Great experience here. Very professional and courteous service. I requested a quote for a window…read moretint for driver and front passenger windows on my F-150 and they explained their packages to me and it seemed reasonable so I decided to make an appointment. Their office is very clean and modern with some drinks available in the lobby. I brought my laptop and used their wifi while sipping on my drink. I forget the name of the owners but they did the work very efficiently and they were finished before I knew it. During the whole process they were very communicative which I appreciated. So far I've had the tint on my F150 for about three weeks and I could not be happier. Wife is no longer burning up in the passenger seat (main reason for getting a tint in the first place!) and she stays cool, which means everybody is happy. I highly recommend this place, they have earned my business and trust. Will be talking all our vehicles here for all tint/wrap work.

Super fast and great quality! They were sooooo kind and walked me through everything they did and…read moreit turned out even better than I expected. Definitely recommend!

Paul and his crew did an excellent job tinting the windows of our home. Some of them were very…read morehigh up and required a 14 foot ladder to reach. Paul handled that tough area with no problems. Paul was professional, timely, and answered all of my questions. After the initial install he came back to do one final check to ensure everything was done well. I would work with Paul again.

BLUF: Paul comes across as a professional charismatic business owner, however I paid cash and then…read morehe ghosted me after I discovered his team damaged new custom racing seats (worth $14,000) during my tint installation. DO NOT bring high-end vehicles to this small business. Instead, choose a larger company with routine experience on premium vehicles. You may pay more at a larger business, but you're vehicle will be serviced correctly the first time. (Long Review) I usually go out of my way to support veteran or black-owned businesses, it's unfortunate this will be the last time I do so after experiencing yet another janky experience from this demographic. I used Paul before for window tinting on my house, his team did a great job and I figured he'd do a fine job on my dream car. The dealership recommended their own tint and PPF shop, but I was sure Paul would take care of me. After taking delivery of my new car, I brought it to Paul for his service. I spent around $3k for tint and PPF, yet Paul failed to QA/QC the work from his team. I acknowledge mistakes will happen, however he kept my new car for 5x days only to release it to me with multiple mistakes present. I've had tint and PPF on cars before and it only took one day, but I trusted Paul's judgment. I'll give him credit, he took accountability for the mistakes and offered to fix every issue. Per Paul's request, I paid him in cash and he asked me to come back next week to review the tint and PPF confirming everything adhered to its surface. After taking the car home, I noticed the seats were damaged with deep creases and muddy footprints on the back of my carbon bucket seats. The installer neglected to properly care for the interior while installing the window tint. In addition, the driver-side window made a "crunchy" sound when rolled down after the tint cured. I immediately messaged Paul and he gave me a call the next day asking me to come to the shop. Paul was happy to review my problems and made note of everything. He even brought out his installers for some real-world training on what not to do... Of course I didn't like my car being used for training purposes, but I appreciated him trying to train his inexperienced staff. We also discussed the leather seat repair and he requested I secure a quote from the dealership. He then told me his admin clerk would give me a call the following day to set up a new appointment... she never called. I tried helping out Paul by not only securing the dealership quote but also securing two third-party local leather repair quotes. The admin clerk followed up with me a few days later to bring my car back for service. I chose to bring the car back the same day they texted me around noon. Paul appeared to be stressed and wanted to drive me back to work IN MY CAR after I had driven to his business... for unknown reasons, he would not use his company vehicle to take me back to work and he declined to offer his pickup service. Once again, he wanted to keep my car overnight and pick-up tomorrow; again not offering to pick me up. Paul did a great job with repairing the window tint and PPF, but he avoided speaking to me. His admin clerk secured my car and brought it to the front of the building. The car looks better but Paul ruined the new dream car experience for me. Before bringing my car to Paul, he would promptly answer all of my calls and text messages. It's the weirdest experience when these types of people have a change in demeanor after they've got your money. Soon after paying Paul, my calls would go to voicemail and he stopped replying to my text. Paul's admin clerk will sometimes text for him so you never know who is replying to you. All in all, I don't think Paul is a bad guy but his lack of professionalism in addressing an issue caused by his team is only kicking the can down the road. I've now had to seek legal counsel and prepare for court, this could've all been avoided if he chose to pick up the phone.

