I always fear going into computer and car shops because I know absolutely nothing about the things…read moreI use every day and am so reliant on. So knowing nothing, except for Google/YouTube help, one could up sell me anything, especially car repairs as I've experienced in the past. Luckily this repair was a good experience . The owner Glen, is a super chill guy, he practically lives here with his shop hours being so broad. This is his retirement hobby, from being a computer engineer, so he really seems to know a lot and is not pushy or trying to sell me more than I needed. I had dropped my all in one HP computer while it was running, onto my leg and it broke it inside. He said it would take 1-2 days to figured out if the problem was 1 of 2 things. Software reinstall was $89 plus tax(which ended up being my issue) or a hardware fix being south of $200. The shop sits right off of Yonge st just a walk north of Major Mackenzie, it's mainly street parking unless you park behind the plaza or the church. I drive by here often and have never noticed this place, but it's been here for years.

Bought from them a Zagg keyboard. Defective. The manufacturer - Zagg - told me to contact wireless…read moreplus. After a number of emails, they contradicted themselves and obviously didn't read what I wrote. Called but their landline has been disconnected. A bad sign. I got their cell #. All the guy would say is "our policy is", no matter what I said. In other words I have your money, tough. He was rude and aggressive. I have dealt with lots of tech companies over last 30 years+ of using digital equipment. Worst and most unhelpful place ever. Terrible experience. Do not buy from them. If you have a problem you will be stuck with it. I will now contact Zagg and see if they will be of any help.

I have an Asus Tuf Dash f15 which displayed a black screen. I had taken it to another repair shop…read morefirst and they could not repair it. I took it to Computer and Parts direct and they agreed to try to fix it. They replaced the screen for a nominal fee and did the job in 2 days! I was very pleased with the job well done and their courteous service. Gary Stavert Whitby, On

March 31/26 my laptop computer was hacked and the hackers installed vicious bugs in it. I rushed…read morethe computer to Brian and by the next day he had removed everything the hackers had installed, plus some other virus-type things he discovered. Brian's skill and professionalism and customer service is absolutely superb. For computer problems go to Brian. He has more knowledge and far better service than the "chain store squads." Everyone at Computer and Parts Direct provides fabulous service and advice. I can't recommend them enough.

My son's laptop was completely dead, upon calling Joseph at IT Refresh he was honest about…read moreturnaround time and where in the queue the laptop would be. Initial troubleshooting pointed to a new motherboard but upon further review the unit was deemed unrepairable. Joseph provided regular updates throughout the diagnosis phase. Once we knew it couldn't be repaired Joseph worked with us on a replacement unit, gave us multiple pricing around some options and ultimately got us a replacement. So far my son is happy with the unit. Very good service from a local business which we are always pleased to support.

Exceptional Service from It Refresh .I had a great experience with It Refresh. Joseph and his team…read moreshowed incredible dedication in diagnosing the issue with my laptop. They took the time to thoroughly test different hardware components one at a time and ultimately identified a hardware failure. Their methodical approach and commitment to solving the problem really stood out. I highly recommend It Refresh for anyone in need of honest, professional, and knowledgeable tech support. -- Juan Bermudez

Brilliant and generous…read more Reconfiguring my office area meant disconnecting my computer setup. Like an idjit, I did not take pics of everything and, when reconnected, I had no video. Read E.V.E.R.Y.T.H.I.N.G. I could online and then packed the machine up and headed to Node-1. They could have told me anything and I would have done anything. But they asked where I'd plugged in the video USB and when I told them, they suggested another outlet. Wouldn't even keep it to take a look. Just sent me home with a smile. Theirs. And when I got there, I was the one smiling. The USB I'd chosen - thinking them all the same - was not the right one. And now I can see what I'm typing in this review! Thank you so much!

If I could give this establishment 10 stars I truly would after my computer stopped working and…read moremaking a few calls to Staples and future shop and finding out they charge a diagnostic fee and offered me two packages either- $190 or $250 to look and repair my computer without even looking at it. One of my aunts coffee buddies referred us to Node-1 We called I explained my situation they do not charge a diagnostic fee they called several times to let me know what they were going to do and the cost-the customer service was amazing very impressed with this place and my total bill was $65. Got my computer home it works great I'm a very happy camper and I would definitely recommend this place to friends and family. No more big name companies for me.

I have been using this store for many years Esi is a very smart man about computers he s an expert…read morehe s always more than fair with his price i only have good things to say about his store it s a gem.

This place is my go to for any computer emergency. I've had to enlist the owners help a number of…read moretimes, and he's been MORE than helpful every time. I first came to him with a new used MacBook Pro that I had stripped the screws on. I had been to everyone, and they wouldn't touch it. He spent hours with me, even though this is not one of his services - AND he warned me it might not turn out how I want it to. He eventually got into my prized possession, and didn't even know how to charge me for it - and wasn't going to. Almost too helpful!! Great shop! Great owner! Apple users - Take your money there!! I DID pay him, by the way.

I went to Future Gadgets to repair my iPhone 6 plus screen. They gave me a really good price also…read moreoffered me a free tempered glass that was installed on my phone screen. They have a large selection of phone cases and gadgets. They also fix computers and iPad. They wire money overseas as well. Future Gadgets has almost any accessory you need for your cellphone. Highly recommended.

I am surprised to find out the staff here in Richmond Hill , is very professional and honest, not…read morelike any of those negative reviews have said. He replaced my cracked phone screen within 2 hours, with very reasonable price, I also purchased screen protector and new phone case here, with good quality and price, this is definitely the store you want to go to when you have issues on your electronics . Highly recommend!

in my opinion, they far far away from them. they installed a…read moresustem that does not work. its been days and i cant get a hold of any tech this has been hell!!

They came and installed. After that trying to get service from them is a nightmare. I spent a lot…read moreof time trying to reach them. By phone, and by text. I only had the system for about one month and it's not operating properly. We have high end equipment to protect and want to be sure that our system is working properly. We changed from our existing alarm company for 15 years and now we are very disappointed. I've tried so many times and asked that they send a technician and they do not respond. Be careful.Apparently they are associated with Brinks security but Brinks security just tells me I have to contact them because they are one of their partners.

I have been working with Sergiy for the past 11 years - he looks after my 3 companies and he has…read morebeen terrific about reliability, quality of work, and availability, even over weekends and holidays. We are very satisfied and we definetelly recommend his services.

Serge's Computer Services GTA is the best IT company I have ever come across. The service is…read moreincredible. I have used Serge for 12 years and continued to be impressed with his service. He understands his business well and explains what our best requirements are for our business. He is punctual and friendly. I will continue to use his company as he is the best in the business.and i hope you do too. I give Serge's Computer Service a 5 star! You will not be disappointed.