The best lounge ever !!!!! Ala carte menu and fresh charcuterie and fresh smoothies with no sugar…read moreadditive. Fresh fruits, Fresh baked bread and cookies, banana bread. All healthy and delicious! It's like a very fancy and pricey restaurant with 5 star food quality and service. Amazing ambience, meditation pods available too. Iced matcha latte with soy milk was amazing. My server was really good, smashed fresh avocado on a sourdough bread minus eggs and sour cream was a delight ! Parantha with chickpeas and green moon sprouts were super good and healthy. Love it

There wasn't anyone at the door to greet us. I wandered in and looked around to find someone…read more Finally, waiting at the door again, a woman came out and said she was dealing with stuff in the kitchen. She wasn't very friendly and since she was gone for so long, a crowd formed trying to find out what to do. She wasn't very polite and told people to get back. No pleases, just "Get back." It was hard enough trying to find which lounge was which since the signage is horrific. It was a good experience being greeted with someone who was grumpy herself!

Got here on a Sunday at 4pm and someone inside told us to come back at 430pm although hours say…read more4pm. At 420pm a man named Ramsey came in and looked surprised we were not seated so before even getting settled himself he seated us and gave us menus. Aside from that everything else was great. We ordered the Paneer Dry and the Lamb Chops with Garlic Naan. Food was delicious. For drinks we started with a couple beers and then went for a Long Island Ice Tea and Mojito. These were amazing drinks. One man came up to us and explained the LIT would be a bit longer because the person who makes bar drinks was still coming in and he wanted to make sure I got a good drink rather then just making it himself so that was nice of him. The hookah was real good too. We got two heads one was something Ramsey recommended with Skittles and the second was a Mango/Orange head. Both great. For the service, I can say this is one of the best places. From walking in to walking out Ramsey was a great server/host. He asked multiple times if we were okay and always came by to fix the hookah. He always had a smile on his face which made the vibe even better. Also played great music for us. We stayed for almost 3 hours. Overall the experience was great and will be coming back when back in London. Thanks Ramsey and team for a great experience!

From the owner: The best shisha you will ever have! Come today and try our wide range of flavours, new flavours…read moreadded all the time. Fully licenced bar with some of the best cocktails and mocktails. Our kitchen serves delicious Indian food with a wide range to choice from and our food is all Halal. We are located on the rooftop with amazing amtophere, playing the latest bangers all night. Come check us out today.

I will keep this simple 1. The line is very long…read more2. The service was horrible. Every time I asked for help they Ignored me as if my money wasn't good enough as everyone else's 3 they have a minimum charge of 25 per person 4. Most overpriced hookah I have ever smoked 5. THEY SERVED MY WIFE AND I CHEESECAKE THAT WAS EXPIRED AND EVER SINCE I GOT BACK TO THE HOTEL I HAVE BEEN THROWING UP AND HAVING DIARRHEA!!! Literally the most I paid to have bowel issues When I come back to London I definitely will not be going here ever again for shisha or good or dessert

Zero Stars. Unfortunately to leave a feedback must choose minimum one star…read more An establishment which is TRYING to be an upmarket sheesha venue but fails in every way miserably. Being neighbours to a widely known hotel, they must think of themselves as the dogs b******s but are sooooo lame. A Japanese fusioned menu which they can't cook to the right standard. Relatively high prices which the end product cannot justify. Very difficult venue to find as not signposted at all. Even the grounds they share with hotel doesn't showcase the venue so they must be embarrassed of their small time inferior neighbours! Recap: crap food, crap atmosphere, difficult venue to find, high prices, fake - being something they are not and unable to deliver to. I would avoid! Many Many Many times better and classier sheesha and food establishments available around the city, choose one of them and enjoy.

Place is amazing!!! The food is so good I highly recommend this place. The ambiance is amazing…read morethere is a wide variety of food to have and the portions are large.

