These guys rock! I had a broken boot zipper that needed replacing and they were able to do it in…read moreless than an hour! The zipper looks exactly like the original, can't tell the difference at all. I also had my heels replaced and added rubber soles on a few pairs of my boots a few months ago and they're still looking brand new. I asked them about why they had such a bad review on Yelp and apparently it's under new ownership for the last 15 months so don't count the old reviews. They are prompt and professional. Not cheap but fair prices. In this case you seriously get what you pay for.

This review is in regards to the Fairview mall location -…read moreWorst experience ever, I highly and I mean highly suggest you avoid this place, it has been recently taken over by a new manager, the guy is as rude and disrespectful as they get... He was expremely rude when we asked questions about the work they would do for our shoes. In a matter of 5 minutes, ourselves and 2 other customers left the store and did not want to leave their shoes there because of the way he was acting. There are quiet a few shoe repairs shops around the area that do an amazing job and are managed by decent human beings.

My old suede boots were very worn out and part of the sole of the boot came off. I looked up the…read morereviews of this place and took my boots there. They said the glue of the sole to the boot was really old and has expired and needs to be re-glued. I told them that they were given to me by my late mom and I am from out of town and I had to get them fixed. Normally it would take them a few days, but they were so kind that they expedited the repair and I was able to pick them up within a few hours. I am so impressed with Professional Shoe Repair. They are quick, and did an impeccable repair job. I highly recommend!

I noticed that this store doesn't have any bad reviews. I thought that was a reflection of the…read morequality of the store, but now I am thinking the owner just says that it's a fake review. Mine isn't a fake review, and I can provide photos, so before you visit, please read my review. I don't know, maybe my expectations were too high, or maybe my request was just too hard? I tried to give them the benefit of the doubt, but after wearing the results, I'm afraid I have to give this two stars. I have a pair of shoes that I've worn for two to three years straight, every single day. I love it, and bought it in Japan. Not very expensive, only around $40. Recently, it's been flaking more and more, as it's waterproof and I will sometimes walk over snow and rain. I wanted to wear it for a lot longer, so I looked for places for shoe repair. Maybe this is on me, but I just went with the first place that had a good review and was relatively close. The guy was nice about it as I explained, and at first he said it was impossible. I just wanted to replace the leather, and I said that if he could do it, even if it was expensive, I would pay. That was probably a mistake, but I've never gotten anything repaired before, so please excuse my ignorance. He was like, okay, what if we put real leather and change out the sides, so at least the cracked part will no longer be cracked? And we resole it and make it look like new? I explained that I didn't care what he did, as long as he kept the inside and that when I slipped on the shoe, it would be as comfortable as the first day I bought it. And so we finalized and I paid, and left to await the news to pick it up, which he said would be a week later. Let me preface this to say, I did not request a resoling, he was the one to bring it up. I only wanted to cracks replaced, and I thought, oh, if he's changing out the sides, then maybe he needs to resole? When I got back to my car, my dad asked me how it was. I told him I paid upfront, and it was $200. He told me it wasn't worth it, and that I could've bought four new shoes with that money. It was actually closer to $226, I guess with tax? But he didn't say that when I was paying, and I didn't pay attention to the price when paying, so I assumed it was a flat $200. Also, I paid upfront, but my dad told me that I shouldn't have, as he had the shoes, and I couldn't guarantee he would do a good job. In retrospect, that maybe should have clued me in to the product I was getting. But I also can't be sure that maybe that's how things are done in the shoe repair industry now? But I was pretty nervous and didn't think of these things. My dad also said that if I wanted to keep the comfort of the shoes, the guy wouldn't have said to resole it for me. As the soles were part of the comfort of the shoe, and the insides were not the only thing that was important. I tried to call him after I got home to tell him not to resole, but he told me that he had already started fixing the shoe. Okay, it was too late, but I figured, since he knows about shoes, maybe the sole wasn't as important to the comfort as my dad had said? And here's where we get to the crux of the matter. When I got the shoes, it looked... well, not that great. I was expecting better integration of the leather, and not this slapdash stitching. Maybe that's just my unrealistic expectations or that I'm an artist, fine. But the most important part, the comfort and pillowy feeling of the shoe when I put it on... it's gone. Now it's like stepping into tap dancing shoes, or those really cheap shoes you get at fast fashion stores. The sole feels flat, thin and cheap. I didn't ask for the resoling. I only asked for the cracks to be fixed. If he was only going to stick the leather on top of the shoe and stitch it, like it totally looks in the picture, why did he need to resole it? I can't guarantee that's what he did exactly, but it looks like that, and it kind of feels like that too. I guess he polished it too, but it's not noticeable because he didn't fix the other small cracks. As a shoe repairman, shouldn't you know that when a person wants to keep the comfort level of the shoe, that a sole replacement would change that? But no, he told me that the comfort level would stay the same. That's a lie. My dad told me straight off that the sole would change the feel of the shoe, and he's a layperson. I didn't know that, and now I'm paying for shoes that don't look that great, and the soles are making my feet hurt. Every time I wear these shoes now, I'm depressed, and I utterly regret getting these shoes repaired. This actually made me cry. These were my favourite pair of shoes, and I was hoping I could continue wearing them for two more years. Now that the comfort is gone, I don't know what was the point. I don't even feel like wearing them as it feels like I am stepping on flat floor instead of wearing shoes. I had such high hopes, but now I'm never getting any shoes repaired ever again.

