I picked this hotel for price and location, and I stayed for one night. Tried to get a watertaxi…read morereservation, but for whatever reason, i couldn't call the number provided by Hotel Serenissima, who reserved the watertaxi for me. I ended up taking a public waterbus for a fraction of the cost of a private watertaxi. My recommendation to you is to do the same, and save the difference to treat yourself to shopping or indulging. Exit the waterbus at the Rialto bridge exit, and use a maps apptoguide you on the easy 5-minute walk to the hotel, which is also only a 5-minute walk (other direction) to Piazza San Marco.
I was greeted by a friendly woman, who seemed to speak a llittle English, but was able to assist me with my combination of limited Spanish, and non-existant Italian, save for a sentence or two that Google translate helped me with. I arrived before official check-in time, but you can leave your bags check-in day and check-out day, while you explore Venice.
I would describe Serenissima as a charming bed and breakfast. My room had dated furniture, but my in-room sink and bidet looked to be recently updated, and my room was very clean. The TV worked, as did all the light fixtures and electrical outlets. My mattress was more firm than I like, but I had no issues with discomfort during the night or after I woke up.
I asked for a room with a private bathroom. They don't have ensuite bathrooms, but I was given a key to my own bathroom, a few steps from my bedroom, which had a lock and key, as well. The bathroom was also very clean, and they provided bar soap and hair & body wash.
A hot breakfast buffet was included that featured scrambled eggs, quiche, bacon , ham, bruschetta, assorted bagel and croissant sandwiches, fruit, fruit juices, coffee, and several other items, so breakfast FAR exceeded my expectations!
Emtrance is open 24 hours, and I interacted with 4 different staff members, all were 5-star level professional and welcoming.
Overall, I will say that Hotel Serenissima exceeded my expectations and provides an excellent value!
When you leave for the day, you'rw supposed to leave yoir key with the front desk, which I missed at check-in, but they forgave me, since I didn't lose it. The key chain is heavy and bulky, so best to leave it with the desk than to carry around all day anyway.
