So I thought I originally made my appointment at the novi location but somehow it was scheduled at…read morethe Northville location. He said that wouldn't be a problem and snuck my wife and I right at the end of the day. They were also able to install the tires I wanted and able to replace all of my old lug studs and repair any holes that were damaged on my hubs. I forgot to mention one of my ball joints needed to be replaced and he said they had them in stock and could have it done with the four wheel alignment . The price was way lower than I expected and had me out in 2 hours. They had to order 2 of my wife's 4 wheels in but had her in by the next day at another great price. Every star earned!! The staff there have restored our faith in humanity. Thanks again!

The staff here absolutely sucks. Especially Dan, I have been coming to this location the past few…read moreyears and Ive never had a problem until i encountered Dan. I've gotten my last few oil changes here and went back for another this idiot tried to charge me 120$ to replace a both THEY stripped on my oil pan/plate. His service was so unsatisfying and distasteful . To fix your lips and tell a customer you've did the damage is insane.If you're looking for good service head to ANY OTHER LOCATIONS. i woudlnt recommend this place. 0 out of 10

This is a great business to work with. Timely repairs, fair pricing, and great people to work with…read more I have used them numerous times over the last 25 years and always had a great experience.

My car ended up getting side swiped and I ended up with a few ugly scratches and dents. Minor…read moredamage, but I knew it would be somewhat costly as I was paying out of pocket. I did a Yelp search to find body shops in the area and was nervous as almost all I visited (at least 4 others in a 5-10 mile area) gave me higher than expected quotes, said they had to wait weeks to "order" a part needed and/ or had longer promise times/ billed more hours than needed for repair when I compared them all together. However this shop is the best! Even though I had to wait a bit to get an appointment in, the process was seamless from when I popped in for an estimate to when I drove out of there. DJ was kind and courteous as was Eris and helped assure me my car would be done in the timeframe promised and not only delivered that promise but has my car looking better than ever and helped buff out a few extra scratches! I highly recommend this shop as they do quality, exceptional work and are fair and honest in pricing compared to numerous other shops in the Novi and surrounding area. Thank you DJ!

I've taken my last four cars to Auto One for tinting and windshield replacement and am very pleased…read morewith everything from price quoting and scheduling to work performed on time. These guys know what they're doing! I highly recommend!!

Came here to re tint my back window from bubbling . Price was fair, tint was quality. The gentlemen…read moreon the phone was professional and didn't try to up sell. The tinter was very timely and did a great job. Will definitely be back for my other vehicles.

My windshield had a huge line across, broken so badly and I have reached out to several auto glass…read morecompanies in the area. GP Auto Glass was the most responsive, accomodating, and had a great value. Ron, the technician came over to my house and installed a brand new windshield within an hour! I highly recommend this company! :)

I think it's really cool, so I used the Yelp Projects tool to aid me in locating a professional…read moreauto glass company to replace my windshield. I received a few quotes with varying prices and couldn't decide, therefore I also did a Google search of reviews of the various places to help me make my decision of where to take my vehicle. GP, which is 45 mins away from my home, and an hour in traffic from my work, quoted me a flat rate with parts and labor included, which was $20 more than a shop in my neighborhood. The removal and install was fast, and the gentleman was very professional. My bill was actually $20 more than the flat rate quoted. Therefore, I ended up paying $40 more than I would have paid had I gone to a local shop, 1hour 45 mins driving, and a 1/4 tank of gas. Pricey lesson learned. However, I'm grateful that my windshield is fixed before winter. I recommend this location for folks who live in the area. It's clean with a comfortable waiting room. Also, if you're low in cash, make sure you know that "flat rate" doesn't mean the same to everyone. Use the Project tool to receive quotes, etc, but do extra homework and know exactly how much a service will cost you in exact pricing, considering your travel (gas) expenses, and time when comparing.

Had an excellent visit here to get my windshield replaced. My appointment was at 10AM - we got…read morethere about 20 minutes early. They pulled my vehicle in shortly after my appointment time. While waiting, they have a TV you can watch. Plus, there are several seats and tables available. For drinks, you can get a coffee from the Keurig machine or a water for the water jug. One this I will say is this place is CLEAN. Walking into the restroom smelled like I was at a hospital - it was disinfected and spotless. On each of the tables you will find hand sanitizer and/or facial tissues. This place is super clean! Another plus, my vehicle was done before the stated time. My insurance suggested Safelite and the price paid was set by my insurance company, which wasn't much at all. Not a bad place to go if you need your windshield repaired or replaced.

Absolutely stay away!! They don't know what they're doing! The first issue was I was scheduled from…read more8 to 12. The technician didn't show up until 145.. then he begins to proceed and tell me that he can't put a new windshield on even though I have a crack going through my entire windshield and my eyesight because he tells me that there's codes coming up. This is completely false because my car was serviced 3 1/2 weeks ago at the dealership. I have zero codes popping up on my dashboard so it was a poor excuse to not do his job. I would stay away from the shop, Bryan and Rex are clearly incompetent.