dont know why the owner used these weird, awful, very impractical aerated soles (not to mention one…read morehas a visible nail in the middle on the surface while the other doesnt, indicating not only poor design but also poor quality control) - They have multiple narrow holes in the soles, almost a centimeter deep that if i stepped in shit would be impossible to clean out. When i complained he showed me many soles he had were the same and never offered to change them for me because i didnt like them and they were clearly contrary to my expectations. Although he seemed nice at first, when i came back with an issue, he clearly wasn't interested in being helpful or trying to find a solution to keep his customer happy, and because the product he used was so godawful i would never go back and dont recommend anyone else go there. I advise checking out google reviews where i posted a pic.

From now on, this will be my go-to shoe repair shop! The owner is a sweet elderly Chinese man, who…read moredoes high quality work at a reasonable price. I have a pair of Cole Haan boots that I had worn down to nothing - the Leather was scuffed, and both heels were broken. For $25, Fast Feet restored them to better than new condition. I highly recommend this place for all of your leather repair needs - support a local business, and get a great product in return!!

Experienced and polite gentleman. Was able to determine the solution to the ripped suitcase almost…read moreimmediately. Charges were in line with the complexity of the job which required stitching by hand ($50). Delivered before the promised time and did not charge for rush service. Great experience. Thank you!

I got my suitcase fixed at this location, the wheel was broken and the airline broke the handle…read more Being an expensive $400 suitcase, I did not want throw this away, instead visited this quaint little shop sandwiched in a strip mall on Vic Park Avenue, close to Finch Avenue East and Van Horne. The sign says "Shoe Repair" but they repair and sell suitcases too. Believe it or not, there is actually a Mr. Sako, the owner, his daughter also works with him. My suitcase was fixed as good as new, they installed the handle I had to order from Japan (since my suitcase was purchased there) and it was good as new. The only problem I would like to caution yelpers about is to allow plenty of time. My ten day repair time stretched six weeks, as he does not repair suitcases onsite, has a specialist who is subcontracted the work. All in all, a pleasant experience, would have awarded 5 stars + if the delivery was on or close to the promised date

Called around because my leather purse strap detached from the body of the purse. They were super…read morefriendly and the service and price were so good! Highly recommended

Nice little shoe repair shop with dry cleaner. Stitched my…read moreshoes quickly and cheap ($5)

So I've had a pair of military boots (issued) for almost 15 years. The sole on both started…read moredetaching so I attempted to simply glue them myself. That lasted a year but then I took them to the shoe repair shop in The Shops on Steeles and the 404 Mall. He disassembled the boots, cleaned up my messy repair, reassembled, and secured the soles to my complete satisfaction. The boots originally cost almost $400 (thanks taxpayers) and his repair quote was $30. I was so happy with the work I tipped him $10. Great work and great guy! Highly recommend. European, old fashioned work ethic, very much appreciated!

Joseph did a decent job glueing my insole back into my flats, and stretching out the bunion area of…read morethe toe box as well as the heel which was digging into my Achilles. He was careful to ask how much I wanted the areas stretched, and exactly where I wanted to focus the stretching. If the shoes still weren't stretched enough, he would charge again to stretch them more (though I think he said at half the usual price), which I didn't like - I won't always know how much I need my shoes stretched and it makes sense to stretch a bit at a time since you can't 'un'stretch them. As others have noted - he doesn't necessarily get things done when he says he will. He said my shoes would be ready on Monday - I went on Tuesday - and he asked me to come back on Wednesday to pick them up. I was not happy about this as I did have to come out of my way to get them. He did make up for it by giving my shoes a complimentary polish though. I found the price to be high - it was $8 for glueing the one insole (only had the problem on one side), and $20 to do the stretching. Plus taxes. Cash only. If you're going via subway, when you get off at Finch, head towards the North American Centre exit at the middle of the station, go through the doors and turn right - if you look all the way down the hall, past the Rexall on your right, you'll just be able to see the "Y&F" lit up past the elevators.

