I normally don't leave reviews, but what happened at Kenny Wray's Auto is so outrageous, unsafe,…read moreand unprofessional that I feel obligated to warn the public. My mother and I brought our car in for a clock spring replacement which, all things considered, is a straightforward job. The car had NO ABS light, NO steering issues, NO warnings when we dropped it off. After several days, we were told, "the car is ready to pick up." They processed our payment before we ever saw the vehicle, because, again, they said it was FINISHED. But the moment my mother got into the car, the ABS light was suddenly on, something that had never once appeared before. When she immediately asked about it, employee ALFREDO DELRIO told her: * They, "didn't have enough time," to finish it * They could, "try tomorrow" * Then walked away from her mid-sentence, while she was still asking questions * And worst of all, claimed the vehicle was safe to drive, even though the ABS had clearly been broken or mis-calibrated during their repair They took our money, claimed the job was finished, and then admitted AFTER payment that they simply, "didn't finish." That alone is unbelievable. We immediately took the car to AutoZone, where they pulled diagnostic codes U140E and U0126, both pointing to steering angle sensor issues. Again, something that DIDN'T EXIST before this shop touched the vehicle. When I called Kenny Wray's to get answers, Alfredo Delrio was combative, dismissive, and hung up on me multiple times. I asked for corporate contact, or even his last name, and he refused. This isn't just bad service, this is unsafe service. They returned a vehicle with new warning lights, refused same-day correction, told my mother, "that's not happening," and walked away from a paying customer. For a shop to create a problem, deny responsibility, and release a car that isn't safe to steer is beyond negligent. It's dangerous. And just so you're aware, this isn't the first time Kenny Wray's has shown reckless, sloppy, and dangerous behavior. On a previous visit (different repair), my mother got her car back with a shop rag left inside the engine bay, sitting right on the components. If she hadn't caught it, that rag could have caught fire, damaged the engine, or caused a serious accident. We let it go at the time, thinking it was an honest mistake. Now, paired with this whole ABS/SAS fiasco, the repeated disrespect, the lies about what was or wasn't calibrated, the contradictory explanations, and the attitude from their staff, it's clear it wasn't a one-off mistake. It's a pattern. I would strongly advise anyone in Fort Smith to stay far away from Kenny Wray's. We'll be filing formal complaints with the Arkansas Motor Vehicle Commission, and we have recordings documenting the unprofessional conduct that took place. Save yourself the stress. Take your vehicle literally anywhere else.

They are great at Kenny Wrays. Never had anything except excellent service from them guys. If I…read moreever find one of their shop rags in my engine, like someone said they did, I will wash it in my next load of work clothes and take it back to them. Great service and fast service.

Great customer service. Same day service. Kept me updated and informed the entire time my car was…read morebeing serviced.

Trying to up sell.they always recommend replacing everything…read more Don't go here expect honesty

I needed a miracle last night after getting my truck sunk in the mud for the second time that day…read moreand that's exactly what Nathan had to offer. 1:30 a.m and thought I was screwed because I couldn't afford a wrecker, Redneck Customs seen my Facebook post reaching out in search of a winch, thinking nobody would even bother and boy was I wrong. They went above and beyond and worked with me on the price even though the price was already far more than reasonable. Thank you so much guys! Life savers!

I was traveling from KCMO to Fort Smith AR then to Perry OK. I had both the ABS and traction light…read morecome on. They was able to get me in and check everything out and let me know i was safe to drive. Also a parts store told me my battery was bad they tested it and it was fine. Thank you

We are a disabled couple and don't know a lot about cars. my mother paid for a starter repair, and…read morethen after the repair he told my mom the car was not worth repairing anymore. so he charged her money for a non fixable car and took her money knowing that it was for nothing. we are now destitute because the car lasted like a week before stopping working again. walker said we must pay for another diagnostic for his botched repair. Find auto care elsewhere as walker is out to screw you over especially if you're vulnerable.

I had Jody's come get my car to find out what was wrong with it. They told me that I spun the main…read morebearing in the motor and it had to be replaced. They quoted me $9000 for a new motor. I told them I'm not putting a new motor in it because the car ain't worth near that so I asked them to see what they could get a used motor in my car for came back later and they told me $8000 for a used motor. What kind of bullshit is that? and not only that but they reported that they put a new battery in my car. That's not true. It still has the battery that I bought in it and that's not it. They also charge me double to tow my car back to where they got it because I refused to pay $8000. if I could give less then one star I would

Spoke to Jason at Jody's on the phone on Friday morning around 10 a.m., just about getting my car…read moretowed to a dealer in town for a check engine light, and my car running rough. When I found out they also did repairs, he said they'd be able to get me in and get the diagnostic done on the day, which the dealer couldn't even touch it 'til Monday. So, I went with Jody's. They came and picked it up at my house, with a flatbed, within an hour, got it down there, did the diagnostic, did the fix, and were able to get the keys back in my hands by 4 p.m. The mouse-chewed wires unfortunately weren't covered under my platinum warranty, but they wouldn't have been covered at the dealers, either! I know I got my car back faster, and that the price was probably even a little lower, and I honestly couldn't be more pleased. Hopefully no more un-warrantied issues with my Nissan Kicks, but if I do, I'll have Jody's deal with them. Time to go get some mouse and rat repellent!

We took our Jeep Wrangler JL to AutoPlex to have to rock chips repaired. The chips were coming from…read morethe K02 tires and the dealer and recommended having RhinoLiner put along the bottom 2-3" of the vehicle. Thankfully, the fine folks at AutoPlex steered us in the right direction! They told us the right plan of action, fixed what they could on the fenders, and set us up with a great set of nerd bars! I appreciate a business that's honest and shares opinions about a good product. I highly recommend AutoPlex for any vehicle customization you have planned!

David was great to work with! He was very prompt and professional when he came to pick up my truck…read more In a tough situation, he definitely made the towing part seamless and easy.

Fast and friendly. Didn't charge an arm and a leg either. Slid truck off in the ditch during the…read moreice storm and was almost tipped on its side but the tow truck was able to pull me out without damaging the truck or landscaping

I recently brought my truck to Tim's Auto Body after a minor fender bender, and I couldn't be…read morehappier with the results. From the moment I walked in, the team provided exceptional service. They listened carefully to what I needed, gave me a fair and transparent quote with no hidden fees, and kept me updated throughout the entire process. The quality of the work is outstanding -- the paint match is perfect, the bodywork is flawless, and my truck looks better than it did before the accident. Tim and his crew clearly take pride in what they do, and it shows in every detail. If you're looking for honest, skilled professionals who treat customers fairly and deliver top-notch results, I highly recommend Tim's Auto Body. They've earned my business for life! -- Steve Johnson

Tim can always be counted on for competent, quality, honest and fair priced repairs. I have known…read morehim for decades. I don't bother to get bids elsewhere. It is Tim or nowhere, and that's the truth.