures. I called Craig at RMBC who offered a refund. Truthfully at my age-I just wanted a safe and predictable car service experience comparable to what I have at my homes in San Francisco and DC.

Not reliable and unprofessional. Upon calling this establishment it was made clear the car had to…read morearrive at certain time for it to be practical to pay for the service. The gentleman on the phone(Craig) assured us the ride would be there in an hour in a half given our location. After and hour had passed the driver then messages that it will be an additional hour, for a total of two plus hours. Had we known, we would have never booked the ride for we would've been late. Called to cancel immediately and was met much hostility from a woman named Jessica. Jessica rudely expressed that they aren't accountable for their errors, no refunds, and refused to escalate to someone who could provide some kind of relief. Completely ignoring how their misinformation directly contributed to a major and costly inconvenience.

Absolutely amazing experience! Highly recommend the glamping tents! It's very cool at night during…read morethe summer! I would say it got down to 50 degrees at night, but they provide an extra comfy bed with tons of blankets! We were extremely comfortable! They had full bathrooms with the tent. So shower, working toilet, and sink with hot water! They had a cooler with ice ready for us upon arrival. The cooler had cold water bottles and coffee creamer. They also had lanterns fully charged for us. They had a coffee maker with sugars. The tent is situated on top of a deck off the ground. Can walk barefoot around the tent area. At night, you can see all thr stars and milkyway (as long as it is a clear night). They have a ton of activities to take advantage of! We went on the ATV tour in the morning, and it was absolutely worth it. Shout out to Above and Beyond Tour! Thank you to Greg for the fun tour and Craig! Highly recommend the ATV tour! Also, we did the horseback riding! Wonderful and friendly staff and horses! I had King Kong, he was quite the snacker! My bf had Mohab. BEAUTIFUL VIEWS at this ranch. Wide open skies and mountainous landscapes with a rich history! Don't skip on this place! Run, don't walk, to book a reservation. We stayed 2 nights, and wish our trip was longer so we could have stayed longer. We did go on a night hike with the lanters. They have chairs out on some trails to enjoy that big starry night sky. This is definitely a place we would love to return to!

We booked the sleigh ride with dinner on Jan 1st. Venue is beautiful, food is good and service was…read moreexcellent! There wasn't enough snow for a sleigh ride, so it was a wagon ride instead. We still had a good time. Fireplace was burning so the atmosphere was cozy and the music was fun!

Excellent, professional, and easy! Garrison flawlessly handled three rentals for me within ten days…read more(Cayenne, G Wagon, and Escalade). All the vehicles were brand new, exotics that were waiting planeside upon arrival at Vail Valley Jet Center detailed & full of fuel. The paperwork was simply handled in advance, all I had to do was walk off the jet and get into the vehicle. Departure was equally smooth, I parked planeside, left the keys in the vehicle, and boarded the jet. There is no other service in Eagle County that delivers at this level.

I stayed here for three nights during our trip to Beaver Creek and Vail Ski Resorts. The room comes…read morewith a kitchen, dining room and living room, very spacious for a small family. The hotel has really friendly and helpful staff. It also offers free shuttles going to these two ski resorts and back. There is also free ski valet where you can store your skis overnight and they will clean it for you. The parking here is $45 per night unless you're a villa resident. The spa here is $250 + 22% mandatory service charge, which comes out to be $305 per 80 minute session.

Had a nice stay overall. The property, including the main building with pool, spa, and fitness…read morecenter, is beautiful and such a relaxing environment. Loved the infinity hot tubs, the flavored water in the locker rooms, and the steam room. A great getaway to recharge!

We had a wonderful time!! Fantastic views and a lot of fun!! Our guide was courteous and…read moreknowledgeable.

Where do I even start?! Mountain Musher provided us with one of the best experiences ever. From…read morestart to finish, they went above and beyond. When we arrived at the meet-up destination, we were pleasantly greeted by Brock, who gave us some information on the ride up the mountain. During the drive, he gave us great tips and some insight into what the sled ride would be like! When we arrived where the dogs were, we were greeted by other mushers and were guided to which sled we would be on. My boyfriend and I got to do our own rides with our own musher, making the experience that much better. I got to go with Wallie and my bf was paired with Brock. Let me just say that this whole experience was pure magic. You can tell these pups really love what they do, and their connection with the mushers is like no other. During our ride, Wallie was so sweet and gave me some background of the area and the kinds of animals they usually see. He told me the background of all the pups and how long he has been doing this. We stopped halfway to have some hot chocolate and homemade pumpkin bread (YUM). Wallie spoke about how his wife Denise loved baking and, let me tell you, that pumpkin bread was AMAZING. During the break, make sure to make your way to the pups and give them all lovings! That's what I did! When we finally finished our ride, we went into a small tent they have where they sell items Wallies daughter makes (i.e., paintings, ornaments). We bought a painting and an ornament as a keepsake of a wonderful experience. If you are in the area and are looking for somewhere to dog sled, this is the place to do it. Although we already did it once, we will return if we come back to Colorado because we enjoyed it that much!

Check in is at 4:00pm, so go ahead, check in online 24 hours ahead and arrive at 3:15 like you said…read moreyou would. Stand in the line and be told that .... check in time is. .... 4:00pm. So leave, hang around somewhere and come back, get in a longer line because now everyone is trying to check in. And read the notice - there is a $10 parking fee per day to stay at this motel. Have you ever paid an additional fee for parking when you are paying almost $200 for a night's stay? Buyer beware, it seems like everywhere else in Glenwood Springs charges $10 to park, too. Room was nice. They upgraded us to the honeymoon suite which was just more space. Who needs a fireplace when the air conditioner never shuts off. And if you plan to play pickleball at this place because it's available- do not do it. The court is ROUGH with non-skid pebbles that chew the ball to shreds and would leave serious scars if you fell

I'm not expecting luxury staying at a Best Western but this one is definitely well below brand…read morestandards. The photos are deceiving, but it really is a rundown motel. It feels like they took over an old property and didn't do much renovation. Tattered carpet, cheap mattress, and a room that you won't feel comfortable walking around and without shoes. For the cost, there are much nicer properties close by for similar price. Parking lot was very empty, so I'm not sure how they are charging the rates they are and staying open. Staff was rude and nobody was at the desk when we walked in either. AVOID!!!

Facilities were clean and the hotel was in a convenient location. Shower is small unless you are 5'…read more6" or shorter but we made it work. Breakfast bar offerings were varied snd kept well stocked (we ate around 8am which is a midpoint of their service window. This is our 2nd stay within a year and they kept the hotel's facilities well maintained.

Gave the La Quinta in Glenwood Springs 3 stars--decent stay overall. The front lobby and breakfast…read morearea were nice and welcoming, and the morning spread hit the spot before hitting the road. Staff was fine, nothing over-the-top but got the job done. The room itself? Just okay--clean enough but a little tired-looking. Best part was the location--super convenient for exploring the area. Not amazing, not terrible. Just... fine.