Tony was amazing. Answered every question we had, and understood the sale we were referencing…read moreimmediately. I ended up purchasing the first mattress I tried out, and I was even looking for a size down. He's wonderful at sales, and also makes it a point to be honest and comprehensive. Would recommend him again and again. Thank you!! :)

Thanks to these people with the great service and the great products at the phenomenal price. I…read moresleep like a baby. Thank you again.

It is the only place I go to buy furnurture and has been for twenty years or more! Great service…read moreand friendly folks makes a huge difference for me. Prices are excellent as is the quality of the furniture.

While many people love to shop, I am not one of them. Having said that, our experience at…read moreLivingston was so excellent. Not only does Dave know his furniture but he was so helpful and listened to our needs and bam we got it all!! Delivery was exactly when he told us it would be and his men got 4 beds and a kitchen unit carried in (second floor for all!) and set up in a half and hour. When I am ready to buy more furniture I am definitely going to Livingston's! Thanks for such a great experience.

From placing the order to the delivery, we had a great experience! The employee in the store was…read morevery knowledgable and helpful when we placed our order. Our furniture was delivered yesterday, and not only were the delivery men professional and efficient, they came within the allotted time frame. It was also nice having text updates throughout the process keeping us informed of any changes or updates.

We would like to express our disappointment from your unsatisfactory level of service. We have…read moreexpected much more from a prestigious and reputed company of your standard. Unfortunately, we can't help but submit this complaint hoping for a fast and adequate resolution. So, no one else must experience this. We Shopped around for months visiting several establishments to refurnish several rooms in our house. Our saleswoman (Karen from the Queensbury Location) was very attentive, kind and knowledgeable in her product. We explained to her what we were looking for and she 100% nailed it out of the park. We custom ordered a sectional reclining couch. We were told that the warehouse did not have the pieces to fill our order, and the shipment would be around NOV 1st. As This was so exiting for our family and we patiently waited for this arrival. We visited the store a couple times to pick out an entertainment center, coffee table and end stand set. Nov 1st we were told that the sofa was in and that the warehouse was open for pick up until 6pm. My Husband and I arranged for help and our schedules from work to pick up. When we arrived at 3:30pm to warehouse. Our excitement was high. We rang the bell to alert that we were there and there were several employees in sight, and no one acknowledged us. We were about to ding the bell again and someone from the warehouse asked if we were being helped? We said NO. Then they went into the office to a man that was sitting with his back to us, and he said I am busy. We finally got helped and were told to go to bay 5. While waiting for pick up in bay, The gentleman in office with his back to use came walking out with a coworker saying ("who shows up at 3:30!" They will be waiting awhile...) one of these employees was (Paul) the Manager. We Finally get our sofa piece home, remove our old couch and start to unbox our new sofa. Come to find out they gave us 2 air massage single recliners with arms. We went straight to the Queensbury location to see where the mix up was. As we stood there, the store and warehouse argued who messed up Until they closed. We were told that at 10 am the GM would call us from warehouse to resolve this. 10 am, we received a call from the warehouse saying that the resolve was a time frame between Thursday -Saturday before an available delivery truck and manpower. We went to store and said that was not acceptable. We spoke to manager (Melissa) of the store to come up with an acceptable solution. We offered to deliver the two items to the warehouse in the rain and pick up ours. Nope! We offered to pick up ours and they could schedule a pick up for the other two items. They had a delivery truck in our area that picked up their piece and we drove to get ours. The delivery guy admitted to us while picking up that they had about an hour before their next delivery. In that time, they could have driven back to warehouse and picked up ours and delivered/ picked. We arrived at the warehouse to pick up our pieces that we were told were ready for us. They were not ready for us to receive. After finding out that the boxes were labeled wrong there was an apology of "sorry things happen." We didn't feel that this was resolved at all properly. This wasted our time, money, and was extremely stressful.

Having a staff that doesn't lie to cover their coworkers errors. Appearantly the customer is last…read morehere!

We purchased a sleeper sofa from Bare Bones Furniture for a good price. I looked for the same sofa…read moreon a few other websites and their price was lower. They delivered it on time and set it up exactly where we wanted it. Their warehouse is large and there are many items to look at. Many of them have an Adirondack theme and they all looked sturdy and well built. Very nice people that work and run this business.

Good local people With some…read moreGood stuff, lots of furniture and household items. Not a bad place to check out

Great locale for used furniture, nice staff good prices New…read morestuff also. Lots of inventory

I purchased a Bullfrog Sap from Saratoga Sleep and Spa a few years ago. I could not be happier with…read morethe service that they have given me. From initial installation to help maintaining crystal clear clean water in my spa. Recently I needed a special chemical treatment of my spa due to being on a well and not having perfect well water. I called Sleep and Spa and over the phone they were able to diagnose the problem and knew exactly what was needed. They even brought the chemical to my location the same day! Couldn't ask for better service! Bullfrog is a quality spa made in the USA and I highly recommend Saratoga Sleep and Sap!

