I am very impressed with their customer service!!! I am currently 9 months pregnant and a little…read moreindecisive. Effie was helping me out last week and ordered some slippers from the warehouse because they didn't have the correct size in stock. They said they would hold them for me as long as I needed knowing that I could go into labour any day! But today I was able to pick them up and they felt a touch big so she offered to order a different size which I was very thankful for! I I also found a pair of boots today and I wasn't quite sure on sizes so she also ordered a different size before I purchase them so I can try them on and make sure they are perfect! I find this very accommodating and high quality service! I'm very thankful for all their help and understanding. Thank you Effie!

Thank you for introducing me to Vionic! So comfy and stylish. Excellent customer service.read more

Great customer service. The last time I was here the salesgirl was super helpful while I tried to…read morefind some black heels that fit. Unfortunately none were comfortable, but I've bought shoes from Aldo before so I know there's hope. They always have tons of cute accessories too. I've bought earrings, sunglasses and purses from here in the past. I can definitely always find something I want!

Bambie took me on a tour of four Aldo shoe stores in Downtown Vancouver and on Granville island…read more She was seeking a specific pair of boots. Even though the website said that the boots were in stock at the stores, the information was plain ass wrong. None of the shops actually had the boots in her size. A sales person at this location was quite honest, she said; "The inventory system is not very good. I show on my store data base that the shoes are in stock here, but they are not. They are in stock at the store on Robson street." We walked to that store. The boots were not in stock there as well. 2 Yelp stars for giving Bambie and me a time wasting run around. Funny aside - I was wearing my high top Aldo sneakers while we did all the walking between the stores. I got mine at a Nordstrom rack in California. I paid 70% less for them there than the Aldo store price.

Just amazing and friendly service. Top notch. Highly recommend this store.read more

Great customer service. Jasbir in the store helped me and my wife to buy 4 pair of shoes. She was…read moretirelessly provided great customer service by helping both us to select various kinds of shoe pairs. That is why I decided to write this review so people like her need to rewarded appropriately.

Probably the best customer service I've had with an international company. I will be a repeat…read morecustomer. Ordered a pair of boots I've been searching for and found here at the most affordable price. Owner personally guided me on purchase via email communication after questioning sizing.

Best shoe store in Vancouver! Like the other reviews I could not stop at one pair, bought 2 pairs…read moreof boots and was back for 2 pairs of shoes within a couple of weeks. I sent 2 friends and they did the same thing. Great service from the knowledgeable and shoe passionate owners. Highly recommend.

Exceptional service from oh-so personable manager "James"…read more Was well worth the distance visiting this Langley Skechers Store. Immense selection, as was James patience and expertise. Thank you for a good experience, will definitely return! Deb D. in Delta

Manager accused my husband of wearing the shoes he was returning…read morerude manager in person and on the phone just a return no money exchange guess they do not want the business can shop anywhere to get the product so dont go there

I visited the Langley location on Boxing Day to exchange a pair of boots I had received as a…read moreChristmas present. I had driven along this Fraser Highway strip multiple times, but I had never been inside. A cute tiny boutique that boasts a selection of shoes and boots that all look to be high in quality and fashionable at the same time. The whole experience from start to finish was great! Kim was working that day, and she went above and beyond to find the pair of boots in my size. There were a few other customers in the shop and she had such a wealth of knowledge and helped them find the pairs of shoes that worked best for them. It was a joy to watch her in action. I was happy with my exchange, and I'm sure my next pair of boots with be from this location.

I'm surprised I'm the first to review! I popped in here just to browse after walking past while…read morerunning errands in the area and was very pleasantly surprised at the selection of well-made and stylish options of shoes for both men and ladies. Many brands I'd never come across before. I left the store the proud owner of a stylish new pair of beautifully crafted "Rieker" ankle boots, which I'm sure to get many years enjoyment out of. Thoroughly pleased with my purchase, as well as the helpful in-store service . Will definitely be back to browse again soon. Was also told by the salesclerk that they have a location in Fort Langley as well.

I bought some trail runners here a couple years ago. They were meh…read more The sales girl didn't know a lot about the shoe. She was more interested in the cute guy walking in. This time around, no one in store except maybe 3 employees and 2 of their friends. Possible off duty coworkers by their conversation. No acknowledgment when waking in and no customer service. I hope they improve.

the owner is very helpful and friendly. Always willing to go over and above to saw selections.read more

Awesome service and agent was very informative lots of knowledge and good advic. I have been a…read morecustomer for many years and always have been very happy with the servic.

Alysha in the Langley location was fantastic! She looked at my shoes to see where they were worn…read moreand made recommendations based on that as well as what I told her I was looking for. She listened, asked questions, was very knowledgeable, friendly and helpful. I would recommend and will definitely go back. :)