Was told by robot hostess that we can only stay 90 minutes. Um yea, your restaurant is literally…read morecompletely empty at 5pm, but ok if you say so, I will make sure to not overstay my welcome. The menu is half Chinese, half Indian. A nice selection of dishes, some classics and some more modern creations. I had the pani puri shots. You can have them with or without vodka. This is quite a fun appetiser, but could have been executed better. The green water was not mixed properly and the shells were not full. Not bad though. You put the whole shell in your mouth, crunch crunch and then take the shot of green spice water. You get six shot glasses, five with the green water and one with yoghurt and tamarind, although the server called this turmeric, which it was not. The potato bhajia was pretty good, nice and crispy and a large serving. All the sauces are made off-site and purchased from a vendor (they told me). The tamarind sauce was soso, but chilli sauce was good. The mango lassi was a bit small being served in a copper mug, rather than a tall glass. I imagine this lounge is nice looking in the evening a probably the place to be in the local suburbia. But service was a bit inattentive. Literally 10 people running back and forth, but no one stopping to check on you. In an empty restaurant. At least I got a £5 off when downloading the app.

Super nice - way better than any Club I've been to in the US…read more Lovely long bar with multiple bartenders (unfortunately too early in the am for me to partake). Decent coffee, full breakfast. Staff whisking away your used plates quickly. Clean clean clean restrooms!!

My opinion of United Clubs used to be much higher. Over the years, the crowds have increased and…read morethe quality has gone down. For a few destinations - including international -- they are still a good option. In most instances when I'm on the club, the food is stocked, but is boring. At LHR, the club is larger than most and spread out with more options. The food itself is good / not great / but airline lounge food. They also have all your Coke options with "heaps" or ice if you gone without during your travels. My only gripe about this lounge is related to LHR itself. You have to walk forever to get here.

Available through priority pass the Aspire Lounge is one the best of its kind. From the layout and…read morevaried seating options to tarmac views the scene is nice while food is good, especially the ratatouille. Service from Veronica was an added bonus. She's better than some of the Michelin star staff in London!

Prob my best experience here to date, this was third time attempting entry and my second time…read moregetting access. Reason being relative to the amount of traffic this terminal gets, the lounge capacity is very limited. The waitlist can be up 45+ minutes and it's not guaranteed that everyone on the waitlist can enter before they need to board their flight. This time it appeared they were giving some priority to people who had to board sooner as long as I was willing to share a table with another customer. In this lounge the staff assign seats to each customer which isn't something you usually see, though made sense based on the small size. Since I had only about 15 minutes prior to boarding time I wasn't choosy about comfort, really just wanted to grab a quick breakfast prior to getting on the flight, so this was fine by me. There's a small bar with breakfast selection of the day being "English breakfast" items: scrambled eggs, baked beans, crispy bacon, sausage. They also had some fruit/veg juices, pancakes (via a nifty little pancake machine), a bar with limited alcoholic drinks, and regular coffee/tea options. Functional enough for a quick stop though less comfortable than some other international lounges in terms of space, but still better than many lounges in the US when comparing quality of food.

The Plaza Premium Lounge at Heathrow Terminal was honestly pretty disappointing. It was a struggle…read morejust getting inside. The wait was about 15-20 minutes, so we checked in, walked around outside for a bit, then came back and were finally able to get in. Once inside, there was barely any seating available. We eventually found a spot, but the overall experience didn't really improve from there. The food was not good at all, and the selection was extremely limited. They were out of plates, out of utensils, and even the beverages coming out of the refrigerator weren't cold. Overall, it just didn't feel worth the wait to get into the lounge. We basically used it to kill some time and grab some below-average food before the flight. Definitely expected a much better experience.

A decent spot to wait for your flight in T2 but I wouldn't budget time to visit. This plaza premium…read morelounge is tucked away on the side right when you exit security so I had some trouble finding it but overall pretty good. Food was paltry with salad and a couple of stews. There is complimentary red and white wine, along with a soda machine but cocktails are charged.