The service, selection and support for purchasing, understanding and how to maintain our hot tube…read morehas been awesome. The staff was also supportive in the decision making process. My wife and I are also going to purchase a new mattress as well.

My wife and I have been mattress shopping for weeks and haven't had much luck. A lot of locals…read morehave been telling us to go to VT Bedrooms. I wish we went here first because the prices are amazing, the sales staff is even better, and they have a 30-day test period for all mattresses. If you don't like what you bought, they'll switch it out for no charge. They will get 100% of my mattress and bedding purchases as long as they continue to do business. I never thought I'd be so excited to recommend a business, let alone a bedroom store. I promise that going here first when searching for a mattress will save you a ton of time. I couldn't find better deals online and it's black Friday week...they are the best!!!

Amazing place! Knowledgeable and super friendly staff! They helped furnish our new vacation house…read moreand had the best stuff in rutland. We went to every furniture store and no one came close!

Don't do business with these people unless you like throwing money away. We found out the hard way…read morethat their policy is NO REFUNDS NO RETURNS UNDER ANY CIRCUMSTANCES. We ordered a mattress and box spring for our 3rd floor guest room. Metro Mattress delivered the items to the front porch so it was up to us to get them up the stairs. Turned out the box spring could not navigate a tight turn on the stairway so we couldn't use it. We let Metro Mattress know we needed to bring the items back and they said no way, no returns regardless. The items are brand new in their packaging. This is ridiculous. Casper for one offers a "free 100 day sleep trial" so I can't imagine how Metro Mattress can stay in business with this policy. Actually, I can: because people don't learn about their policy until it's too late. Please read the word!

We were so thrilled with the bed we purchased from Metro Mattress , that we…read morecalled to inquire who the manufacturer was for an out of state purchase. Fortunately for us, Adam answered our call. Adam is a walking encyclopedia of mattress knowledge. Amazing!! And what a great guy!!! He recommended another mattress for us as the mattress we purchased is unavailable in our area. Sure enough, he was right! We followed his suggestion and purchased the mattress he suggested. Lucky you if he is your salesperson at Metro!! Lucky Metro for having such a great sales person!

I got the best service from this store! They, especially Rock, ensured smooth delivery, and the…read morecommunication was very good. The furniture is well-priced and high quality, with so much selection. I strongly recommend! Raymour is now my go-to furniture store!

We needed a new guestroom mattress. I checked online for Sealy; Taft seemed competitive and the…read moremost local. However, it's difficult to compare prices because the various stores seem to have different model names for the same brand. Online comparisons were a grand failure. Regardless, our in-store shopping experience was OK. I'd give it a 2 or 3, probably. The salesman wasn't very knowledgeable nor did he offer much advice about various choices/features. We almost got the wrong platform base (no, there are no springs in modern bases apparently). I caught the height mistake at the last minute when I heard the cashier and salesman discussing it between themselves. I should have had input earlier. Also, their competitor offers faster delivery by several days although we weren't in a rush and we didn't want to drive to a Clifton Park store. I bumped up the final star rating because the delivery was on-time and the guys were pleasant and professional. That went very well. A tip for other homeowners: remove pictures from the wall along the path to the bedroom. There is some contact between the mattress and walls along the way. Be aware that there is a very small charge to take away your old mattress. I couldn't tell if their competitor has that or not. Bottom line is that we're satisfied with our mattress purchase. However, we glanced around the store and didn't care for the styles of furniture that they carry. I don't know what's popular now but the store's taste and ours don't mesh. We won't be shopping there for furniture. Sorry.

I know I do a lot of positive 4 & 5 star reviews and I truly believe they're deserved. But in this…read morecase, I really wish I could do a 6 star review. Well, we bought a top-of-the-line Beautyrest mattress that arrived very quickly, and we love the sleep quality but that's not it. Steve's customer service ethic was over the top. We needed help converting our full to a queen and he wouldn't let up on assisting us until it was resolved. He was incredible. I love doing business with locally owned small businesses like this one. Last year we went to a sort of big box furniture store for another mattress. The salesman was absolutely not helpful, and the company's promise of a quick delivery was not honored. We need more excellent small businesses like Steve's.

Phenomenal place, won't go anywhere else. Steve made great recommendations, has great prices, and…read moreis just all around easy to work with. Really can't praise this place enough.