I came into Steffel because I knew they sold the brand of watch that I own. My watch needs a new…read morebattery, and I went to the desk displayed/sold watches. I asked the saleswoman in that section if she could change a my battery, and she said, "No. You have to go to a Jeweler for that." O.K., that's acceptable. What wasn't acceptable was when I asked her where the nearest jeweler was located... how do I get to one? I told her I am not from here (although I have lived here for about a year, but I didn't tell her that) and she looked at me, very serious, and proceeded to ask me, "Do you have a cell phone? Get on the internet and type in 'nearest jeweler'..." She was still talking, but I had begun to walk away at that point. THIS is by far the rudest, of rude interactions with customer service that I've ever had. Even on a bad day, this is NEVER an acceptable way to talk to a customer.

Very disappointed experience at this department store. I just bought a Chanel lipstick for my…read moresister and 5 minutes after I found out it was not what she wanted and decided to return it. The ladies at the makeup register rudely rejected my request stating that they accept no returns! Even 5 minutes after a purchase!!! Wow!!! Never again will I step foot in this store of entertain the idea to purchase ANYTHING from their makeup department. Very low bar service and a major disappointment! Stay away and purchase your make next door from Douglas!!!

I was as soooooo happy to see a Hema in Vienna! Oh how I've missed you! Originally, Hema, is a…read moreDutch store that I grew up with when visiting my Opa and Oma in the NL. While sight seeing here in Vienna, we made a special trip here. I stocked up on ontbijtkoek, stroopwafels, Dutch almond cookies, and the best kitchen towels ever! In fact, most of my kitchen towels are from Hema, and they have lasted for years! Here I found grey and white print tulip towels and rose colored Amsterdam house print towels- I stocked up on both. They have a great selection of stationary too. This store was on the smaller side. Hema in NL is department store sized with a hot food area made to order. But, no complaints, I was just so elated to be here : )

I LOVE HEMA! How lovely to find a little piece of Amsterdam in Vienna! Great selection of…read moreoffice/school supplies for the uber cool set and loads of fun things for the home. If you're having a party, this is the place to start. You will be dodging excited tweens but, hey, at these prices, it is worth it.

BEST VINTAGE SHOP IN VIENNA…read more check the page in facebook and like it! http://www.facebook.com/pages/Vintage-in-Vienna/350870995835