I would have never booked with Skydive Seven Algarve had I read their one and two star reviews responses beforehand. The way Skydive Seven Argave treated me personally felt vindictive and targeted, with their attitude through WhatsApp changed for the worst after I paid a deposit. They also made us wait over 30 min to take us to the shuttle drop off. We arrived at the stop after 19:00, after the stated itinerary time of 18:30. A construction worker at the airport also followed me outside and asked me twice if I was traveling alone, when waiting for departure flight from LIS to Algarve. Throughout the day, I wasn't given any direction on where to gonor what to do, was treated rudely by security (who immediately blamed me for missing my pick up on arrival, which was an untrue conclusion they jumped to), and overall staff treatment met hostility and carelessness. Any pros experienced did not outweigh the cons. I smiled through the video despite anxiety and employee experience souring what should have been a happy day. Examples: 1. staff member with bleached hair told me my video would be emailed, one hour after I completed paperwork which contained my email address, phone number, and my request to NOT share my videos nor photos. Four hours later, I still hadn't received it. When I sent a WhatsApp message, I was redirected to email them instead. So I then raised the issues with the same woman, in person while waiting for my flight back to Lisbon, and she immediately dismissed me. Only after that interaction do you see a sudden change of heart to send me the video file on WhatsApp. 2. When I asked about the day's schedule over WhatsApp, I received a "wait and see" response. The friendly morning shuttle driver later explained the schedule and told me there was time. Based on that, I was left with the impression that my question could have been answered much more helpfully from the start. 3. My tandem instructor's approach to arranging my glasses resulted in snagging and discomfort with my hair. I told him 3 times I can undo my own type 4a bun so he can access the glasses without snagging and hurting me. My first two requests were ignored, and I ultimately undid and redid it myself within seconds after unnecessary discomfort and embarrassment. read more