Truly Nolen has been exceptional, but Marcus even better. His pride for customer service is…read moreexcellent. Make this guy a manager! My partner and I are always thrilled with his service and we have been really pleased with outcomes for both rats and cockroaches. Thank you again!

I appreciated and agreed with the logical and humane way the problem was dealt with…read more The house backs on to the Bronte Creek ravine so mice are an annoying but minor problem in the overall scheme of things. Finding the point of entry then installing a one way door so that the rodents cannot get back into the home has proven itself to be an efficient and effective way to deal with the problem. Thank you ....

Respectful and answered all. My questions . Made the process very comfortable and easy.read more

Perhaps the worst experience I've ever had with a service company. I never write reviews like this…read morebut felt like i had to in this situation. Absolutely awful. Avoid. I called them beforehand to get clarity on how they needed the apartment to be prepared. I prepared the apartment to their liking with everything removed from the cupboards and covered with a sheet. They completed their roach spraying while I was on a work trip without me present. During the call before the service, I also told them to call me if there were any issues or if they had any questions while they were in there and I would do my best to assist as i would not be physically in the unit, and they said they would (i never recived a call so assumed everything was okay). When i returned, I received no information of what work was completed, or if any work was completed. So i called with several questions about their thoughts about the roach activity, what next steps needed to be completed on my end and what pest control I could do on my end. None of my questions were answered - instead, I was met with extreme rudeness and yelling from the female owner of this company because I missed emptying one cupboard up top with just a few items in it in my rush to get to my work trip. When I said I would no longer use their services because of the way she was talking to me, she continued to yell, and so I said I would not tolerate being spoken to that way, told her to have a great day and hung up. Despite this, I felt bad about our conversation, and emailed to see if we could start off on a new footing and reiterated my questions in email - i recieved no reply. Instead, she then reported me to my property management and lied about abusive behavior occurring during the scheduled call (of which I did not attend because i was on a work trip). Scum behavior. Avoid 1000000%, there are several other companies who will treat you way better.

From the owner: Friendly, professional services provided by our licensed, insured group of technicians. We…read morespecialize in servicing for bed bugs, ants, roaches, nuisance insects and rodents.

On August 25 2014 PPC Services treated our attic for mice and said we would have no rodent problems…read morefor six months. In the middle of September I caught a mouse in a trap in our basement. I called, left a message, but received no response. After trapping more mice, on October 8 I called again at which time the company said it would come back and retreat our house in the week of October 13, and I confirmed this undertaking in an e-mail. Two weeks later and still no sign of them and the trapped mouse count has now risen to seven. I have written to the company again asking for a refund. Frankly, I think giving PPC Services one star is a bit generous. Yes, I have received a refund but this does not alter the fact that the rodent treatment did not work. As of mid-November I'm still trapping the occasional mouse.

These people put a lot of care into their work. I've personally never seen this with a pest…read morecompany. The staff is very caring to the tenants and will do everything they can to help the issues they are facing. I've recommended Jim to friends and will continue to do so.

Ant problem. We have had a recurring ant issue for the last few years. We reached out to Chris…read morewho assured us that it could be taken care of. Their prompt and friendly service delivered what was promised. We reach out to them yearly for this service. Highly recommended!

had to call Chris for a question about some pest removal. He answered all my questions and was very…read morefriendly, helpful, and knowledgeable. Turned out I didn't need his services, his knowledge was enough. It was a great call and we definitely use him in the future if I do have any other issues that his services are needed.!!!

So this is usually a call no home owner ever wants to make but unfortunately I had to, I had no…read moreidea what I was dealing with and it was starting to take a toll on my house. The technician that I dealt with was very professional and helped me understand what I was dealing with. Thank you to the team at Rural Routes!! Zeke

From the owner: Rural Routes Pest Control protects your home, farm or business from all kinds of pest problems…read moreincluding rodents, flies, ants, cockroaches, bedbugs, spiders, wasps and more. Family owned and operated and serving Southwestern Ontario, our licenced and professional staff will keep your living or work space free of pests.

Couldn't ask for better service!! Charlie and his team are the best! Very responsive and…read moreknowledgeable.

I called Integrity Wildlife control after another local company didn't clearly explain how they…read morewould remove the skunks from under my porch and charged me $600 without solving my problem. Integrity removed the skunks and sealed the area. They even painted the material to blend in and be less noticeable. Extremely impressed with this company!