Started last year when they installed new cameras in my Raptor and they kept shutting down…read more Finally figured it out that they connected the power to the wrong circuit and had to take it back again. Fast forward to this weekend. Took my wife's brand new explorer in for same cam system. They mounted the rear one upside down and when they got over spray of soap from the tint job next to her car they covered hers in soap. When they tried to wipe it off they used and old rag and scratched the hood and side panel. Good thing I had my go pro recording. They denied it even though I got it on camera so I will take the legal route.

My stereo wouldn't let me play my cds, so I took my car into them. Jessie was at the counter & Rick…read morelooked at my car. They got it fixed. It was a software issue. They both were great. Someone changed store hours on them & didn't tell them, so when they got there, there was a waiting line. They handled that issue with great finesse. Thank you to Jessie for dealing with me so well, when I got upset. He did nothing wrong and I took my frustrations out on him. I did apologize and he was gracious enough to forgive me. Thank you to Rick for making me feel better about my stereo and for getting it fixed. Great job guys!!!

J9's did window tinting on my SUV and I had a wonderful experience. The day of my appointment, I…read moreneeded to get work done while the windows were being tinted, and I had a bit of a time pinch and needed to hustle out of there pretty quickly. I was able to work comfortably in their lobby and they even finished my car earlier than promised. They're clearly great at what they do and take pride in their work. My windows are flawless! We compared pricing across a few businesses and J9's seems to hit the sweet spot of both quality and affordability. Really glad we went with this business and will definitely be suggesting them to friends and family.

Talk about amazing!!! Had my windows tinted in record time,…read moreefficient, courteous, quality job. I highly recommend J9 luxury auto detailing for your window tint. THE BEST!! Donna

Quality, attentive work! The gal at the front desk was so nice and helpful! She really explained…read morethat they are not just a tinting place, they have many other services to protect your vehicle! Very happy I found Precizion my car looks awesome.

Excellent service! They're so friendly, accommodating, and quick! Got my tail lights and few other…read morethings on my car smoked and it looks amazing now.

Joey runs a great shop. I had an issue with the roof rack on my topper (bought somewhere else, and…read morethe crossbars came off!) and he graciously addressed my need without charge. Quality, speed, and - above all - a willingness to help, and not turn someone away. I can't give Autoplex of Colorado Springs a high enough recommendation!

I had not heard about Autoplex until I was shopping to have my seats reupholstered. I called a…read morecompany called Katzkin which does new leather kits to be installed at local shops. They aren't seat covers but an actual replacement for your old leather or fabric seats. I got the kit ordered from Katzkin and got an appointment setup with Autoplex to have them installed. Nate was the installer for my vehicle. The job was difficult because of wiring issues for the heating and cooling in the seat kits and placement of switches. When I got the vehicle back there were some issues with the install. The passenger seat was loose and the heating and cooling stopped working almost immediately and part of the install on that same seat looked like it was kind of Jerry rigged. I was advised by Nate that certain things were not included on the kit like they should have been from the factory. I got hold of Katzkin and showed them pictures and they sent out a new front kit and recut the leather to make sure the fitment was right. It came out perfect on the second attempt. Everything working and everything looks good. I am very happy with the work done and the fact that both Autoplex and Katzkin did what they needed to in order to make things right. I know stuff happens and not every vehicle is the same, so I was never under the impression that there wouldn't be issues. I was just impressed by the fact that both companies stood behind their work and when it wasn't right neither tried to get out of it. They acknowledged it, addressed it and fixed it. I hope everything lasts and that there are no other issues. Only time will tell, but as for now I am very happy with Nate's work and the product that Katzkin put out.