This is a fantastic lounge located inside of the Barcelona airport! You need to go through security…read moreand there are signs that will direct you to an elevator on the left. This will take you to the entrance of the lounge. All of the employees are very friendly and the lounge itself was pretty clean. The bathrooms were clean and the concierge desk had plenty of kits available upon request: dental, sewing, shaving, etc. Very helpful instead of trying to dig through your carry on for necessities. The food buffet was very nice and had a good variety of pastries, salads, sandwiches, yogurts, fruit, pizzas, cold cuts, and Spanish dishes. They also had a bunch of flavored waters, fruit juices, cappuccino machine, bottled waters, beer, wine and more. A lot of the food was very good and this was the perfect recharge spot before getting on my flight. The lounge had lots of seating and great views of the duty free shopping area below us.

The guy at the desk who checked us in was friendly. It wasn't busy and was quiet at 5:30am, but got…read morebusy by 7:00. The food and the options weren't very good. I wouldn't pay to use this lounge.

It takes a bit of a walk and a few escalators to get to the British Airways First Class Lounge, but…read moreit is absolutely worth it. This lounge has the space as in a huge area, the relaxed vibe, the very comfortable chairs and sofas to make this the perfect stop and break when taking that 15-20 hour flight to Asia with the one stop in London. Well this stop is the best. The team here is outstanding. They have a greeter 30 feet outside the entrance. There have always been 3 staff members at the check in which is in seconds. Love the selection and top shelf beverage and wine variety. Really love the ice cream cart. Get a genuine and full English breakfast here. The handy QR codes make it so easy and convenient to order and instantly receive food, drinks and amenities right at one's seat. Enjoy the ultimate shopping experience as you jump on the " Reserve and Collect" computers to reserve and shop from any store or boutique at the airport. All this while checking out the sun teasing with a ten second appearance and the planes entering and exiting the gates a few hundred feet away The team here keeps the buffet stocked and picks up used plates in a jiffy. The sad part is leaving after settling into that beautiful LazyBoy armchair and hopping on the sometimes crowded elevator( excuse me lift) as the escalators going down are temporarily out. First Class all the way.

It was my first time at the BA First Lounge in Terminal 5 at London Heathrow. I'd say it was a…read morelittle over a 4 star experience, but definitely has the potential of being 5 stars. We didn't have a whole lot of time between connections to order from the QR menu which could have made this review higher. First of all, it's a modern looking lounge with great accommodations. I love that they have a row of private & clean restrooms that have their own sink and scented diffusers. They are very spacious with no unpleasant smells that I could detect despite it being a public restroom. It appeared to be very well-maintained. The coffee & tea bar was a huge highlight. It had French croissant pastries and Union Hand-Roasted Coffee. It was the best part of the lounge in my opinion. The views of the runway were also wonderful. We saw some very large jumbo planes taking off and landing from our comfy seats. It was a relaxing lounge. We were there at breakfast time. The breakfast bar had a good variety. It could have been better had the English muffins been toasted. I'm not sure why British Airways doesn't have toasters in their lounges. What's the point of having butter nearby? I tried to make a bacon roll out of it, and it just didn't work for me. My husband asked if there was any way to toast it, and they said no. So, they won't toast it for you. I did see other rolls there that may have been a better choice but I'd already placed the muffin on my plate. Other than that, it was an okay buffet for a British breakfast. I didn't see the ice cream cart that everyone talks about. That may be because it was too early for that. There's a good selection of alcohol as well. I have a feeling that ordering from the made-to-order menu is the way to go here, and especially if they have that Loch Fyne salmon that I had on the way back from Edinburgh. It was still a nice upgrade from the typical British Airways Lounge. Hopefully I can update this review again when we return.

Simply amazing!! The food was delicious and plentiful. I had a lamb shank that was to die for…read more Quite Frankly, I have been to London several times and sorry to say overall they (UK) in general Is not known in my opinion for the best cuisine. This place excels and if you are close to Heathrow, you should Plan on visiting. You won't be sorry.

Near the airport, but away from the flight path, so not noisy. Mix of indoor and outdoor dining. No…read moretable service, you order at the restaurant counter for the food and the bar for drinks. Huge, diverse menu - truly something for everyone. I had the Chicken Supreme (good, but not great).