Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

The team at EZ Window solutions did an amazing job and I highly recommend them! Their communication…read moreand work ethic is top notch!

Amazing what good windows can do for your energy savings! My parents were just visiting from out…read moreof town and could notice a huge difference in the warmth of my home. I had EZ Windows do a full overhaul on all of my windows and I couldn't be happier. They look gorgeous and have saved me money on electric and gas bills. Highly recommend!

max is a very professional representative. Very knowledgeable,curteous and helpful he was a…read morepleasure doing business with

very professional, knowledgeable, and right to the point about solutions, options, and pricing…read more this made collaborating with Pella even easier.

Great customer service from start to finish! Everyone we worked with from Ryan in sales, to the…read moreinstallers; Pat and Donny, to Jason and Rory who did the post job follow-up, were exceptional. We love our new front entry door! The before and after photos speak for themselves! -Front Door Installation for John and Deb K. in Sharon Center, OH

I would like to thank Steven and his team Dom and David from Windows Depot. We had new windows and…read moredoors installed and they did a superb job. We are extremely happy with the quality of their product and the professionalism and friendliness they shared with us. I highly recommend it your looking to replace windows or doors checkout Window Depot first. You'll be glad you did.

Kyle and Chris called before they arrived, showed up on time, and did the best window-cleaning job…read moreever. Very professional and considerate. We will be using Window Genie of Cleveland West every year from now on to clean the windows of our cottage in Vermilion. Ask for Kyle and Chris!

From the owner: Window Genie specializes in window cleaning, pressure washing, holiday lighting, gutter cleaning…read moreand window tinting. Our commitment to customer satisfaction and a job well done is supported by the Neighborly Done Right Promise® - if it's not done right, we promise to make it right. With over 30 years of experience, we've gained a reputation for fully trained, skilled and reliable service professionals that go the extra mile and take pride in their work. We're locally owned and operated and truly dedicated to the homeowners and businesses in our shared communities.

I cannot give this business a positive review as I insist on RELIABILITY. The first day I called,…read morethere was no return call. The second day there was a return call late in the day from a female (mother?) stating that her son would come over to review the situation late Friday afternoon or Saturday. I cannot work with or recommend anyone who is undependable and have found someone else who can provide a dependable business experience. I will be calling the business who gave me the referral and let them know that it is risky to recommend anyone to their business. Evidently from other Yelp reviews customers either had positive experience or ones like mine with no reliability. This is disappointing as it is a locally owned business that offers numerous service if you can get them to follow through. I don't have the patience in spite of how kind the female was initially on the phone. If someone is not reliable, I don't want to waste my time with them and would caution others.

I cannot in good faith give this place a good review. After a phone exchange they asked me to email…read moremy inspection report. They never called me back, I sent them multiple emails and called multiple times. I always got voicemail and I never heard from them again. I liked their name and that they are locally owned. It's a shame. EDIT: The company finally reached out to me to respond to my REVIEW and not any of the work I needed done when I originally reached out to them (that was in early May). The email was hostile and unprofessional, sent at 11:48pm. Had the company reached out to me in a courteous or professional manner, and explained to me what had happened, then I would consider removing or changing my review. While I am sorry to hear about the passing of a family member/team member, it is not an excuse to wish bad karma on someone simply for leaving an honest review. As mentioned in my original review, while we never had SERVICES performed by this company, we still interacted with them on a professional basis. Customer service is apart of business just as much as services are. There is no reason to reach out to someone who left an honest review of their customer service and tell them, "I am so happy we did not continue on to consider you as a client.".

Great job from Sandrock painting teaqm would definitely recommend - professional, courteous, clean…read moreand our downstairs looks amazing!

Excellent job, Carl is great painter on time and very neat. I had a hallway that was water damaged…read morehe made it look as good as new. Thanks

I highly recommend Patton Painting! They just painted the majority of the inside of our house and…read moreit was perfect! Starting with our meeting with Jeremy who really listened to what we wanted done and scheduled us very promptly, to the team of painters who came, I could not be more pleased! Kevin and Sam were so great! Very professional- showed up on time, did exceptional work patching up our walls and painting, then cleaned up after themselves every day. Thank you Patton Painting!!

Don't waste your time contacting them. They are unreliable and don't follow up. Last September a…read morerepresentative came to my home and we discussed necessary painting and carpentry work for the exterior of my home. He then sent me an email estimate for the painting portion and said the carpenter would meet with me to work up an estimate for the carpentry portion which of course had to be done first. No one ever contacted me about the carpentry work, so I followed up three times, twice via email and the last time by phone. That was ten days ago. I then contacted another company who promptly responded and with whom we have already secured a contract.