counter person was so nice and helpful, will be going here for now on. Alot of variety as well! So…read moreglad they ipened

This is definitely my favorite smoke shop in Eagan. Great customer service, super humble and…read morehelpful attitude, an array of high-quality cbd flower and pre-rolls! Highly recommend and I'm usually picky about customer service

Wouldn't recommend to anyone. They denied me 3 out of 6. I'm 23 and have asked them to call the…read morepolice to verify me then, they refuse and ( it's just close to my work.) Very rude workers and high prices. Just go somewhere else, it's worth it.

I bought 2 Loon Maxx pens for $54 after tax. They're $20 each including tax at a place in Eagan…read more I'll drive farther to save money.

Awesome store with even better selections and amazing customer service. This is by far my favorite…read moresmoke shop. Check it out and I'm sure you'll love it as much as me. :)

I wanted this to be my go-to smoke shop for my vaping needs, but unfortunately that isn't going to…read morehappen. I went in today to ask for a replacement of a 100ml vape liquid as the one I just bought all ended up on the floor when the cap unexpectedly popped off as I was filling my tank. (Cleaning it up? Total nightmare.) I explained what happened to the manager, let him know I was also buying something else to reassure him I wasn't trying to take advantage, and all he offered was $2 off of the $20 price. I kindly declined, paid for the other products I already had picked out, and politely let him know I won't be back. They have great prices and a nice selection, so I'm sad that the level of customer service isn't on par with the first two factors.

Visitors from California. Great customer service. Very knowledgeable and helpful. Didn't have what…read morewe were looking for in Minneapolis. We were sent to their other shop in Burnsville with a discount. Was very pleased at both locations.

There is a woman that works here that can answer every single weird question I throw her way. I've…read morebeen shopping here for about a year and always will continue to come here for the customer service and quality product.

To our Smoke Shop customers…read more Thanks for your continued and loyal support during recent changes. It is our goal to continue to offer you the best price on the products you want and the service you deserve. Stop by and visit the history of us.

This has been my go to tobacco store for probably a good ten years. You can get a coupon for 25%…read moreoff on the back of nearly every Cub Foods receipt that works on vapes and vape accessories which saves me about $5 every trip. Be careful not to linger around in the back by the glass. You will be told that you've been back there too long and seeming suspicious. I was so insulted that I decided not to get the pipe I was interested in. I would rather spend more money at another shop than to ever shop with Tobacco Valley again.

I absolutely love the customer service at Apple Valley tobacco. They've been in business for quite…read moresome time and renovated by adding lots of products and a hookah lounge, cigars, candles etc. They remember their customers and treat you like a friend. Try it and I guarantee you'll love it.

I have to say "yes, but". I generally love the store. Prices are excellent, the floor helpers are…read morefriendly and helpful. One of the things I've always enjoyed was the friendly greeting of the checkout staff. Sadly to say, lately, this has not been a given. No hello, no "did you find everything you were looking for", I've had warmer receptions from Walmart checkers. I will be back because of the first two reasons, but come on Total Wine, do better!

Found our items quickly and then asked for help on two other items. Very friendly and courteous to…read moreus. !!

Large selection of stuff and rolling papers. Unfortunately because of location they don't sell…read moreflavored vapes good customer service

I am not going to go to this tobacco store anymore. Today, the guy, who waited on me, was rude to…read moreme. I asked for the tubes that are still packaged and he reached down to the shelves and started taking some boxes out. I stated I wanted the ones on the top shelf but couldn't reach them. He copped an attitude, with me, because he had to get a ladder. Then, when I was checking out, I asked him three times if I would get a discount. He didn't answer me. Finally, he just quipped, "The purchase is made and no, no discount." When I asked for my receipt, he copped an attitude with me again. He then, handed it to me scowling. That was the last straw. When I walked out, I said, loudly, "Goodbye." I meant it for good. We had been shopping there for over 11 years! In all that time, I only had one other employee treat me with such disdain. I noticed that person wasn't there the next time I shopped there. There is another place, in Eagan, that sells the same tubes for .50 cheaper and everyone there is friendly. That's where we are going from now on, even if it costs us extra gas. They deserve our business. If one does not treat their customers, with respect, I guarantee you, they will go elsewhere.