[TL;DR]: Took heritage work leather boots here to have rubber half soles attached, and am extremely…read morehappy with the results. Pictures of the boots and finished job here: http://imgur.com/a/sjYjS I came into the shop to get rubber half soles attached to my Wolverine 1000 Mile boots. These boots are all leather, and despite the amazing leather and build quality, it has a full leather sole. Leather soles are very smooth and hence not very grippy at all, and it's very easy for them to soak water/salt and deform in the winter, hence my decision to get the half soles. I decided to have them done here since it's close to where I live, and I am very happy with the results! The actual job took about a week to finish. Not only did he add the half soles, but he also thoroughly cleaned the leather soles, the welts (edge of soles), and top of the shoes. The finished job was nothing less than high quality craftmanship. The half soles are extremely sturdy, and the actual gluing job is also very nice. They are also very flushed to the welts, and they look like they actually came with the shoes, which is amazing. This clearly shows that this man really cares about how your shoes look, as well as making sure you get quality repair/enhancements for your shoes. In addition, he promised to have the boots done within a week, and although he initially couldn't deliver on that timeframe, he insisted on staying late to finish my boots (I'm about talking about until 1 AM) when I came on the promised date to pick them up. This shows that he's very committed to giving his customers the best possible service, which is rare these days. Also, I understand why he couldn't deliver on time as his shop always appears to be full of shoes to work on, but I'm actually amazed that he wanted to stay late that night just to keep me happy as a customer. I really appreciated that! The shop is located inside the North American Centre nearby the subway entrance. The owner is a middle-aged Korean man, who knows a lot about shoes and leather care. He also has a lot of shoe care products in addition to other things. Also, please note that this store doesn't take debit or credit, so be sure to have cash handy! In conclusion, I am very happy with the service. The quality of the job is just so superb, and he was extremely polite, nice, and clearly cares about giving good customer service (in addition to good end products). I will definitely be coming back when it's time to resole these bad boys! Thanks!

I am writing an update for this business, as they have taken the care to address my prior review,…read moreand I noted the difference in my subsequent visits! The store is now cleaner and tidier; the staff are all friendly and knowledgeable. In December, I took a beloved pair of boots to get the zipper AND the heel redone during a busy time, and the staff were apologetic about the wait, and made sure to communicate to me that it would take a longer time to complete before I agreed to the repair. The boots were returned to me (earlier than expected!), good as new (better than new, actually, as I liked that the new heels were Vibrams with grip), by a cheerful girl at the counter. The price came out to around $100, which was communicated to me at the onset, and that was the price that I paid. I have since dropped my SW for more repairs; I think I might have finally found someone to trust with my Loubs next time!

They were able to widen the toe area of my boots and put rubber on the soles-looked great and I…read morefelt the price was fair. Have been going here for years.

Brought my Pretty Ballerinas here because the sole was getting super thin…read more Since I got these shoes in London and they weren't inexpensive, I had to go to a place that was solid for shoe repair. I asked my Aunt if there was a place she recommended and she directed me to Bayview Village Shoe Service. In the back of Bayview Village, it's an unassuming tiny shop. You can't enter from inside the mall so you'll have to go out first. Given that it's in a mall, there is heaps of (free) parking. The entire sole of the shoes were replaced and I was charged $50 (plus tax). Pricing isn't too bad and the shoe repair was done in three days (dropped off my shoes on Friday afternoon and picked them up on Monday afternoon). There has to be a downside ... cash only. I was pleased with the shoe repair so I'll be back again.

I have been searching for a place that is not super south downtown to get the red bottoms done on…read moremy louboutins. I called a bunch of places and ended up bringing one trial pair here. It is a small store that you enter from outside the mall next to TImothy's and Loblaws. They charge $35 for the red plastic soles for the front of the shoe (where you step and ruin them, loub lovers will know how easily they ruin) plus HST. I picked up my trial pair last week and was very impressed. Brought in 2 other pairs and will pick them up tomorrow. Hopefully they will be perfect like these ones!

They do beautiful work. Not fast, and not cheap, but beautiful. I had them resole my Blundstones…read more(which, after more than 10 years, had cracked right through both soles); they put on a new, stitched Vibram sole, which I hope will last the rest of my life! They also polished and waterproofed them beautifully.

My 26 year old R.M. Williams Craftsmans needed new rubber soles, new elastics, and toe sole builds…read more The job was expertly done and literally amazing. They cleaned, treated and polished the leather. My boots look new. Well.... 9.5 / 10. I'm extremely pleased and would highly recommend Nick's!