I felt she was unprofessional when she didn't show to an appointment without calling us, not even a…read moretext. She said she sent an e-mail, but I never received. Weird because we were always talking by phone or text, but to cancel she used e-mail. She is a student and was likely too busy with school to bother calling me? Gillian refused to honor the groupon and I had 2 days to find another photographer for my son's birthday. FUN! It looks as though she didn't think the money $75 groupon for 1 hour was enough for her efforts? I felt so stupid. It seemed to me by the way she treated me that she was immature and unreliable... and since she said she didn't care if I gave her a bad review. Here it is...Then she went to her facebook account to bad mouth me and call me names and tell her friends a different story.... here is what she posted: "...Then told me I'm unprofessional and to expect a negative review. OK but she's gonna be in for a surprise when she realizes Groupon won't let you leave a review until the voucher is redeemed. Also lol fuck off" A lot of integrity huh, Gillian?. And then Gillian posted this: "She left me a review on thumbtack..... Which i don't even use. Plus I can post a response to her review, which I did. Lol. Bitch". I have print screen of everything Gillian -- you can delete it now, but I have the history. This is Rochester -- a small city being professional is very important. It seems very naive of you to go to you friends and potential clients on Facebook to badmouth a customer... and I don't care. But your reputation should. By the way on her facebook she says family photos isn't even what she would like to do for living...I have a print screen of that too. Good luck!

From our experience Gillian's work is terrific (and a good value too). Barbara and I were looking…read morefor some subtle informal portraits shot in an urban setting. We added that we wanted our dog included. She took up the challenge with gusto and we are so happy with the results. I highly recommend her services.

We were incredibly lucky to have Jacalyn as our wedding photographer this year! On a hectic and…read moreemotional day, Jacalyn was organized and composed. She ensured we got the photos we had previously discussed together, and guided us in making the best decisions to ensure our photos turned out amazing. Jacalyn nailed it - she captured so many genuine moments throughout Sonnenberg Gardens perfectly. From candid shots that made us relive our walk down the aisle, to posed portraits, each photo felt meaningful. It was almost impossible to choose favorites when it came time to display them on our walls! If you're searching for a creative wedding photographer who will deliver exceptional photos and will add an aura of calm to your day, look no further. We highly recommend Jacalyn--you won't regret it!

From the owner: Jacalyn is a timeless portrait & wedding photographer based in Rochester, NY & the Finger Lakes…read more Specializing in digital and film.

Five stars are not enough!!! Mary did our engagement & wedding photos and we plan to travel to WNY…read moreto use her for the rest of our family photos - forever. We found Mary by accident from another random photographer I'd reached out to who was unavailable for our dates. She was at the top of his list of recommendations. Mary is so incredibly talented and worth every single penny. The best part of her process is that she really takes the time to get to know her clients, which makes getting those amazing photos easy. My husband is very camera shy and Mary knew exactly how to help us open up and be ourselves. I struggle with body image issues and Mary made me feel very comfortable in my own skin. Our wedding was very intimate (only 75 guests) and by the end of the day Mary fit right in with our whole crew. Book her, and fast!!!

We absolutely love working with Mary!…read more She has done two photo shoots for our family and we couldn't be happier! Mary is super easy to work with and does such a thoughtful job. We spoke about our expectations beforehand and she captured exactly what we had in mind-actually even better than we imagined! She is quick to respond to emails and sent our sneak peaks and edited choices super fast. Her style is dreamy. She keeps our young kids entertained and happy while perfectly capturing their personalities. She always has a great combination of staged and candid shots. Her prices is fair with no hidden costs and well worth the investment. We will cherish these photos forever! We can't wait for our next photoshoot with her. She's simply the best!

Michael was super professional. His pricing packages vary from economical to the works…read more His pictures are fantastic!! My husband and I are still getting compliments on the photo we chose as our thank you card. (See below) I like how he sits you down to discuss your wedding vision. Then he asks you whats important to make sure he captures. I asked for him to get lots of photos of my mom with her family and siblings specifically since she was fighting cancer. We're glad he asked and we're glad he delivered! Make sure Michael is on your list for interviews when your checking out your photography options. You won't regret it!!

We are so happy that we chose Mike as our wedding photographer. Our pictures came out fantastic and…read moretruly captured the beautiful emotions of the day. Our families absolutely love them and numerous people have commented "what a great photographer" - we couldn't agree more! Additionally, Mike was great to work with. He was very organized, responsive, and helpful in many ways, such as helping us plan our itinerary. Thank you, Mike!

My company is looking to change up our headshots from professional to more relaxed and we hired…read moreKelly for the job. She was such a pleasure to work with. If you're like me, getting pics completed in a photo shoot like session, I'm totally uncomfortable in front of the camera. Kelly did such a wonderful job in ensuring I felt comfortable and explored different poses. I even saw she does senior pics and my son will be a senior next year. I'm considering hiring her for the job. Located in the Village Gate area. Parking was easy and door 1 was easy to find. Navigating to the 4th floor (door pic attached) was easy as well. Loved the history of the building that Kelly told me about as well as the preserved historic look of the building. Highly recommend.

I have worked with Lauren as our event photographer since 2013. I've hired her to photograph over…read more50 of our events. AMAZING. She's so easy to work with, responsive via email when I reach out about upcoming opportunities, and prompt. She always clearly sets expectations and pricing for what she can provide, how long it will take her to edit and send the photos, which always come through Dropbox in a timely manner. If there are occasions where she isn't available, she's provided recommendations for other photographers with a similar style. Any opportunity to recommend her to people seeking event or wedding photographers, she's the gal I suggest. Can't wait to continue this relationship for many occasions to come!

Lauren shot our engagement photos and wedding in September 2016. She was a pleasure to work with…read morethrough out the entire process. She was easy to communicate with and was prompt at answering any questions. Our package included engagement photos so we were able to meet and work with Lauren before the wedding and get comfortable working together. Right away I knew we had made a good choice in hiring Lauren. She coordinated everything, helped us decide on a beautiful location for the pictures and put us at ease being in front of the camera. Come the day of the wedding it felt more like Lauren was a friend rather than a vendor. She did a great job of organizing and keeping our wedding party and families on task. No easy feat! Lauren was able to get beautiful photos of every aspect of the wedding without ever being intrusive. I would highly recommend Lauren to anyone looking for professional photographer.